Internal Audit, risk management and compliance

Mobile: +63-917-***-****

Email: adfedw@r.postjobfree.com

Linkedin@ Carmelo Rondain Alcala

Carmelo Rondain Alcala

FICD, CISA, CICA, CrFA, CPISI, CObIT5(F), CDPSE, ISO3100RM, ISO27001LA, ISO27032LCM Snapshot:

I have 20+ years combined work experience with several years’ tenure in audit management. My experiences are in Global Internal Audit management, Enterprise Risk, Compliance, Data Privacy, IT Audit, IT Governance, Corporate Governance, etc. I am also a Certified trainor in Sustainability Development reporting by the Global Reporting Institute. Accreditation:

• PECB-Accredited Trainor on Risk Management and Information Security Management

• SEC-Accredited Trainor on Corporate Governance

• ISACA CISA Reviewer and Lecturer on Data Privacy, IT Audit, IT Governance

• ICD-Accredited Training Fellow on Corporate Governance, Risk Management, Data Privacy and Strategic IT

• GRI-Accredited Trainor on Sustainability Reporting Industry Experience: Consulting, Manufacturing, Business Process Outsourcing, Power Transmission, Power Generation, Public and Private Utilities Functional Skills: Internal Audit Management • Corporate Governance • Data Privacy • Data Analytics

• Risk Management • IT Governance • Internal Controls • Vendor Due Diligence • Business Continuity

• Disaster Recovery • Business Processes Optimization • Project Management • Information Security

• ISO Certification and Surveillance Audits • Policies & Procedures • Compliance • IT Audit • Ethics Investigation • Team Leadership • People Management Lectures and Workshops: Internal Audit, Risk Management, Data Privacy, Technology Audit, Internal Controls, IT Controls, IT Risks, PCI-DSS, CIA/CISA Reviewer, IT Governance, Corporate Governance, Strategic IT

Consulting Work: Corporate Governance • Enterprise Risk Management • IT Governance • Information Security • Security Application Development • Business Continuity • IT Management • Disaster Recovery • Data Privacy, etc.

Professional

Qualifications

Work

Experiences

Significant Project

Accomplishments

Education &

Trainings Memberships References

Next pages…

CV of Mr. Carmelo Rondain Alcala…

Page 2 As of August 2020

Professional Qualifications

FELLOW, Institute of Corporate Directors

Corporate Governance

CERTIFIED DATA PRIVACY SOLUTIONS ENGINEER No. 2004000 Data Privacy

CERTIFIED ISO27032 LEAD CYBERSECURITY MANAGER No. CSLMN1016400-2017-05 Cyber Security Management

CERTIFIED ISO27001 LEAD AUDITOR No. ISLA1016400-2017-04 Information Security Management Systems

CERTIFIED TRAINER No. CT01461-03-2017

Risk Management and Information Security Management Systems CERTIFIED ISO 31000 Risk Manager No. RMRM1016400-2016-11 Risk Management

CERTIFIED INFORMATION SYSTEMS AUDITOR (CISA) No. 0869299 Information Systems Audit, Information Technology Governance, Systems & Infrastructure Life Cycle Management, IT Service Delivery and Support, Protection of Information Assets, Business Continuity and Disaster Recovery

CERTIFIED INTERNAL CONTROL AUDITOR (CICA) No. 09061474 Internal Control, Control Environment, COSO Framework, Sarbanes-Oxley, Corporate Governance, Business Controls, Risk Assessment & Management CERTIFIED FORENSIC ACCOUNTANT (CrFA) No. 2011078

Forensic Accounting, Corporate Fraud, Financial Reporting Fraud Analysis, Fraud Investigation, Employee fraud, Fraud Audit Standards, Anti-Fraud Action Program, Internal Corporate Investigation

CERTIFIED PAYMENT CARD INDUSTRY SECURITY IMPLEMENTER (CPISI) No. 011891 Payment Card Industry Data Security Standards (PCI-DSS) CERTIFIED in CObIT5 Foundation (Cobit5(F)) No. MY002679 A Business Framework for the Governance and Management of Enterprise IT Directorships 2020 – present. Independent Director, Exceture, Inc. 2010 – 2019 Board of Trustee, ISACA, Manila Chapter 2013 - 2014 President and Chairman, ISACA, Manila Chapter 2004 - 2012 Board of Director, NPC Employees Multi-Purpose Coop CV of Mr. Carmelo Rondain Alcala…

Page 3 As of August 2020

Significant Project Accomplishments

1. Spearheaded the development and implementation of a compliance system to document and monitor all activities relating to compliance of statutory, regulatory and contractual requirements. (April-October 2019)

2. Corporate governance environment assessment and implementation in preparation for IPO listing. This included establishment of Whistleblower, Ethics, Board committees, Risk Management, Internal Audit and compliance functions.

