Resume

Amit

P. O. Box No. – ******

House No. **,

Staundi Karnal,

Haryana

E-Mail Address: adfdi9@r.postjobfree.com

Skype: amit.sharma2997

Mobile Number: +919*********, +971*********

Seeking a deserving profile in the hospitality sector, where I can deliver my expertise and innovative hospitality skills, while maintaining the integrity and work ethics of the working environment, thereby maintaining the reputation of the organization.

University : - Punjab Technical University Jalandhar MBA-HM (HOTEL MANAGEMENT)

(2011-2013)

PROFESSIONAL EXPERIENCE

Grosvenor House, Dubai

Dubai marina, UAE

F&B Associate

Outlet: - In Room Dinning,

Lobby Bar

Dubai Marina, Dubai UAE

14 Jan, 2017

DUTIES & RESPONSIBILITIES:

• All Inspect the IRD prior to each service and ensure that guest specification and service standards are met at all times, i.e. cleanliness, preparation of mis- en-place, bulletin board and appearance of personnel.

• Recognize VIP’s and long staying guest when orders are received.

• To ensure that guests are as satisfied and to constantly increase the standards.

• To ensure telephones are answered in three rings as per the standards set for the outlet.

• Hygiene standards to be maintained always as per the company hygiene manual.

• Preparing alcoholic or non-alcoholic beverages for bar and patrons.

• Interacting with customers, taking orders and serving snacks and drinks

• Assessing bar customers’ needs and preferences and making recommendations

• To ensure that outlet menu specification with regard to service and HIGHEST EDUCATION:

CAREER OBJECTIVE:

presentation is strictly followed.

• To ensure that lost and found procedures are followed as per the policy set by the housekeeping department.

• To attend the daily IRD briefing and receive the following information’s o Changes in procedure.

o Relevant key points discussed in the Executive meeting. o Special Promotions.

o Daily Banqueting Functions or Conference.

o To be aware of the monthly targets with regard to revenue. o Any special events within the hotel.

o VIP arrivals within the hotel

Umrao Hotels & Resorts New Delhi India

F&B Associate (Restaurant)

(08th April 2016 - 22ndOct, 2016)

DUTIES & RESPONSIBILITIES:

• Greet and escort customers to their tables

• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)

• Inform customers about the day’s specials

• Offer menu recommendations upon request

• Up-sell additional products when appropriate

• Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization

• Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages

• Check dishes and kitchenware for cleanliness and presentation and report any problems

• Deliver checks and collect bill payments

• Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)

Sarovar Hotels Jaipur Rajasthan India

F&B Associate (All day dining Restaurant)

(01th July 2013 - 28ndMarch, 2016)

DUTIES & RESPONSIBILITIES:

• Prepare tables by setting up linens, silverware and glasses.

• Communicate order details to the Kitchen Staff.

• Serve food and drink orders

• Arrange table settings and maintain a tidy dining area

• Carry dirty plates, glasses and silverware to kitchen for cleaning

• Arrange side station for the smooth operation.

• Follow all relevant health department regulations. ITC Maratha Hotel Mumbai Maharashtra India

Industrial Trainee 4 Months.

(Training in all the major four department of the hotel Food & Beverage Service, Front office, Housekeeping Food Production)

ADDITIONAL SKILLS

• Computer Literate (MS Word, Excel, PowerPoint)

• Micros F&B Service Software

• Opera F&B Service Software

TRAININGS UNDERGONE:

• Basic food &hygiene

• HACCP awareness

• Food allergy awareness

• Journey to leadership

• Train the trainer

ACHIVEMENTS:

• Best department of the year(2017)

REFERENCES:

Mr. Anthony Fernandes

Food & Beverage Director

Grosvenor House, Dubai marina

Mobile No. +971*********

Email:-adfdi9@r.postjobfree.com

REFERENCES:

Mr. Ahmed Fekry

In-room dining Operation Manager

Grosvenor House, Dubai marina

Mobile No. +971-*********

Email: -adfdi9@r.postjobfree.com

CHARACTER REFERENCES:

I hereby certify that the information above is true and correct to the best of my knowledge and belief.

AMIT

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