NINA GRÖSSER
***********@*********.*** / 925-***-****
EDUCATION
University of Phoenix
Bachelors of Science - Finance
ACCOLADES
Project Management Certificate
Harvard Manage Mentor
Coaching Certificate
Harvard Manage Mentor
Sono Bello – Dallas, TX / January 2020 - Present
Patient Care Consultant Manager
Duties:
Maintain and develop patient pipeline creating new bonus structures to increase sales and revenue. Train staff to provide value and educate our patients regarding our approach, the procedure, and our processes; including all documentation and financing/payment options available. Manage the appropriate follow up with both the in-center clinical team and the patient to ensure a great experience leading up to and through the procedure, creating a new referral stream. Continuous coaching for in-house team. Highlights:
* Implement new sales strategies bringing revenue up 45% overall
* Brought both Dallas and Fort Worth offices to 120% of plan
* Create training manuals and guidelines for sales teams
* Coordinate procedures and implement new policies with medical staff Field Wire – Dallas, TX / June 2019 - December 2019 Business Development Manager
Duties:
Planning and executing sales, marketing and product development programs and increase market share. IT project management on filed platform launches and updates. Monitor competitors’ products, including relevant sales and marketing data. Use available data to accurately forecast sales and set appropriate performance goals. Keep track of staffing requirements and hire new talent as needed to correspond with specific duties and skill sets. Lead assigned projects to completion. Provide project managers with feedback, encouragement and advice. Coordinate weekly project meetings. Highlights:
* Develop and create outside sales / business development team
* Create training manuals for new hires
* Implement sales strategies to grow new and existing business increasing revenue
* Project Management for both outside and inside sales divisions ACCOLADES
Emerging Leaders Program
Hilti, Inc.
Silver Medal Winner
Judo and Jujitsu Nationals
NINA GRÖSSER
***********@*********.*** / 925-***-****
Hilti – Walnut Creek, CA / March 2015 - February 2019 Strategic Account Manager Demolition Specialist
Duties:
Acquire and manage demolition accounts and projects throughout the San Francisco Bay Area. Provide business solutions fully adapted to customer’s needs through product, market and service knowledge. Demonstrate team skills and communication with the market as well as internal members. Serve as a resource / consultant across the assigned territory, as a multifunctional specialist. Software sales for Hilti Ontrack for Northern California Region. Sales and Software Project Management. Highlights:
* Demolition Project Management for global launch
* Developed a new market reach for the Demolition Trade
* Created a Demolition playbook for Hilti North America
* Mentor and train new Hires in the field
* MO West Emerging Leaders Program graduate
* 160% over plan for the Demolition team nationwide Hilti – East Bay, CA / March 2015 - February 2019
Account Manager - Building Construction
Duties:
Provide business solutions fully adapted to customer’s needs through product, market and service knowledge. Utilize sales skills to probe, build and cross-sell directly on site and in the office. Demonstrate team skills and communication with the market as well as internal members. Perform marketing launches and promotions as assigned. Serve as a resource / consultant across the assigned territory as a multifunctional specialist. Manage and build new and existing clients’ portfolios and accounts. Highlights:
* Continually exceeded sales goals in a challenging territory. 130+% of goal yearly.
* Software sales for Northern California Region
* Project Management team for Hilti Software launch
* Project Management team on Salesforce tower for both construction and software
* Achieved Million Dollar club within the first year
* Represented Hilti North America at World of Concrete trade show Allegiant Partners – San Rafael, CA / 2012 - 2015
National Account Manager
Duties:
Train and oversee new sales teams. Lead/manage Account Executives on sales goals and production. Manage and aid in new client portfolios ‘and accounts. Collaborate with marketing to expand business opportunities. Develop industry specific marketing campaigns. Create and maintain high profile accounts with end users and vendors. Expand the knowledge base of financing, database development, and marketing with Account Executives and clients. Handle and resolve all client complaints as needed. Highlights:
* Project Management lead for FedEx corporate rollout
* Promoted to trainer/manager within 1.5 years.
* Outperformed individual sales goal in year one.
* Managed a newly created team who became the highest producers in the company. 2/3 NINA GRÖSSER
***********@*********.*** / 925-***-****
Pemble.com – Berkley, CA / 2009 - 2012
Logistics Manager / Executive Assistant / Buyer
Duties:
Coordinate travel arrangements as well as maintain travel scheduling and overall calendar. Ensure all deadlines are met within the sales and logistics departments. Maintain confidential and sensitive records and information. Liaise and negotiate with customers and suppliers. Manage and allocate staff according to current changes as needed. Continually develop and improve performance in regards to environmental conditions.
Highlights:
* Promoted to logistics manager and buyer within my first year. Southwest Dealer Service – Concord, CA / 2007 - 2010 Administrative Assistant / Dispatch Manager
Duties:
Maintained and coordinated schedules for both the VP of Sales and technicians. Manage projects to update company procedures and training. Coordinate technicians and executive collaboration on new procedures as well as to ensure consistent and efficient productivity. Assist the executives and VP of Sales within the Concord office in coordinating requests, travel and schedules. Coordinating sales meetings and aligning expectations.
Highlights:
* Completed certification on product installation. 3/3