VINYL HAMILI

Personal Info :

Address:

United Arab Emirates, Al Ain

Phone:

055-***-****

E-mail:

adfekb@r.postjobfree.com

Date of Birth:

September 23,1980

Gender:

Female

Marital Status:

Single

Nationality:

Filipino

Languages known:

Tagalog, English

Skills/Strength:

Excellent customer service skills

Multitasking

Order management

Staff management

Maximizing Profitability

Team Leadership and Coaching

Fast and Efficient Service Worker

Customer Oriented

Career Objective

Determined and responsible Store Manager with more than 4 years of success boosting efficiency and streamlining procedures for multi-unit management groups. Focused on smoothly overseeing financial, personnel and operational facets. Effectively balance targets with resources and optimize long-term success. Currently seeking for an opportunity with your esteemed company.

Work Experience

April 2017 -Current

Store Manager- Al Jafir Fast food Company

Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.

Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.

Ensuring the staff give great customer service as well as monitoring the financial performance of the store.

Recruiting, Orienting, Training Employees and supervising staff.

Dealing with customer queries and complaints.

Ensures all employees adhere to the company's regulations and standards.

Overseeing pricing and stock control, maximizing profitability and setting meeting sales targets including motivating staff to do so.

Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines.

Overseeing the efficient running and profitability of restaurant and managing employees.

March 2016 to April 2017

Supervisor-Al Jafir Fast food Company

Set overall vision and provided team leadership.

Communicates changes of food preparations, formula, standards, company policies, etc., to the staff.

Ensures that all local and national health and food safety codes are maintained and company safety and security policy are followed.

Maintain business records as outline in the SUBWAY Operation Manual Analysis business records to increase sales.

Complete daily paper works on a daily basis.

Complete as well the weekly paperwork accurately and in timely manner.

Willingly assists others without being asked.

Prepares and interprets financial and operational reports and schedules, analysis data and develops solutions to ensure operating goals are achieved.

Assisted with guest enquiries, take away orders and restaurant cleanliness.

Quickly recorded transaction in computer system to deliver prompt service.

Handled customer complaints, resolved issues and adjusted policies to meet changing needs.

July 2012 to April 2016

Sandwich Artist-Al Jafir Fast food Company

Promoted customer loyalty by efficiently handling food and service complaints.

Checked completed orders for accuracy and bagged meals for easy carrying.

Understand and adheres to all quality standards, formulas and procedures as outlined in the SUBWAY OPERATION MANUAL.

Performs light paperwork duties as assigned.

Exhibits a cheerful and helpful manner while greeting guests and preparing their orders.

Demonstrates a complete understanding of menu items and explains them to guests accurately.

Prepare food neatly according to formula and in a timely manner.

Checks products in sandwich unit area and restocks items to ensure a sufficient supply throughout the shift.

Understands and adheres to proper food handling, safety and sanitation standards during food preparation, service and clean up.

Clean and maintain all areas of the restaurant to promote a clean image.

Complete Online University of SUBWAY courses as directed.

Education

May 2002-2003 Bachelor of Science in Industrial Education(Technology and

Home Economics)

Zamboanga City State Polytechnic College

Zamboanga City, Philippines

Certification/Training

2014-05 Menu Safe (HACCP) Training,Abudhabi,UAE

2014-01 Essential Food Safety Training Certificates,Abudhabi,UAE

2016-11 Completed the Manager Course of study in the operation of a

SUBWAY

Customer Service and Guest Approaching Training

conducted by SUBWAY

Cooking and Baking Certificates-Philippines

Reference

Will be furnished upon request.

Contact this candidate