Front Office Manager

Mlamuli Uncelot Mzobe

C U R R I C U L U M V I T A E

Personal Details

Name:

Mlamuli Uncelot (Known as Mlah)

Surname:

Mzobe

Gender:

Date of Birth:

Male

** ******** ****

Residential Address:

Postal Address:

House 373

Toto Ngwazi Road

Gamalakhe

4249

P.O Box 16779

Gamalakhe

4279

Language Proficiency:

English (Excellent)

IsiZulu (Excellent)

Nationality:

South African

State of Health:

Good

Contact Numbers:

+27 (0-614******

mail Address:

************@*****.***

Educational Qualifications

School Attended:

Year Matriculated:

Subjects Passed:

Nombuso High School

2012

English

isiZulu

Physical Science

Mathematics

Life Science

Life Orientation

Consumer Studies

Higher Education and Development

Institution Attended:

Year:

Qualification Obtained:

Modules Covered:

Institution Attended:

Year:

Qualification Obtained:

Major Subjects:

Sun International (Wild Coast Sun)

November 2015 – November 2016

One Year Further Education Training Certificate in Hospitality Reception, programme offered by Sun International

Health and Safety

Written and Oral Communication

Reception and Reservation Procedures

Concierge

Financial Procedures

Stock Control

Staff Development

Self Development

Gamalakhe TVET College

January 2014 – June 2015

N6 in Hospitality and Catering Services

Nutrition N4

Catering theory and practical N4,N5,N6

Sanitation and Health N4

Applied Management N4,N5,N6

Food and Beverage N5

Entrepreneurship and Business management N5

Introduction to computer practice N4

Key Skills

Skills:

Able to express ideas clearly and confidently in speeching and in writing;

Pay attention to detail; fast learner

Focused and energetic

Customer service orientated

Hardworking, have the ability to work independently and as part of a team

Have ability to work under pressure and meet deadlines;

Good communication skills, both written and spoken

Employment History

Employer:

Wild Coast Sun,Sun International Casino and Resort 4*

Position held:

Hospitality Reception Trainee

Job responsibilities:

Duration:

Reason for leaving:

Employer:

Position held:

Job responsibilities:

Duration:

Reason for leaving:

Employer:

Position held:

Duration :

Current employer:

Position held:

Duration :

Preparing for the guest check in and check out

Dealing with guest enquiries

Receiving and transferring calls

Dealing with guests arrival and departure (check in and check out)

Pit check and pit clear

Doing city ledger

Processing payments

November 2015 – November 2016 (1 year)

Contract expired

St Michaels Sand Hotel 3*

Chef

All round, prepare and cook breakfast, lunch and dinner for guests

February – August 2015

Temporary position, left to participate on the programme offered by Sun International

AHA Gateway hotel 3*

Receptionist and Switchboard operator

November 2016 - November 2017

The Capital Pearls hotel and apartments

Receptionist / Night Audit

November 2017 to date

References

1.Ms Topi Mkhonza,

Front Office Manager,

Wild Coast Sun

+27 (0-39-305-****,

****.*******@****************.***

2.Ms Nontobeko Hadebe,

Facilitator/Assessor, Hospitality Reception Programme,

+27 (0-79-315-****, *********.*******@*****.***

3.Ms Dahleen,

Food & Beverage Manager,

St Michaels Sand Hotel,

+27 (0) 76 460 421

4.Sujeeth Swanaray

Front Office manager

Gateway hotel

+27 (0-31-536-****

5.Mxolisi Dludla

Night Audit Manager

Capital Pearls

+27(0)78 504 1930

Contact this candidate