CHARLENE J. MACHADO

***** ***** ** • Punta Gorda, Florida 33955

401-***-**** • adfeba@r.postjobfree.com

PROFILE

Extensive experience applying a well-developed, validated professional skill set to provide administrative support across a range of data and information management functions.

Demonstrated willingness and ability to support research initiatives and efficiently compile essential information while strictly complying with management directives.

Personable communicator with the ability to establish and manage interdepartmental and external relationships, convey essential information with clarity and purpose, and relate easily with individuals with diverse personalities. Key Competencies

• Data Entry • Attention to Detail

• Time Management • Task Prioritization

• Procedural and Regulatory Compliance • File/Records Management PROFESSIONAL EXPERIENCE

Women and Infants Hospital, Providence, Rhode Island 1988 to Present Senior Administrative Assistant (1995 to Present)

Promoted to a new position in the Department of Pathology to provide direct administrative support to the supervisor of the Prenatal Screening and Special Testing Laboratory. Scope of multifaceted responsibilities includes performing data entry to transfer laboratory results from physicians’ requisition forms to the Alpha computer system for subsequent access and inclusion in medical reporting.

● Respond to inquiries from physicians’ offices and hospitals to provide clarification of test results used to identify chromosomal abnormalities associated with Down syndrome, spina bifida, and Edwards syndrome.

● Perform comprehensive screening of laboratory results and initiate communications with physicians’ offices via fax, regular mail, or electronic posting to report all positive findings and to convey recommendations for additional diagnostic testing to confirm results.

● Communicate with the hospital’s Prenatal Diagnosis Center to supply and clarify the results of amniocentesis and level II ultrasound diagnostic tests.

● Research and compile essential or missing data/information by accessing databases on the Cerner technology platform.

● Hold ancillary responsibility for setting up laboratory tests in accordance with established procedures, including preparing specimens and ensuring the proper management of all corresponding/identifying paperwork.

● Support grant-funded research associated with a large-scale national intervention trial by entering data related to the results of DNA analyses.

● Manage the hardcopy filing system used to store/archive all test results and maintain the refrigerated storage system that holds frozen specimens.

● Traveled to London and The Netherlands with the laboratory director to attend scientific presentations and expand knowledge base.

Continued

CHARLENE J. MACHADO Page 2

401-***-**** • adfeba@r.postjobfree.com

Women and Infants Hospital, Providence, Rhode Island . . . continued Records Analyst, Medical Records Department (1990 to 1995) Compiled information in accordance with the hospital’s patient-discharge protocol for inclusion in medical records and indicated/annotated specific file elements that required signatures, additional review, and transcription follow-up by physicians.

● Interacted directly with physicians to ensure that all file information was properly signed, updated, and compliant with legal and procedural requirements.

● Applied knowledge of medical terminology to facilitate communications with physicians and practitioners.

File Clerk (1988 to 1990)

Managed, organized, and maintained a high-volume hard-copy filing system used to store the medical records of all hospital patients.

● Received incoming calls and promptly responded to requests to retrieve and transport files to units throughout the hospital.

PRIOR EMPLOYMENT

Sturdy Memorial Hospital, Attleboro, Massachusetts 1985 to 1988 File Clerk

EDUCATION

Community College of Rhode Island, Lincoln, Rhode Island Completed one year of course studies toward an associate’s degree. PROFESSIONAL DEVELOPMENT

Completed annual in-service courses covering a range of topics, including safety awareness, hazardous materials management, and active shooter protocol. VOLUNTEER EXPERIENCE

- Volunteer, Special Olympics Rhode Island (SORI) 2017 to Present

- Member, Arnold L. Anderson House Board of Directors and Maintenance Committee (Girl Scouts of the United States of America) 2008 to Present

Contact this candidate