Personal Assistant Manager

CHISOM OKWUMAH

Address: **, **** ******* ******, *******, Lagos State.

Telephone: +234********** Email: ********@*****.***

CAREER OBJECTIVE

A dedicated, result oriented and passionate manager of situation with excellent skills in providing effective resolution to queries and experience in administration and customer services. Keen work in a professional & challenging environment where I can contribute strong background in administrative implementation and customer services, along with unique drive for excellence & success to your organization in a career capacity.

PERSONAL DATA

Gender: Female Nationality: Nigerian

State of Origin: Anambra Date of Birth: 26th February 1995

EDUCATIONAL BACKGROUND

University of Lagos, Akoka, Lagos State 2012 – 2016

B.Sc. Sociology

University of Lagos, Akoka, Lagos State 2010 – 2011

Diploma in Information Technology

Queens College, Yaba, Lagos State 2004 – 2010

Senior Secondary Certificate Examination

WORK EXPERIENCE

National Youth Service Corps, Lagos State

Nigerian Ports Authority Headquarters, Marina

Personal Assistant (AGM – Corporate & Strategic Communications) 2017 – 2018

Actively manage (including screening) mail, telephone calls, emails, letters and visitors for the AGM and respond in a timely fashion to correspondence, bookings, filling etc.

Answer questions and provide information in order to save time of the AGM

Be available for duties outside normal office hours from time to time in order to enable the AGM to meet deadlines.

Implementing and maintaining procedures/administrative systems

Managing databases and filing systems

Managing diaries and organising meetings and appointments, often controlling access to the AGM

Miscellaneous tasks to support the manager.

Reminding the AGM of important tasks and deadlines

Typing, compiling and preparing reports, presentations and correspondence

CECP Nigeria, Surulere, Lagos State

Lead Organizational Volunteer Executive November 2015 – December 2015

Contact potential sponsors for the Giving Tuesday Event in Lagos and Abuja

Ensure the smooth day to day running of activities

Handles all logistics for the Giving Tuesday “Big War Against Cancer Event".

In charge of all the volunteers working for the committee.

Supermart Nigeria, Victoria Island, Lagos State

Content Writer/HR January 2014 – April 2015

Composing contents especially for online consumption as well as working with developers/IT staff to upload the content and access any technical issues in displaying the content.

Help developed and document procedures to manage web content.

Revise, edit and proofread contents as often as needed while working within tight deadlines.

ACHIEVEMENTS AND TRAININGS

University of Lagos, Akoka, Lagos State 2015

Head of Talent; AIESEC

Nigerian Institute of Public Relations Secretariat, Abuja 2013

Conference Ad-hoc Staff

Sea School, Apapa, Lagos State 2009

Citizenship and Leadership Certificate

PERSONAL SKILLS AND COMPETENCES

Adroit in providing effective resolution to customer queries related to product and improving relationships with the customer by anticipating customer future requirements

Developing productive relationships with work colleagues, superior time management skills, strong attention to detail and ability to work well with a range of people

Excellent analytical, negotiating, influencing, interpersonal and communication skills both written and verbally as well as work effectively under pressure, meet deadlines and good command in computer skills such as: Microsoft Office Suite (Word, Excel, Powerpoint)

Proactive; problem solver; leadership; team building and exceptional customer service skills as well as ability to manage multiple tasks assignments, maintain confidentiality, good listener and identify key opportunities and efficiencies for greater profitability

REFEREES

Available upon Request

Contact this candidate