3. Data privacy assessment and full compliance to Republic Act 10173 (Data Privacy Act of the Philippines). Activities included Privacy & Impact Assessment, Privacy Management Plan, Implementation activities, trainings, process re-engineering, etc. (2016-Present) 4. Quality Management system assessment based on ISO framework in preparation for external assessment and certification for ISO 9100. (2015-2017) 5. Data Analytics projects:

a. Daily monitoring of the performance of around 10000 BPO production personnel. Data volume peaked at 4 million records daily. Analytics was aimed to assess and report to senior management on compliance to contractual obligations on Turn-Around-Time, Productivity and Quality

b. Annual audits of security logs from enterprise security devices (firewalls, routers, servers IPS, IDS, etc.). Assessment was aimed to assess and ensure the security posture of the enterprise in all locations and sites. Volume of logs reached 5 million records per audit engagement. c. Used in the Investigation of fraudulent transactions and employee malfeasance. Volume of data ranged from 1M-3M records.

6. Quality Assurance lead for an environment application (US) project whose data was directly sourced from 1500 organizations across all states. Used data analytics on various extraction methodologies direct from state agency servers, normalize and convert various data formats and types. Data extraction, conversion and update processes were repeated every 90 days. In addition to QA, I was also the subject-matter expert on the data analytics tool providing trainings, advisories and mentoring to the project team members (2015-17)

7. Information Security Management System assessments and compliance based on ISO framework in preparation for external assessment and certification in ISO 27001. 8. PCI-DSS security assessment based on the 13 domains of Payment Card Industry standard. This was in preparation for external assessment and certification (2013-14) 9. Contractual compliance which included assessment of the company’s software management processes in compliance to Microsoft’s license agreements. This included data analytics of all Microsoft licenses installed whether in the past or present (2014-16) 10. Operations Audits involving review of processes, contractual requirements, service levels in the business areas of production, procurement, Human Resources, Warehousing, Finance, Accounting, Revenue, IT and Contracts Management (2003-2017)

11. SAP Project management quality team lead for modules in Enterprise Asset, Project Management, Data Warehousing, etc. Activities included processes re-engineering, data extraction and cleansing, data normalization and quality management. Data volume reached around 1M records. (2009-12) 12. (For All companies, 1997-2017) IT Audit Projects involved assessments on the various areas of IT to ensure that IT support the plans of the business and its various stakeholders, as well as maintain the confidentiality, integrity and availability of corporate data. These areas include: a. IT General Controls

b. Disaster Recovery

c. Capacity Planning

d. Network Utilization

e. Pre- and Post- implementation of IT

Projects

f. Data Center Management

g. Server Management

h. Access Controls Management

i. Helpdesk Management

j. Technical Support Management

k. Change Management

l. Incident Management

m. IT Risk Management

n. Information Security

o. Network Security

p. Applications and systems

CV of Mr. Carmelo Rondain Alcala…

Page 4 As of August 2020

Work Experiences

Mar 2020 – Present

Aug 2018 – Mar 2019

Principal Consultant, CRA Consultancy

Technology Governance Consultant, Wong+Bernstein

Various consulting work (as needed)

Corporate Governance, IT Governance, Internal Audit, Data Privacy, Enterprise Risk Management, Compliance, Sustainability Development Reporting, ASEAN Corporate Governance assessment for publicly-listed and insurance companies

March 2019 – March 2020, SteelAsia Manufacturing Corporation, Bonifacio Global City, Taguig AVP – Internal Audit Department Head

• Board and Executive Management Support. Provides advisory and management support to the board and executive management. Established corporate governance requirements for IPO readiness and environment.

• Compliance Management. Manages the assurance requirements for the continued compliance of the company in ISO9100:2008 (QMS), OHSAS 18001 and Statutory regulations

• Project Lead. Spearheaded the development and implementation of a compliance system to document and monitor all activities relating to compliance of statutory, regulatory and contractual requirements.

