Social Media Officer/Administrator, willing to relocate
Resume:
Seetal Kaur
************@*****.***
Personal Statement:
I am a confident person with a willing attitude towards the working environment. I am adaptable, well-mannered polite individual and have respect for others around me. My social skills have developed greatly as I am able to communicate with people of all ages and have great customer service knowledge. I also like working with computers and like the office environment. I have previous experience in the business admin and retail sector.
Key skills:
●I am experienced with using Microsoft Software’s.
●I work great in a team.
●I can work flexible shifts
●I have good communication skills
Work History:
Office Administrator (Blue Arrow) June 2020- August 2020
●Working on a project with Transport for London.
●Reviewing appeals against Transport for London accepting or denying them.
●Reviewing appeals.
●Working towards KPIs and meeting targets
●Mentoring
Roster Advisor (Allocate Software) April 2020- May 2020
●Working for the nightingale hospital London excel.
●Using health roster to allocate shifts for NHS staff within the hospital
●Answering calls
●Answering emails
●Using Health roster, to utilise shifts for staff, whether they needed different shift patterns, taken off the roster etc.
●Assisting the admin staff with queries.
●Escalating queries appropriately.
●Resetting passwords for staff members
●Using inhouse systems (Safe care and health roster) to allocate shifts across NHS Nightingale hospitals for staff.
●Using analyst databases to monitor staff intake, queries, how many shifts we fill in.
●Updating playbook to ensure staff members are using this guide to help them with daily duties.
●Assisting with HR Queries
●Activating accounts, maintaining the health care systems
●Liaising with other nightingale project regarding health care sector, using electronic health records
●Development within software’s and overall, how the hospitals are managing.
Temporary PA/Administrator (Morson International) January 2020-March 2020
●Working at The Canal and River Trust. (Due to COVID-19 I have lost my job)
●Taking minutes, preparing meetings and conferences.
●Organising workload and files.
●Taking inbound calls and enquiries inbox.
●Running the social media account (Twitter).
●Processing work wear order.
●Managing diaries and workload.
●Organising travel arraignments.
●Assisting with project work.
Temporary Case worker/Team leader (Brook street)- September 2019- December 2019
●Working at legal aid agency.
●Processing criminal applications.
●Analysing evidence supporting applications to see if they are eligible for Legal Aid.
●Liaising with Solicitors, Barristers.
●Data Entry
●Exceeding daily targets
●Monitoring office Inbox.
●Liaising with DWP.
●Delivering stats at managers meeting.
●Assisting with any HR or agency queries.
●Reviewing staff’s performances in 1-2-1’s seeing what area of work needs improving and what steps to take forward.
●Assisting new members of staff as a mentor.
Temporary Administrator Officer/Team leader (Brook street)– May 2019- September 2019
●Working within HMCTS First Tier Tax Tribunal
●Preparing papers and files for Tribunals.
●Producing tribunal documents.
●Monitoring office email inbox, sifting, linking and delivering to appropriate teams.
●General photocopying, scanning and filing.
●Delivering weekly rotas for team members duties.
●Assist new starters with in-depth training.
●Presenting daily work stats to management meetings.
Temporary Administration Officer (Brook street) -August 2018- February 2019:
●Working at Officer of the public guardian
●Administrator for the case workers department
●Cross referencing new cases
●Answering telephones
●Liaising with the file creation team
●Archiving old files
●Updating excel spreadsheets with new case numbers
●Data Entry
●Cheque handling
Temporary Office Administrator/Court clerk - January 2018- August 2018:
●Working at Birmingham County Court
●Arranging cases for judges
●Sending out letters to all parties
●Answering the telephones
●Liaising with solicitors for correspondence
●Meeting with solicitors dealing with queries and forms
●Completing hand offs sent by the public
●Issue new case numbers for infant approval work
Temporary Customer service agent -June 2017- January 2018:
●Working at the Office of the public guardian
●Administrator for the case workers department
●Cross referencing new cases
●Answering telephones
●Liaising with the file creation team
●Archiving old files
●Updating excel spreadsheets with new case numbers
Temporary Sales agent (Brook street) -20th March 2017 - 17th May 2017:
●Working at SK:N Clinics
●Arranging appointments
●Taking calls on behalf of other Sk:n clinics
●Delivering customer service over the phone every day
●Booking in consultations
●Selling Treatment Packages
Birmingham Women’s & Children's Hospital NHS- 25th July 2016 -13th March 2017:
●Working with the Trust Bank team within the HR Department as a band 2 Administrator.
●Ensure that staff information is recorded according to Trust Bank requirements
●Process bookings for administration & clerical staff and allied health professionals.
●Liaise with internal and external customers, agencies and candidates of all levels regarding booking shifts, cancelling shifts and ward requirement changes.
●Undertake general administration duties including photocopying, sending of appropriate emails and filing.
●Input timesheets & bookings accurately onto Health roster and BSMS database for all Bank staff.
●Process and send out pay slips to Trust Bank staff.
●Send out relevant Bank/ agency reports to managers as requested.
●Arranging admin and clerical test for potential candidates
●Sending doctors study leave expense forms to HR and liaising with costs etc.
Chasing appointments for patients who didn't attend there appointment
Birmingham Women’s & Children's Hospital NHS- 9th September 2015 - 25th July 2016:
●Working as a recruitment and medical staffing apprentice within the HR Department.
●Updating spreadsheets.
●Speaking to candidates on a daily basis.
●Making sure the candidates pre - employments are correct.
●Answering the telephone.
●Creating patient access cards for the new staff who start within the trust.
●Organize pre-employment checks for the Junior Doctors rotation
●Use software intrepid for doctors information when they start with us.
●Make reference letters for tenancy or mortgage companies
●Raise offer letters
●check candidates online DBS
●Sorting out consultant's appraisals dates.
●Making change forms and starter forms for junior doctors
.
Expert Sign up Legal Document agency -January 2015- June 2015:
●Booking appointments
●Allocating agents for work
●Interviews
●Making ID Cards
●Working with solicitors and CMC's
●Ringing clients on behalf of the solicitor.
●This is a temp role
247 Professional health October 2014 – December 2014:
●Data entry
●C.V searches
●Offering hospitality with candidates
●Chasing references
●Elements of bookkeeping
●Answering telephones/making notes
●Office administration
Craft Culture -July 2014- October 2014:
●Cash handling
●Stock control
●Meeting sales targets
●rearranging displays
●helping host spiritual workshops
Balfor Recruitment- February 2014 – June 2014
●C.V Searches
●Phoning to catch up with candidates if there looking for work
●Archiving files
●Reception Duty sometimes
●Interviewing those candidates that was looking for work
●Posting texts previous candidates last minute shifts
●Chasing up references
●Organizing files
Education:
The Open University: 2019-Present
Studying LLB Hons Law, finished my first year
Walsall College (2015):
As part of my apprentice I completed a Level 2 NVQ Business and Administration Certificate
Learn Direct: January-June (2014) :
I was enrolled on a study programming, studying towards my Level 1 English qualification. I also studied employability skills such as social development, role play which helps me in situations in the working environment.
Hall Green Secondary School: (2008-2013)
English- D
Science BTEC- Pass
Physical Education (BTEC) - Pass
Higher Project- B
Media- C
ICT OCR- Distinction
Hobbies and Interest:
Traveling with my family and friends, and getting involved with community workshops and projects. I have recently been baking (to help raise money for charity). I also have a theatrical aspect to my personality; I did some acting for a Charity called the Sikh helpline which has also developed my confidence skills and served my local community. I read a lot of self development books.
References available on request.
Contact this candidate