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Service advisor

Location:
Durban, KwaZulu-Natal, South Africa
Posted:
August 17, 2020

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Resume:

CURRICULUM VITAE

OF

KURSHAN

RAJAH

Kurshan Rajah

** ******** ****, *********, ****************, 3201, Cell: 076-***-****

PERSONAL DETAILS

Surname : Rajah

First Names : Kurshan

Physical & Postal Address : 23 Karupana road

Northdale

Pietermaritzburg

3201

Contact numbers Home: None

Cell: 076-***-****

E-mail address : ************@*****.***

Date of birth : 25 September 1993

Identity number : 930-***-**** 081

Gender : Male

Nationality : South African

Marital status : Single

Drivers licence : Code 8

Health : Good

English (Home)

Afrikaans

Read

Excellent

Fair

Write

Excellent

Fair

Speak

Excellent

Fair

Languages :

Criminal Record : None

Kurshan Rajah

23 Karupana road,Northdale, Pietermaritzburg, 3201, Cell: 076-***-****

SECONDARY EDUCATION

Name of School : Raisethorpe High School

Highest standard passed : Matric

Year obtained : 2011

Subject s : English

Afrikaans

Mathematics

Economics Life Orientation

Accounting

Business Studies

TERTIARY EDUCATION

Institution : FET Midlands College

Course : N1 Electrical Engineering

Year : Graduate 2013

Subject Completed : N1 Maths

: N1 Science

: N1 Electrical Trade Theory

: N1 Industrial Electronics

: N2 Maths

: N2 Science

EMPLOYMENT HISTORY

Previous Employer : Fury Honda and Suzuki PMB

Position Held : Service Advisor / Warranty Clerk

Period : January 2018 to (Current)

Duties

Ø Complete general administrative duties such as filing, faxing, photocopying

Ø Ensure all Customer Queries and are handle

Daily Banking

Kurshan Rajah

23 Karupana road,Northdale, Pietermaritzburg, 3201, Cell: 076-***-****

NATURE OF DUTIES CONTINUED

Ensure all claims and warranty are captured correctly

Raising Credit Notes/Invoices for damaged goods

Maintaining Customer service at all time

Responsible for the compiling of monthly stock sheet

Vehicle Inspection

Calling customers for service retention

Ø Responsible of compiling monthly invoices

Ensure all internal procedures are followed

Ensure all monthly targets are met

Provide appropriate and timeous solutions to problems

Maintain Customer Service

Booking in and sending off customers vehicles for service

Reconciliation of accounts

Preparation of payments

PREVIOUS EMPLOYMENT

Previous Employer : PG Glass PMB

Position Held : Sales Consultant/Sales Rep

Period : November 2013 to December 2017

Duties

Ensure all monthly targets are met

Receiving and Dispatching stock

Collate Purchase Orders and Invoices together

Compiling Invoice of goods received

Manage the product return process per supplier

Administration-GRV clerk, enter Purchase Order in journal on a daily basis

Raising Credit Notes/Invoices for damaged goods.

Monthly reports on activities, purchases, outstanding orders and returns

Ø Ensure all internal procedures are being followed.

Complete general administrative duties including filing, photocopying, and delivering of outgoing post.

Responsible for the compiling of monthly stock sheet

Processing sales orders.

Providing quotations to customers

Dealing with customer queries

Kurshan Rajah

23 Karupana Road,Northdale, Pietermaritzburg, 3201, Cell: 076-***-****

Previous Employer : Falcon Tyres

Position Held : Stock Management

Period : February 2012 to 15 June 2012

Duties

Supervising of staff

Ensure all monthly targets are met

Motivation, Control and Supervision of Staff

Maintaining all Control Measures implemented by the Company

Receiving and Dispatch

Updating of all staff leave records

Maintaining safety standards by the company

Inspection of all Equipment

Responsible for the compiling of monthly stock sheet

Inspection of customers vehicle and Tyres

Reason for leaving: Improved salary prospects.

Previous Employer : Global Composites

Position Held : Assembler

Period : July 2012 to December 2013

Duties :

Fitting of Hvac doors,

Cab seats and trainer seats

Gear levers

Hood Linings

Drilling and installing hexes

Assembling of Coolers

Installing shocks and main doors

Reason for leaving : Retrenched

Kurshan Rajah

23 Karupana Road, Northdale, Pietermaritzburg, 3201, Cell: 076-***-****

CURRENT COMPETENCY PROFILE

SKILLS

Current Computer Competencies

Microsoft Word

Microsoft Excel

Microsoft Outlook

Internet

Sap business System

Pinnacle

KNOWLEDGE SKILLS

General office administration Computer Literacy

Communication skills

Excellent Interpersonal skills

Supervisory skills

Excellent language skills

Ability to ensure that all

Relevant procedures are followed

Excellent Interpersonal skills

Kurshan Rajah

23 Karupana Road,Northdale, Pietermaritzburg, 3201, Cell: 076-***-****

REFERENCES

1.Fury Honda and Suzuki

Orisha Padayachee /Akals Parhanse

033- 345 6287

2.PG Glass PMB

Sherwin / Niel Girdhari (assistant manager/manager)

033 – 394 6847

3.Falcon Tyres

Shane (Owner)

033 – 394 3226

4. Global composites

Santhosh (Manager)

033-*******



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