• Annual Audit Work Plan Management. Formulates risk-based annual audit plans covering all plants and offices (Taguig, Calaca, Meycauayan, Cebu, Davao, Cagayan) consistent with the company’s strategic goals and objectives. Communicates the plan to the Board for approval. Ensures full and timely implementation of the annual work plan.

• Ethics Cases Management. Investigates all whistleblower and ethics cases against company Management and employees. Provides reports to the Board and Executive management.

• Resources Management. Establish, manage and rationalize resources for the IA organization. Sets and establishes standards or benchmarks for performance appraisals of internal auditors. Reports periodically to the Board and Executive Management.

• Audit Client Management. Coordinate activities with other internal and external providers of relevant assurance and consulting services to ensure proper coverage and minimize duplication of efforts. Communicates results of internal/external audit engagements to the appropriate parties. Reports periodically to the Board and executive management on the activities’ purpose, authority, responsibility, and performance of the department.

• Leadership Development. Advisory, Trainor and Subject Matter Expert for Enterprise Risk Management, ISO9001, Business Continuity, Information Security, Enterprise Internal Control Environment, Corporate Governance

Mar 6, 2017 to June 3, 2018, EXL Services, Two Ecom, Pasay City, Phils. (NASDAQ: EXLS) Senior Assistant Vice President – Corporate Audit Head

• Compliance Management. Manages the assurance requirements for the continued compliance of the company in ISO9100:2008 (QMS), ISO27001:2013 (ISMS), OHSAS 18001; PCI-DSS, HIPAA, SOX, SSAE

• Annual Audit Work Plan Management. Formulates risk-based annual audit plans covering all Philippine sites and offices (Pasay, Muntinlupa, Cebu). Communicates the plan to the Chief Audit Executive for approval. Ensures full and timely implementation of the annual work plan. CV of Mr. Carmelo Rondain Alcala…

Page 5 As of August 2020

• Ethics Cases Management. Investigates all whistleblower and ethics cases against EXL-Philippines Management. Provides reports to the CAE for reporting to the Audit Committee.

• Resources Management. Manage and rationalize cost/spend for Philippines for Corporate Audit function. Sets and establishes standards or benchmarks for performance appraisals of internal auditors. Reports periodically to the Chief Audit Executive and/or Country Manager. Conducts training and counseling to internal auditors.

• Audit Client Management. Coordinate activities with other internal and external providers of relevant assurance and consulting services to ensure proper coverage and minimize duplication of efforts. Communicates results of internal/external audit engagements to the appropriate parties. Reports periodically to the CAE, CEO and senior management on the activities’ purpose, authority, responsibility, and performance relative to its plan.

• Data Analytics. Use of ACL for data analysis in the course of an audit engagement/ethics investigation.

• Leadership Development. Subject Matter Expert for Enterprise Risk Management, Payment Card Industry Data Security Standard (PCI-DSS), Business Continuity, Information Security, Enterprise Control Environment

Dec 1, 2015 to Feb 28, 2017 ADEC-Innovations (ADEC) Las Piñas City, Phils. Group Head, Internal Audit and Corporate Governance Departments

• Audit Committee and Senior Management Support. Reports periodically to the Audit Committee, CEO and senior management on the risk and audit activities and performance.

• ISO Compliance Management. Manages the assurance requirements for the continued compliance of the company in ISO9100:2008 (QMS), ISO14001:2009(EMS), ISO27001:2013 (ISMS) for all company sites and verticals. Appointed deputy management representative and risk manager for all ISO standards in all company sites.

• Global Annual Audit Work Plan Management. Establishes risk-based audit plans covering all company locations (Manila, Negros Occ., US, Kenya) to determine the priorities of the department, consistent with the company’s strategic goals and objectives. Communicates the plan to the Audit Committee for approval.

• Work plan implementation. Ensures full implementation of the annual audit work plan.

• Governance, Risk & Compliance Management. Supervises, the implementation of risk management across all Business Units and Entities. Monitors and communicates organization’s GRC to the Audit Committee, CEO and Senior Management. Communicates the risk management, internal/external audit, Cyber security risks, ISO-related, activity plans and resource requirements, including significant interim changes, to the CEO and Audit Committee for approval and decision-making purposes.

