Seetal Kaur

adfe8g@r.postjobfree.com

074********

Personal Statement:

I am a confident person with a willing attitude towards the working environment. I am adaptable, well-mannered polite individual and have respect for others around me. My social skills have developed greatly as I am able to communicate with people of all ages and have great customer service knowledge. I also like working with computers and like the office environment. I have previous experience in the business admin and retail sector.

Key skills:

●I am experienced with using Microsoft Software’s.

●I work great in a team.

●I can work flexible shifts

●I have good communication skills

Work History:

Office Administrator (Blue Arrow) June 2020- August 2020

●Working on a project with Transport for London.

●Reviewing appeals against Transport for London accepting or denying them.

●Reviewing appeals.

●Working towards KPIs and meeting targets

●Mentoring

Roster Advisor (Allocate Software) April 2020- May 2020

●Working for the nightingale hospital London excel.

●Using health roster to allocate shifts for NHS staff within the hospital

●Answering calls

●Answering emails

●Using Health roster, to utilise shifts for staff, whether they needed different shift patterns, taken off the roster etc.

●Assisting the admin staff with queries.

●Escalating queries appropriately.

●Resetting passwords for staff members

●Using inhouse systems (Safe care and health roster) to allocate shifts across NHS Nightingale hospitals for staff.

●Using analyst databases to monitor staff intake, queries, how many shifts we fill in.

●Updating playbook to ensure staff members are using this guide to help them with daily duties.

●Assisting with HR Queries

●Activating accounts, maintaining the health care systems

●Liaising with other nightingale project regarding health care sector, using electronic health records

●Development within software’s and overall, how the hospitals are managing.

Temporary PA/Administrator (Morson International) January 2020-March 2020

●Working at The Canal and River Trust. (Due to COVID-19 I have lost my job)

●Taking minutes, preparing meetings and conferences.

●Organising workload and files.

●Taking inbound calls and enquiries inbox.

●Running the social media account (Twitter).

●Processing work wear order.

●Managing diaries and workload.

●Organising travel arraignments.

●Assisting with project work.

Temporary Case worker/Team leader (Brook street)- September 2019- December 2019

●Working at legal aid agency.

●Processing criminal applications.

●Analysing evidence supporting applications to see if they are eligible for Legal Aid.

●Liaising with Solicitors, Barristers.

●Data Entry

●Exceeding daily targets

●Monitoring office Inbox.

●Liaising with DWP.

●Delivering stats at managers meeting.

●Assisting with any HR or agency queries.

●Reviewing staff’s performances in 1-2-1’s seeing what area of work needs improving and what steps to take forward.

●Assisting new members of staff as a mentor.

Temporary Administrator Officer/Team leader (Brook street)– May 2019- September 2019

●Working within HMCTS First Tier Tax Tribunal

●Preparing papers and files for Tribunals.

●Producing tribunal documents.

●Monitoring office email inbox, sifting, linking and delivering to appropriate teams.

●General photocopying, scanning and filing.

●Delivering weekly rotas for team members duties.

●Assist new starters with in-depth training.

●Presenting daily work stats to management meetings.

Temporary Administration Officer (Brook street) -August 2018- February 2019:

●Working at Officer of the public guardian

●Administrator for the case workers department

●Cross referencing new cases

●Answering telephones

●Liaising with the file creation team

●Archiving old files

●Updating excel spreadsheets with new case numbers

●Data Entry

●Cheque handling

Temporary Office Administrator/Court clerk - January 2018- August 2018:

●Working at Birmingham County Court

●Arranging cases for judges

●Sending out letters to all parties

●Answering the telephones

●Liaising with solicitors for correspondence

●Meeting with solicitors dealing with queries and forms

●Completing hand offs sent by the public

●Issue new case numbers for infant approval work

Temporary Customer service agent -June 2017- January 2018:

●Working at the Office of the public guardian

●Administrator for the case workers department

●Cross referencing new cases

●Answering telephones

●Liaising with the file creation team

●Archiving old files

●Updating excel spreadsheets with new case numbers

Temporary Sales agent (Brook street) -20th March 2017 - 17th May 2017:

●Working at SK:N Clinics

●Arranging appointments

●Taking calls on behalf of other Sk:n clinics

●Delivering customer service over the phone every day

●Booking in consultations

●Selling Treatment Packages

Birmingham Women’s & Children's Hospital NHS- 25th July 2016 -13th March 2017:

●Working with the Trust Bank team within the HR Department as a band 2 Administrator.

●Ensure that staff information is recorded according to Trust Bank requirements

●Process bookings for administration & clerical staff and allied health professionals.

●Liaise with internal and external customers, agencies and candidates of all levels regarding booking shifts, cancelling shifts and ward requirement changes.

●Undertake general administration duties including photocopying, sending of appropriate emails and filing.

●Input timesheets & bookings accurately onto Health roster and BSMS database for all Bank staff.

●Process and send out pay slips to Trust Bank staff.

●Send out relevant Bank/ agency reports to managers as requested.

●Arranging admin and clerical test for potential candidates

●Sending doctors study leave expense forms to HR and liaising with costs etc.

Chasing appointments for patients who didn't attend there appointment

Birmingham Women’s & Children's Hospital NHS- 9th September 2015 - 25th July 2016:

●Working as a recruitment and medical staffing apprentice within the HR Department.

●Updating spreadsheets.

●Speaking to candidates on a daily basis.

●Making sure the candidates pre - employments are correct.

●Answering the telephone.

●Creating patient access cards for the new staff who start within the trust.

●Organize pre-employment checks for the Junior Doctors rotation

●Use software intrepid for doctors information when they start with us.

●Make reference letters for tenancy or mortgage companies

●Raise offer letters

●check candidates online DBS

●Sorting out consultant's appraisals dates.

●Making change forms and starter forms for junior doctors

.

Expert Sign up Legal Document agency -January 2015- June 2015:

●Booking appointments

●Allocating agents for work

●Interviews

●Making ID Cards

●Working with solicitors and CMC's

●Ringing clients on behalf of the solicitor.

●This is a temp role

247 Professional health October 2014 – December 2014:

●Data entry

●C.V searches

●Offering hospitality with candidates

●Chasing references

●Elements of bookkeeping

●Answering telephones/making notes

●Office administration

Craft Culture -July 2014- October 2014:

●Cash handling

●Stock control

●Meeting sales targets

●rearranging displays

●helping host spiritual workshops

Balfor Recruitment- February 2014 – June 2014

●C.V Searches

●Phoning to catch up with candidates if there looking for work

●Archiving files

●Reception Duty sometimes

●Interviewing those candidates that was looking for work

●Posting texts previous candidates last minute shifts

●Chasing up references

●Organizing files

Education:

The Open University: 2019-Present

Studying LLB Hons Law, finished my first year

Walsall College (2015):

As part of my apprentice I completed a Level 2 NVQ Business and Administration Certificate

Learn Direct: January-June (2014) :

I was enrolled on a study programming, studying towards my Level 1 English qualification. I also studied employability skills such as social development, role play which helps me in situations in the working environment.

Hall Green Secondary School: (2008-2013)

English- D

Science BTEC- Pass

Physical Education (BTEC) - Pass

Higher Project- B

Media- C

ICT OCR- Distinction

Hobbies and Interest:

Traveling with my family and friends, and getting involved with community workshops and projects. I have recently been baking (to help raise money for charity). I also have a theatrical aspect to my personality; I did some acting for a Charity called the Sikh helpline which has also developed my confidence skills and served my local community. I read a lot of self development books.

References available on request.

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