Sophia V Carpenter
Kansas City, MO 64155
adfdgu@r.postjobfree.com
SKILLS
Fast Leaner, leadership, Communication, Team Player, Problem Solver, Time Management, Creativity, Customer Service, Creativity, Writing
EXPERIENCE
AppleOne Temp Agency, Overland Park, KS / Maximus, Kansas City, MO - Tier4 / VIP Call Center Agent
APRIL 2020- PRESENT
●Call Center Agent for Maximus project of NCUI
●Take phone calls for the NCUI at Maximus through AppleOne Agency
●Monitor 3 to 4 group chats.
●Monitor calls
●Tier 4 / VIP agent which is a higher department then the regular call center agents on the project.
●Train new agents
SmokeTokz, Kansas City, MO- Sales Associate
July 2019 - October 2019
●Take care of inventory and order my products we need in the shop.
●Open and close the shop I’m working and count the money in the drawer. I had also trained couple people to work at the shop.
●I had also was responsible to reorganize the shop product to make it look presentable.
CVS Health, Kansas City, MO- Cashier / Sales Associate
August 2018 - June 2019
●I started off as a cashier for CVS & make sure customers were walking out with a smile on their face.
●I had did warehouse which is called stocking new items on the shelf when delivered. I had also checked in orders from other vendors.
●Trained couple of new associates when it was on my shift.
EDUCATION
Oak Park HighSchool, Kansas City, MO- HIGH SCHOOL DIPLOMA
AUGUST 2014 - May 2018
GPA is 2.5 and throughout school I was figuring out what I love to do and that is art. I plan to further my education to go to college soon. I had worked through my senior year where I only go to call for 1 hour and go to work every day Monday through Friday.
References
Kimberley House - Supervisor -Maximus - 816-***-****
Keilyn Baker - Supervisor- Maximus - 203-***-****
Zoila - Team Leader - Maximus - 816-***-****
Sydney Burrell - Former Supervisor- CVS - 816-***-****
Eliana Carullo - Former Manager - SmokeTokz - 816-***-****