• Resources Management. Ensures that department resources are appropriate, sufficient, and effectively deployed to achieve the approved plan. Sets and establishes standards or benchmarks for performance appraisals of internal auditors. Reports periodically to the Audit Committee, CEO and senior management on the activities’ purpose, authority, responsibility, and performance relative to its plan. Sets and establishes standards or benchmarks for performance appraisals of internal auditors. Conducts training and counseling to internal auditors on IT Audit, Cyber security, PCI-DSS, Risk Management, Data Privacy, etc. Complies with the Code of Ethics for Internal Auditors, IA Charter, all company policies and procedures.

• Policy Formulation. Establishes policies and procedures to guide the internal audit processes and activities. Provides consultative guidance to Business Units on IT, Info Sec, Cyber Security policies and procedures.

• Data Analytics. Use of ACL for data analysis in the course of an audit engagement/ethics investigation.

• Audit Client Management. Coordinate activities with other internal and external providers of relevant assurance and consulting services to ensure proper coverage and minimize duplication of efforts. Communicates results of internal/external audit engagements to the appropriate parties.

• Leadership Development. Conducts training and consultation to middle and senior management on Risk Management, Data Privacy, Business Continuity, Cyber security, and ISO standards frameworks. CV of Mr. Carmelo Rondain Alcala…

Page 6 As of August 2020

Subject Matter Expert for Enterprise Risk Management, Payment Card Industry Data Security Standard

(PCI-DSS), Business Continuity, Information Security, Enterprise Control Environment

• Data Protection Officer. Lead the company in governance strategy for the compliance with RA10173 Data Privacy Act/Law of the Philippines; Serves as primary privacy subject matter expert within the company; Establish and enforce standards related to the sharing of data to ensure sensitive information are shared in compliance with applicable statutory requirements; Report the overall performance of company's compliance to data privacy act/law.

• Exhibits leadership ability as a senior member of the corporation Nov. 1, 2013 to Nov. 30, 2015 American Data Exchange, Inc. (ADEC) Las Piñas City, Phils. Internal Audit Department Head

• Audit Committee and Senior Management Support. Reports periodically to the Audit Committee, CEO and senior management on the risk and audit activities and performance.

• Audit Compliance. Understands how the IIA Standards and the Professional Practices Framework relate to the role as head of internal audit.

• Global Annual Audit Work Plan Management. Establishes risk-based plans to determine the audit priorities of the department, consistent with the company goals for all company sites (Manila, Negros Occidental, US, Kenya). Communicates the internal audit activity plans and resource requirements, including significant interim changes, to the Board for review and approval. Ensures that internal audit resources are appropriate, sufficient, and effectively deployed to achieve the approved plan. Establishes policies and procedures to guide the internal audit processes and activities. Communicates results of internal audit engagements to the appropriate parties.

• Data Analytics. Use of ACL for data analysis in the course of an audit engagement/ethics investigation.

• Governance, Risk & Compliance Management. Supervises, the implementation of risk management across all Business Units and entities. Monitors and communicates organization’s GRC to the Audit Committee, CEO and Senior Management. Communicates the risk management, internal/external audit, cyber security concerns, ISO-related, activity plans and resource requirements, including significant interim changes, to the CEO and Audit Committee for review and approval.

• Audit Client Management. Coordinate activities with other internal and external providers of relevant assurance and consulting services to ensure proper coverage and minimize duplication of efforts. Reports periodically to the Audit Committee, CEO and Senior management on the internal audit activity’s purpose, authority, responsibility, and performance relative to its plan.

• Resources Management. Ensures that department resources are appropriate, sufficient, and effectively deployed to achieve the approved plan. Sets and establishes standards or benchmarks for performance appraisals of internal auditors. Reports periodically to the Audit Committee, CEO and senior management on the activities’ purpose, authority, responsibility, and performance relative to its plan. Sets and establishes standards or benchmarks for performance appraisals of internal auditors. Conducts training and counseling to internal auditors on IT Audit, PCI-DSS, Cyber security, Risk Management, Data Privacy, etc. Complies with the Code of Ethics for Internal Auditors, IA Charter, all company policies and procedures.

• Leadership Development. Trainor and Subject Matter Expert for the company’s Enterprise Risk Management, Business Continuity, Information Security, Control Environment. Conducts risk management training workshop, data privacy to global Senior/Middle managers. Exhibits leadership ability as a senior member of the company.

