Food Service

Santosh Kamble

Hotel Management & Catering Technology

Profession Summery -

Exceptional customer services skills with more than 5 years background in high-turnover fast-paced food preparation and delivery. Highly looking for customer satisfaction.

Personal Info -

Address - At- Masewadi, Po. – Mungurwadi, Tal – Gadhinglaj, Dist. –

Kolhapur, Maharashtra, India, PIN -416503

Phone - +91-992******* / +965-********

E-mail - ****************@*****.***

Date of birth - 07 / 04 / 1987

Passport No. - J3398461 (03/12/2010 - 02/12/2020)

Skills -

Active Listening, Customer and Personal Service, Speaking, Time Management, Service Orientation, Administration and Management Coordination, Judgment and Decision Making, Monitoring, Quality Control Analysis, Equipment Maintenance

Experience -

BARISTA

STAR BUCKS COFFEE, KUWAIT - 09 / 2015 to Currently Working

Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.

Clean service or seating areas.

Create signs to advertise store products or events.

Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.

Prepare or serve menu items, such as sandwiches or salads.

Provide customers with product details, such as coffee blend or preparation descriptions.

Receive and process customer payments.

Slice fruits, vegetables, desserts, or meats for use in food service.

Take customer orders and convey them to other employees for preparation.

Take out garbage.

Wrap, label, or date food items for sale.

Clean or sanitize work areas, utensils, or equipment.

Order, receive, or stock supplies or retail products.

Weigh, grind, or pack coffee beans for customers.

STEWARD

THE CHEESE CAKE FACTORY, KUWAIT - 08/2015 -09/2016

Clean or sterilize dishes, kitchen utensils, equipment, or facilities.

Examine trays to ensure that they contain required items.

Place food servings on plates or trays according to orders or instructions.

Load trays with accessories such as eating utensils, napkins, or condiments.

Remove trays and stack dishes for return to kitchen after meals are finished.

Total checks, present them to customers, and accept payment for services.

F & B CAPTAIN

MALHARMAACHI, PUNE, INDIA - 06/2014 TO 08/2015

Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.

Count money and make bank deposits.

Investigate and resolve complaints regarding food quality, service, or accommodations.

Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.

Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.

Schedule staff hours and assign duties.

Establish standards for personnel performance and customer service.

Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.

Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients.

Test cooked food by tasting and smelling it to ensure palatability and flavor conformity.

Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned.

Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable.

Take dining reservations.

Bring wine selections to tables with appropriate glasses, and pour the wines for customers.

Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.

Fill salt, pepper, sugar, cream, condiment, and napkin containers.

Education –

Hotel Management & catering Technology Course – 2013 in First Class

Bachelor of Commerce – 2011

Diploma in Software Application - 2008

Computer Accounting and Office Automation -2006

Languages -

Marathi, Hindi, English

Certification & Courses –

Fire Prevention and Fire fighting in Feb 2010.

Elementary First Aid in Feb 2010.

Honors & Awards –

Best Service

Quality Control

Good Customer Service

Location – Kuwait

Date – 25 / 06 / 2019

Contact this candidate