Store Manager Customer Care

DANYETTA HARRELL

Clinton, MS ***** 601-***-**** *******@*****.***

Summary

Proficient in customer service, child care, and time management. Experienced in the clerical, order entry, retail sales, patient care, and receptionist. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Skills

Complex problem-solver Conflict resolution techniques

Supply inventory Skilled multi-tasker

Excellent communication skills Safety awareness

Early childhood knowledge Team collaboration

Clerical support Inventory control Verbal Communication

High-energy attitude Customer Focus

Experience

Assistant Store Manager 10/2014 to 12/2019

Family Dollar Clinton, MS

Ensuring company policies are followed.

Optimizing profits by controlling costs.

Hiring, training and developing new employees.

Resolving customer issues to their overall satisfaction.

Maintained inventory and worked cash register

Customer Care Agent 02/2013 to 10/2014

Xerox Jackson, MS

Interacted with over [30] customers per shift to provide and process information in response to inquiries, concerns and requests about services and products

Ensured that appropriate coding is managed to maximize efficiency

Verified that patients had the proper insurance coverage prior to any procedures or appointment

Followed specific security rules and guidelines to protect sensitive data, including patient medical records and payment card information

Receptionist 02/2010 to 02/2013

Hinds Community College Raymond, MS

Notifies company personnel of visitor arrival.

Maintains security and telecommunications system.

Informs visitors by answering or referring inquiries.

Directed and greeted visitors

Education and Training

High School Diploma 2008

Clinton High School Clinton, MS

Associates of Art 2014

Hinds Community College Raymond, MS

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