Assistant Personal

Angelisa Naidu

Cell: +971*********

Email: *.********@*****.***

Motivated administrative assistant with exceptional customer service and engagement skills. Results-oriented professional with proven ability to anticipate needs, proactively address situations and mitigate conflicts. Strong calendar and scheduling management skills to prioritise, organise and maximise availability and project timelines.

Qualifications Delhi University

DEGREE: Bachelor of Commerce

DURATION: 5/2006 - 9/2008

Skills

Technical Skills

Proficient in Microsoft Office and Outlook

Management Skills

Active Listening

Communication

Customer service

Leadership

Problem solving

Time Management

Experience

Admin Assistant/ Control Room Operator 4/2015 - Present Company Name: Engineer Office

Description: Increase customer satisfaction by greeting visitors promptly and professionally. Serve as central point of contact for all outside vendors needing to gain access to royal facilities. Help senior clerical staff complete daily workloads. Meet incoming customers and provide friendly, knowledgeable assistance. Prepare staffs duty roaster. Arrange staffs action plan and maintain records. Implement company policies and procedures, including health, safety and security.

Senior Researcher 10/2010 - 1/2014

Company Name: Colvill Research Centre

Description: Interacting & working for Executive Search organizations mostly with clients in the various sectors within Financial Institutions and Consulting Firms. Identification & sourcing, approaching and headhunting of senior individuals (CEO / VP / Board / Senior Management) from within the specific sectors; ranging from Banks, Financial Services, Law firms and Consulting firms, headquartered mostly in Europe. Manage & Build Client Relationships. Guest Service Executive 11/2002 - 9/2006

Company Name: Jumeirah Emirates Towers Hotel

Description: Resolved customer issues using strong interpersonal skills and conflict resolution techniques. Guranteed positive customer experiences and resolved all customer complaints. Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer. Investigated and resolved billing and service discrepancies. Maintained customer happiness with forward- thinking strategies focused on addressing needs and resolving concerns. Expressed appreciation for patronage, inviting and encouraging customer return visits. Projects Royal Wedding Event 11/2018 - 4/2019

Screening visas and other supporting documents for optaining access Cards. Enrolling card in access control after printing the card using (ID soft- Software) License Valid UAE Driving License

Personal Father Name: Martial Status:

Information Sunil Naidu Single

Nationality: Religion:

Indian Christian

References

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