Customer Service Buyer

MICHELLE HAMPTON

**** ****** *** ****, **********, AL. 35173 · 205-***-****

**********@*****.*** · linkedin.com/in/michelle-r-hampton-ab19a013

PROFESSIONAL SUMMARY

Accomplished Purchasing Agent with more than twenty years of experience with both direct/indirect procurement engagements in an OEM manufacturing environment. Proficient at strategic sourcing multi-million dollar projects as well as influential contract negotiation skills. Successful in obtaining cost savings in various areas of goods and services.

EXPERIENCE

JULY 2002 – PRESENT

PURCHASING BUYER

HONDA MANUFACTURING OF ALABAMA, LLC.

LINCOLN, AL.

Lead strategic sourcing teams within the organization that resulted in a 1.3 million savings

Develop strategic sourcing plans to deliver improvement in cost savings, avoidances and utilization

Manage sourcing activities and provide site level expertise including RFP preparation, pre-bid meetings, price analysis, negotiations and prepare contract documents/agreements

Conduct oral presentations to provide high-level communications with senior management to obtain consensus across multiple departments

Responsible for evaluating SAP shopping carts for approval within 2 business days

Manage business relationships with suppliers to ensure delivery of parts, follow up on back orders, expedite late orders and communicate information to internal customers

Responsible for identifying new suppliers and understanding their core competencies and capabilities for goods and services

Travel within North America conducting quality assurance visits

Conduct quarterly reviews to ensure suppliers are performing based on set key performance indicators

Investigate invoice issues, parts discrepancies, and resolve supplier conflicts/concerns

Created a robust Maker Layout for the entire organization

Develop training material for purchasing support group

Created and organized the largest Technology Fair in the organizations history

JUNE 1992 – JULY 2002

SENIOR BUYER, DURACELL USA

CLEVELAND, TN.

Prepared all bid packages, selected suppliers and awarded contracts

Negotiated contracts price and lead time

Exceeded cost savings goals/reduced by 580K

Developed new suppliers and maintained existing partnerships

Expeditiously resolved issues to meet Engineering scheduled milestones

Reduced supplier base by 20%

Trained and supervised contract employees and interns

Fostered opportunities and growth with MBE,WBE and small disadvantage businesses

JUNE 1990– MARCH 1992

BUYER, NEWPORT NEWS SHIPBUILDING

NEWPORT NEWS, VA.

Successfully maintained a 98% completion rate of all received requisitions

Consolidate and managed blanket orders totaling over 1.4 million, which reduced cost by 20%

Developed, executed and administered contracts agreements that supported the strategic business plan for the organization Negotiated contracts price and lead time

Exceeded cost savings goals/reduced by 580K

Qualified, secured and enhanced supplier business relationship

Tracked supplier performance issues and conducted site visitations as required

EDUCATION

BACHELOR OF SCIENCE: MASS COMMUNICATION

Norfolk State University- norfolk, VA.

MASTER OF SCIENCE: APPLIED BUSINESS MANAGEMENT

Troy University- Montgomery, AL.

CERTIFICATION: CERTIFIED SOURCING PROFESIONAL (CSP)

SIG University - Fernadina Beach, FL.

CERTIFICATION: COMMODITY MANAGEMENT

denali Academy- Pittsburgh, PA.

Advance learning for procurement Professionals

SKILLS

Effective communication skills(oral/written)

Microsoft Excel, Word, PowerPoint and Outlook

Knowledge of SAP and Ariba

Exceptional negotiation skills

Problem solving and organizational skills

Efficiently manage multiple projects

Customer service oriented

Skilled instructor/mentor

Contact this candidate