Project Manager

Dexter Van Soto

Pasig City +63-919-***-**** ****.*********@*****.*** linkedin.com/in/dextersoto

Profile

Process driven Project Manager with 10+ years experience in delivering successful local and overseas implementations with SDLC/Agile application development and data center systems migrations/integrations across varied industries including Healthcare, Technology, and Finance. Skills

Project Management

(Agile Scrum/PMBoK Waterfall)

IT Infrastructure Operations

(Data Center/Cloud)

Process Improvement

(Lean Six Sigma)

Work Experience

Wells Fargo

Senior Project Manager [Feb 2019 - Present]

● Lead medium to high risk projects to manage tactical control of project budgets ($200k to $5M) and timelines to keep teams on task and achieve schedule targets. Empowered multiple off-site project teams (US/India/NZ) for SDLC/Agile application development and systems integration.

● Projects: Commercial credit card transactions system integration with SaaS platform; Enterprise-wide initiative to reduce risk by encrypting/tokenizing cardholder data; Global Sanctions Monitoring data screening enhancements for financial crimes risk compliance. Global Resource Communications Inc (Manila branch office of GRC Trust Pte Ltd) Operations Manager [Jan 2015 – Feb 2019]

● Transferred to manage the Manila branch office and lead 20+ cross functional projects and operations team members (Infra Ops, Applications Dev, QA, Applications Support, and HR Admin staff).

● IT Infrastructure Operations Lead for managing around 200 multi-site private cloud provisioned servers in Singapore to ensure 24/7 uptime of healthcare SaaS infrastructure and SLA compliance.

● Key Achievements: Achieved 80% operational efficiency by automating routine tasks and reports using DevOps tools; Minimized system downtime by 60% with early failure warning monitoring tools; Obtained 90% security compliance with company wide implementation of information security policies such as HIPAA (US) and PDPA (Singapore); Initiated lean operational cost saving measures such as cloud computing migration, physical to virtual server migrations; paper use reduction, contract negotiation, virtual meetings for reduced travel expenses, and outsourcing admin services; Spearheaded creation of a PH marketing team to explore opportunity with local hospitals. GRC Trust Pte Ltd (Global Mobility Laboratory) (Singapore) Project Manager [May 2010 – Jan 2015]

● Executed project delivery between Singapore and Manila teams for implementation and support using Agile Scrum.

● Key Achievements: Successful end-to-end project implementation and system integration of enterprise healthcare applications (critical lab results, informatics, and messaging) to 80% of Singapore government hospitals; Complete set up of Manila branch office business operations. Systems Engineer [Oct 2008 – Apr 2010]

● Administer 200+ servers in multi-data centers and manage technical support team.

● Key Achievements: Improved data center server co-location efficiency through physical to virtual server migration, network link redundancy and storage; Enhanced technical support productivity with SOPs and collaboration tools.

AsiaFlux Networks Pte Ltd (Singapore)

Technical Consultant [Oct 2006 – Aug 2008]

Consultancy Projects:

● Talking Platforms East Asia Pte Ltd (Singapore)

Implemented data center hosting of IP-PBX service and SIP phones roll-out to clients. Administer hosted telco servers and online support tools (Wiki/Helpdesk Support Ticket).

● Terravox LLC (Mongolia)

Provided on-site technical consultancy with Terravox Mongolia for VSAT ISP operations improvement. Deployed city-wide wireless hotspots in Ulaan Baatar, Mongolia. CV of Dexter Van Soto Page 2 of 2

MediaCell Asia (Singapore)

Head of Technical Services [Mar 2006 - Oct 2006]

● Technical wireless equipment project lead for USAID-funded project with the objective of providing VOIP communications to remote Mongolia provinces.

DirectWithHotels.com

IT Services Head [Jan 2005 - Feb 2006]

● Lead IT infrastructure and technical support teams and provide technical consultancy for system integration projects.

● Key Achievements: Introduced open-source based online application tools that significantly improved team productivity.

Project Manager [Sep 2003 - Dec 2004]

● Managed in-house team development of corporate websites and web applications.

● Projects: Pioneered the application development and launched the first version of DirectWithHotels.com online hotel reservation system with client hotels website integration. Impact Networks Inc.

Project Manager [Oct 2000 - Sep 2003]

● Lead a team of Developers/QA/Support for corporate and in-house website development projects.

● Projects: Pioneered project management methodology and web-development capability; Initiated design and development of prepaid Internet billing based from Company’s postpaid business model and was eventually marketed as a reloadable Prepaid Internet Card product. Systems Administrator [Feb 1999 - Oct 2000]

● Manage and maintain ISP operations services (web/mail/proxy/modem/firewall). Education

B.S. Computer Engineering -- Central Colleges of the Philippines Technical

Software:

● Project Management: Redmine; JIRA; MS Project; MS Sharepoint; GSuite

● DevOps: Ansible; Git; SVN; Rundeck

● Services: Apache Web; Nginx; Postfix Mail; Squid Proxy; Bind DNS; MySQL/PostgreSQL DB

● Virtualization: OracleVM; VMWare; SmartOS; Virtualbox

● Design: MS Visio; CADE; Dia

Hardware:

● Unix/Linux/Windows Servers: Sun-Oracle (x86/Sparc), Dell, Supermicro

● IP-PBX: Asterisk, Snom, Polycom, Cisco

Networking:

● LAN, WAN, IPSEC-VPN, Zabbix, SkyControl, Fortigate, Cisco, Sonicwall, F5, Watchguard Trainings / Certification

● Project Management Success

Asia Coach Training (Singapore) [Feb 22, 2012]

● Agile Software Development

Wells Fargo Learning & Development [Dec 17, 2019]

● Project Management Essentials

Wells Fargo Learning & Development [Aug 19, 2019]

● Business Process Excellence Path (Lean Six Sigma, Kanban, RCA, 5Whys, 5S, FMEA, Kaizen) Wells Fargo Learning & Development [March 24, 2020]

● Scrum Master Accredited Certification [ID: 130***********] International Scrum Institute [Sep 30, 2019]

● Lean Six Sigma Yellow Belt Certification [ID: LSSYB-1596284654-2001-1912] Process Doctors Academy [July 30, 2020]

● ITILv4 Foundation Certification

CampTech [Aug 15, 2020]

● PRINCE2 Foundation Certification

SAS Management Inc [Aug 26-28, 2020]

● Lean Six Sigma Green Belt Certification

Process Doctors Academy [Sep 15, 2020]

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