JOAN M. LABANG
Contact
Phone
Address
Abu Dhabi UAE
***********@*****.***
Skills
Computer proficiency in
Microsoft Office, SAP, Zenoti,
Peachtree, PowerPoint and
Internet functions
Organizational skills,
interpersonal relationship and
detail oriented.
Good communication skills in
spoken and written English
Adaptability and ability to work
under pressure, attention to
details and fast leaner can
work without supervision
PROFILE
Accounting /Finance guru, brings with me 18 years of professional experience, with a solid history of achievement in the financial industry with a great passion in business organization and optimization.
AREAS OF PROFESSIONAL EXPERIENCE
Banking, Accounting, Payroll, Business Process Outsourcing, Claims Customer Service and Administration.
EXPERIENCE
Feb 1, 2017 - Present
Baroudy Sports Club / Abu Dhabi Country Club
19th Street Al Karama, Abu Dhabi
Position: Marketing / Administrative / Finance Specialist Responsibilities:
• Review the daily transaction findings, develop and track corrective action plans, and provide regular reports to management
• Administering and overseeing marketing activities by demonstrating expertise in various areas (content
development and optimization, advertising, events planning etc.)
• Provide subject matter expertise to acquisition consulting projects, ensuring excellence in technical performance and meeting the business target and key performance indicator.
• Process financial accounts and payroll thru WPS
• Achievements:
May – Dec 2016
Produce new and maintain existing
Operating Procedures
CARE AND SHARE NURSERY
Khalifa City A, Abu Dhabi
Position: Administrative/Finance Supervisor, below are duties
• Responsible for administrative roles, assignment of workload, determines staffing requirements oversees and provides feedback on their performance and conducts performance evaluation.
• Collaborate within the team and different teams in order to assist with improving procedural office process.
• Report to management regarding finances of
establishment, cost, revenue, expenses and payroll accounts.
Education
Bachelor of Science Major in
Banking and Finance
Centro Escolar University
Manila, Philippines
1998-2002
TRAINING COURSES
Leadership and Management 2016
Operational Maturity 2013
Decision-making and Problem
solving for Business 2012
How to Build Personal Credibility
Information Security
Train the Trainee
Enbridge Business Recovery
Team Training
Self Leadership BPO 2011
Anti-Money Laundering Seminar
Bankers Ethics Course for staff
Counterfeit Detection
New Accounts Training
Personal Information
Passport: P4918965A
Expiration: 1 November 2022
Nationality: Filipina
Visa Status: Employment
Date of Birth: 7 Nov 1981
REFERENCES
References available upon
request
Mar 2014 – May 2016
DHABIAN EQUESTRIAN CLUB
Al Rhaba, Abu Dhabi
Position: Executive Assistant/Accounts, below are duties
• Prepare financial statements, sales and activity reports and other performance data to measure productivity and goal achievement and determine areas needing cost reduction and program improvement.
• Organize and coordinate meetings, conferences,
competition entry, hotel booking
• Maintain schedules and calendars and confirm
appointments for riders riding schedule
• Arrange Responsible for competition entry and racing schedule local and international.
Jan 2010 - April 2013
ACCENTURE
Pioneer Mandaluyong Philippines
Position: Billing and Invoice Analyst, below are duties
• Formulated and enforced complex transaction depending on the request of the customer.
• Resolved escalated customer account that needed an adjustment prior to SAP period.
• Provided cross training to multiple staff for Process Meter Exchange
• Investigate and correct on the accounts that causes billing and invoicing out sorts backdate, faxed backdate and future date
• Creation of documentation for implemented process.
• Seek opportunities for improvement in operations.
• Achievements:
May 2002 - Apr 2008
Consistent Top Performer 2011 to 2013 and
SME Awardees Innovator Award for (FY11) (FY12) at
Accenture Philippines.Most Submitted and Implemented We@idea
EQUITABLE PCI BANK
Robinson’s Place Manila Branch
Position: Customer Service Assistant/Teller, below are duties
• Educate customer about terms of contract, in order to ensure that the accounts are being utilized according to business strategy and within the quality assurance guidelines.
• Assist encashment, deposit and withdrawals for clients and opening new accounts.
• Provide information to the customers on new banking products and time deposit.