Food Service Coffee

Curriculum Vitae

Name : Queenta Lum Neba

Nationality : Cameroonain

Marital Status : married

Mobile :055*******/055*******

Visa status : visit visa

Email: Address. : ********@*****.***

Languages : excellent in English/ french

Desired Position : Barista/Sales associate

Personal summary

A barista with 3 years experience in coffee shop and pastries shop achieve through years of hard work, With good communication skills and a high level of customer commitment. Possessing a good team spirit, deadline orientated and having the ability to succeed in a demanding environment. Now looking forward to a making a significant contribution in an ambitious and exciting company that offers a genuine opportunity for progression.

Qualification:

●Diploma in hotel management. 2010

●High school certificate GCE ORDINARY LEVEL

●Secondary school certificate GCE ADVANCE LEVEL

Professional skills

●Excellent communication skills in English.

●Wide knowledge of the hospitality industry

●Extensive experience in managing and motivating customer.

●Physically strong

●Neat and have a good appearance, with an orientation in coffe making.

●Possess a lot of experience in the field of hospitality, interacting with customers.

●Can work in a longer period of time with fatique

●Good Computer skills ( Ms words, Excel)

Work Experience

Muffies Bakery (Jan2018 – March 2020)

●Welcome customers with a smile as they seated

●Present menus to customer and educate them by explaining coffee drink menue and answering questions.

●Informed customers of daily specials and promotions

●Answered questions about menu selections and made recommendations when requested.

●Collected payments from customers and completed money transaction

●Stocked service areas with supplies such as silverware and condiments

●Skillfully anticipated and addressed guest service needs

●Sells coffee drinks by following prescribed recipes for coffee drinks, such as, expresso, expresso lungo, caffe latte, and cappuccino.

●Serve pastries along side with coffee.

●Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar.

●Maintains safe and healthy work environment by following organization standards and sanitation regulations.

● participating in educational opportunities; reading coffee, retail trade, and food service publications; maintaining personal networks.

HOBBIES

I like reading business magazines, sports especially handball, swimming.

Contact this candidate