April 20, 2012 to Oct 31, 2013, American Data Exchange, Inc. Las Piñas City, Phils. IT Audit Supervisor, Internal Audit Department

• IT Risk Assessment. Implements Information Technology (IT) risk assessment of corporate units using pre-defined criteria and methodology to establish the IT audit annual work plan CV of Mr. Carmelo Rondain Alcala…

Page 7 As of August 2020

• Audit Implementation. Conducts audit to ascertain the adequacy of controls to ensure security of computer networks, installations, continuity of business operations, etc. Conducts non-financial, operational and special audits based on approved plan, management directives and Audit Committee priorities.

• IT Assurance. Conducts information system (IS) audit, consistent with the framework of IS Audit Standards, ISO, COSO, PCI-DSS and CObIT, to ascertain the soundness, adequacy, propriety and application of controls to ensure the confidentiality, integrity and availability of data and application systems; effectiveness and efficiency of systems development; appraise the reliability and integrity of management information systems (MIS). Conducts review of all IT Projects;

• Data Analytics. Use of ACL for data analysis in the course of an audit engagement/ethics investigation.

• Server Management. Technical support and Administrator for ACL Audit Language, ACL AX Exchange Server. Implements the use of ACL for data mining and data analysis tasks. Audit Projects: IT General Controls, Disaster Recovery, IT Annual Plans, Network Utilization, Pre- implementation Reviews of IT Projects, Post-implementation Reviews of IT Projects, Data Center Reviews, Server Management, Access Controls, PCI-DSS Security, Log Reviews, Helpdesk, Technical Support, Change Management, Incident Management, IT Risk Management, Information Security, Network Security, Software License Management

July 6, 2009 to April 19, 2012 National Grid Corporation of the Philippines, Quezon City, Phils. Senior Internal Auditor, Internal Audit Department

• IT Risk Assessment. Formulate, prepare and implement Information Technology (IT) risk assessment of corporate units to establish the IT audit annual work plan. Prepares and presents report to senior management and board audit committee.

• Implement Audit. Conduct audit to ascertain the adequacy of controls to ensure security of computer networks, installations, continuity of business operations, etc. Prepares and presents report to senior management and board audit committee.

• Data Analytics. Use of ACL for data analysis in the course of an audit engagement/ethics investigation.

• IT Assurance. Conduct information system (IS) audit, consistent with the framework of IS Audit Standards, to ascertain the soundness, adequacy, propriety and application of controls to ensure the confidentiality, integrity and availability of data and application systems; effectiveness and efficiency of systems development; appraise the reliability and integrity of management information systems (MIS). Prepares and presents report to senior management and board audit committee;

• Process Improvement. Evaluate significant changes in procedures and control processes coincident with their development and pre/post implementation (system development);

• Consultation. Provides consultative service to management in matters of corporate internal and management risks and controls, IT security, policies and project management;

• Technical. Technical support and Administrator for ACL Audit Language, ACL AX Exchange Server. Technical support and System Administration for audit work management system (Pentana Audit Work System)

• ERP Project Quality Team Auditor (SAP)

Audit Projects: IT General Controls, Disaster Recovery, Pre-implementation Reviews of IT Projects, Post-implementation Reviews of IT Projects, Data Center Reviews, Access Controls, Log Reviews, Application Reviews, IT Risk management, Manual of Approvals/Limits of Authorities, Special Investigations, etc.

March 27, 2003 to June 29, 2009 National Transmission Corp, Quezon City, Philippines (Government-owned) Senior Internal Auditor, Internal Audit Department

• IA Risk Assessment. Assist the Chief Internal Auditor in the formulation, evaluation and reporting of risk-based annual audit plans and programs using pre-defined criteria and methodology. CV of Mr. Carmelo Rondain Alcala…

Page 8 As of August 2020

• Document Management. Formulate, prepare and finalize the Internal Audit Manual of procedures. Custodian and continued review and maintenance of the Corporate Manual of Approvals/Limits of Authority of Corporate Officers.

• Audit Implementation. Develop steps and procedures for the conduct of the audit. Conduct of non- financial audits covering the following elements of internal control: organization, operating and accounting records, procedures, reports, facilities and performance including the preparation and timely submission of the required reports.

• Data Analytics. Use of ACL for data analysis in the course of an audit engagement/ethics investigation.

• Conducts operations, performance, compliance and investigative audits based on approved plan. Drafts and finalizes audit findings and corresponding recommendations. Assists the Chief Auditor in the preparation of the audit report and its presentation to the Audit Manager and Board Audit Committee.

