Traveling Store Manager

CHRISTOPHER MAHNESMITH

Bethalto, Illinois 636-***-**** ***********@*****.***

Accomplished, versatile, and effective Management Professional with 19 years of extensive leadership experience in Business Management, Operations, Customer Service, Sales, Marketing, and Training within retail environments. Recognized for outstanding skills in managing highly profitable territories, consistently improving efficiency and productivity, while significantly reducing costs. Proven communicator, fostering trusting and long-lasting relations with management, team members, vendors, and clients, achieving and exceeding revenue and operational goals. Recipient of numerous performance and goal achievement awards. AREAS OF EXPERTISE

Sales Forecasting ● Market Trends ● Strategic Planning ● Marketing Initiatives ● Business Development Human Resources ● Financial Analysis ● Forecasting & Projections ● Cost Reduction & Containment Quality Control ● Regulatory Compliance ● Performance Improvement ● Training & Development Revenue Growth ● Inventory Management ● Operations Management ● Customer Service & Retention Strategic Planning ● Territory Management ● Efficiency Optimization ● MS Office PROFESSIONAL EXPERIENCE

KROGER (RULER FOODS), Collinsville, Illinois

Traveling Store Manager 2018-Present

Collaborated with District Manager to implement stores in a new market

Recruited employees through several hiring events and conduction of interviews

Formulated training program for new hires in new markets

Maximized opening profits of $1.2 million through marketing techniques and high-quality customer service

Exceeded monthly sales goals consistently with $1.1 million profit

Adjusted CGOS ordering system to reduce inventory loss by $56k in one-year period

Consistently increased sales by 12% annually by minimizing inventory loss and improving productivity RURAL KING SUPPLY, Collinsville, Illinois

Co-Manager/Store Manager/Co-Manager 2012-2018

Promoted to store manager for Shelbyville, IN, successfully opening stores in Indiana and Florida

Trained, and managed over 95 staff members to support average of 800 daily customers by identifying and rectifying hazards including proper ergonomics and maintenance of store equipment

Regularly interacted with clients, immediately resolving issues, receiving 95% in satisfaction ratings

Formulated innovative marketing strategies, campaigns, and promotions that created favorable public image and elevated sales by 18%

Awarded “Certificate of Food Safety”, for ensuring proper safety and sanitary standards including quality and freshness of products, and proper stock levels and signage

Received shrink bonus for achieving 0.39 on yearly inventory ORSCHELN FARM AND HOME, Troy, MO

Store Manager Trainee, 2012

Trained 30 staff members, including 10 cashiers, improving performance and productivity

Accountable for 8% increase in sales revenue through employee training and motivation PETSMART, INC., St. Louis, MO

Operations Manager, 2011-2012

Managed operations of $9.5MM store, with 70 employees, and average of 550 daily customers

Reduced inventory costs by 9% through process streamlining ALDI, INC., Lake St. Louis, MO

Shift Manager/Assistant Manager/Manager Trainee/Store Manager, 2003-2011

Directed and coordinated daily operations of $9MM business focusing on budget attainability, billing, scheduling, ordering, merchandising, P&L projections, inventories, and staff training and development Chris Mahnesmith

Implemented outstanding cash control, minimizing cash loss and all perishable loss by 19%

Incurred $50K savings within one year by implementing loss prevention initiatives in inventory

Ranked #1 (out of 65 stores) for inventory targets in 2008, Top 5 in 2010, and top 10 numerous times for productivity and increase in sales

WESTLAKE ACE HARDWARE, Washington, MO

Department Manager/Floor Supervisor, 2001-2003

Entrusted to manage Clinton, MO location, optimizing operational efficiency that saved costs

Provided superior service to customers, receiving positive customer satisfaction rating EDUCATION

Completed courses in Business Administration (Minor in Economics), Central Methodist University

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