LIONG OI TEEN
• No **, Jalan LP */* Taman Lestari Perdana, 43300
Seri Kembangan, Selangor.
• Email : *********@*****.***
• Contact No. 012-******* / 018-*******
PERSONAL DETAILS
• Gender : Female
• Age : 50
• Marital status : Divorced
EXPERIENCE
Pacific Bank Berhad – Melaka Branch (1991– 1999)
Teller
• Perform customers cash transactions, deposit and withdrawal over the counter.
• Process Remittance transaction e.g TT, issuance of Demand Draft, Cashier Order.
• Perform Fixed Deposit transaction include new placement, withdrawal and renewal. Operation Officer duty. (Promoted)
• Check and verify transactions perform by teller.
• Verify and authorise CASA / Fixed Deposit withdrawal.
• Verify and authorise remittance transaction.
Affin Bank Berhad (1999 – 2010)
Customer Support Officer
• Process account opening.
• Cross selling bank’s products – inhouse, external bound funds and credit card.
• Process credit card, unit trust fund application.
• Deal with money market to obtain special rate request by customer for foreign transaction.
• Responsible the loading and unloading of Auto Teller Machines (ATM).
• Perform ATM daily balancing.
• Handle ATM discrepancy transaction and ATM reconciliation.
• Relief Chief Cashier and perform daily vault balancing as and when required.
• To back up and assist branch operation officer as and when required.
• To ensure and comply bank's policy, guidelines, manual and SLA. AmBank Berhad (2015 – 2016)
Customer Service Executive (SE1)
• Monitor banking hall environment
• Perform as meeter and greeter.
• Contribute to lead generator activities.
• Attending customers queries, question on bank's product details and services.
• Working together with sales team for sales target achievement. Muramoto Technics (Malaysia) SDN BHD (2016 – 2020) Purchasing Cum Administration Officer
• Plan & purchase material according to sale order.
• Work with supplier the availability, check lead time, expedite delivery by supplier and update system in a timely manner.
• Monitor stock level and place order as needed.
• Check inventory allocation status on Purchase Order.
• Prepare request for quotation and generate Purchase Order.
• Coordinates with warehouse staff to ensure proper storage.
• Liaise with customers for delivery status.
• Issue Delivery Order, Shipment Document and Invoice to customers and to ensure delivery timely to customers.
• Reply email and handle office administration works as and when required. WLS Global Supply SDN BHD (2020 – Current)
Export Executive
• In charge of export documents – BL, invoice.
• Arrange for shipments to Port Klang.
• Ensure delivery to customers on time.
EDUCATION
• STPM – Graduated 1990
• SPM – Graduated 1988
SKILL
• Literate in Microsoft office – Excel, Word and Outlook.
• Able to communicate well in English, Mandarin, Malay, Cantonese, Hakka and Hokien.
• Initiative and responsible.