Audit Projects: IT General Controls, Computer Installation reviews, Pre-implementation Reviews of IT Projects, Post-implementation Reviews of IT Projects, Data Center Reviews, Access Controls, Log Reviews, Application Reviews, IT Risk management, Validation of External Auditor reports, etc. July 16, 2001 to Feb. 28, 2003 National Power Corporation, Quezon City, Philippines (Government-owned) Senior Internal Auditor, Internal Audit Department

• Risk Assessment. Assist the Chief Internal Auditor in the formulation, evaluation and reporting of risk- based audit plans and programs using predefined criteria and methodology.

• Audit Implementation. Develop steps and procedures for the conduct of the audit. Supervise the conduct of financial and non-financial audits covering the following elements of internal control: organization, operating and accounting records, procedures, reports, facilities and performance including the preparation and timely submission of required reports.

• Data Analytics. Use of ACL for data analysis in the course of an audit engagement/ethics investigation.

• Compliance. Review of operations/programs (manual and/or computer-based) to ascertain whether or not results are consistent with established objectives and goals and whether or not such programs are being carried out as planned to include the preparation and timely submission of required reports

• Whenever necessary, represents Internal Audit in any court hearings or proceedings on cases involving particular aspects of the audit findings.

• Validation and evaluation of external auditor (Commission on Audit) findings and issues. Audit Projects: IT General Controls, Computer Installation reviews, Post implementation Reviews of IT Projects, Data Center Reviews, Application Reviews, Engineering Construction, Investigations, Special Audits, Validation of external audit findings, etc. May 26, 1994 to July 15, 2001 National Power Corporation, Quezon City, Phils. (Government-owned) Internal Auditor A, Internal Audit Department

• Assurance. Conduct financial and non-financial audits covering the following elements of internal control: organization, operating and accounting records, procedures, reports, facilities and performance including the preparation and timely submission of the required reports.

• Compliance. Determine extent of compliance with established policies and applicable laws and regulations and reviewing the system established to ensure compliance to government policies, plans and procedures, laws and regulations including the preparation and timely submission of required reports.

• Data Analytics. Use of ACL for data analysis in the course of an audit engagement/ethics investigation. CV of Mr. Carmelo Rondain Alcala…

Page 9 As of August 2020

• IT Assurance. Review of operations/programs (manual or computerbased) to ascertain whether or not results are consistent with established objectives and goals and whether or not such programs are being carried out as planned including the preparation and timely submission of required reports. July 1, 1992 to May 25, 1994 National Power Corporation, Quezon City, Phils. (Government-owned) Supervising Electronics & Comms Systems Technician, Telecom Services Division

• Maintenance Team Management. Develop, prepare and implement a preventive maintenance program for the corporate computer systems, peripherals and accessories. Supervise and coordinate maintenance, repair and testing of all corporate computer systems and related equipment in accordance with industry-accepted standards and practices.

• Performance Management. Monitor and evaluate group operations and activities, submit required reports and recommends the timely accomplishment of all jobs. Provide necessary feedback needed in the improvement or upgrading of the preventive maintenance programs.

• Technical Support. Provide technical guidance and/or assistance to technicians in the troubleshooting and maintenance of computer systems. Provide installation, cabling and maintenance of Local/Wide Area Networks (LAN/WAN) and other network-based systems.

• Provide maintenance to defective mainframe terminals, mini-computers, VAX network stations and other electronic-based devices, appliance and/or equipment.

• Orient and provide assistance to computer users on the proper operation and care of computer systems and accessories.

Oct. 25, 1989 to June 30, 1992, National Power Corporation, Quezon City, Phils. (Government-owned) Senior Electronics And Comms Systems Technician, Transport and Telecoms Division

• Technical Support. Provide maintenance, repair and testing of all corporate computer systems and related equipment in accordance with industry-accepted standards and practices.

• Network Management. Provide installation, cabling and maintenance of Local/Wide Area Networks

(LAN/WAN) and other network-based systems.

• Corrective Maintenance. Provide maintenance to defective mainframe terminals, mini-computers, VAX network stations and other electronicbased devices, appliance and/or equipment.

• Orient and provide assistance to computer users on the proper operation and care of computer systems and accessories

CV of Mr. Carmelo Rondain Alcala…

Page

Contact this candidate