Emily McKinney
Currently Unemployed
Friendly and punctual Fast Food Worker offering 3 years of experience in food service roles. Skilled in performing safe food handling processes, customer service and sales transactions in fast-paced environments. Focused on greeting all customers positively. Promptly able to receive and carry out orders, manage customer window and prepare food, with experience and understanding in POS systems. Skills
Safety standards and protocols
Organization
Customer service
Problem resolution
Customer-oriented
Point of Sale (POS) system operation
Accustomed to shift work
Fast and efficient service worker
Organized multi-tasker
Friendly and helpful
Food preparation
Work History
2018-08 - 2020-06 Automotive Detailer
Hanover Auto Team (Volkswagen), Hanover, PA
Applied wax to vehicle exteriors and buffed to brilliant shine. Washed cars and trucks daily for auto dealership.
Used steam cleaning equipment to remove dirt from engine and engine compartment.
Vacuumed interiors of vehicles to remove dirt and debris. Shined vehicle windows and windshields to remove water spots. Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
Twentynine Palms, CA, 92277
*************@*******.***
Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
Maintained excellent attendance record, consistently arriving to work on time.
2017-11 - 2018-08 Line Cook
Chipotle, Hanover, PA
Prepared items like bacon ahead of time to promote efficiency in dish garnishing.
Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.
Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
Distributed food to team members with efficiency in high-volume environment.
Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Grilled meats and seafood to customer specifications. Prepared food items such as meats, poultry and fish for frying purposes. Collaborated with General Manager to collect information about specific customer desires and dietary needs.
Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
2017-06 - 2017-11 Crew Member
McDonald's, Hanover, PA
Prepared and cooked food orders for customers by noting customizations and portion sizes.
Collaborated with team members to complete efficient work and bring in top hauls.
Arranged food items on serving trays and placed in take-out packaging to produce orders for customers.
Verified proper portion sizes and consistently attained high food quality standards.
Counted cash in register drawer at beginning and end of shift. Delivered quality customer service to address urgent needs and cleaning requests.
Maintained clean, sanitized and well-organized food preparation zones. Promoted customer loyalty by efficiently handling food and service complaints.
Cooked batches of food according to standard recipes. Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
2016-04 - 2017-06 Kitchen Crew Trainer
Hardees, Hanover, PA
Used proper handling and preservation methods while packaging and storing food products.
Cleaned and sanitized all work surfaces between preparation of various foods, avoiding cross-contamination while maintaining food safety guidelines.
Used downtimes to prepare ingredients and restock supplies for expected busy periods.
Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements. Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Prepared and expedited food orders to support waitstaff and other team members.
Distributed food to wait staff quickly during busy peak periods to drive customer satisfaction.
Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
Education
2018-06 - 2018-06 High School Diploma
Home Schooled - Home (New Oxford School District)