Yuji T. Murayama
*** *.*. **** **., Sto. Nino Dist. Pagadian City
+639*********- Smart
+639********* – Globe
*************@*******.***
OBJECTIVE:
To obtain a position as a customer service representative where I can employ my communication skills and experience to attain a substantial customer base for the company.
SUMMARY OF QUALIFICATIONS
• 2.7 years working as a chat support of a software company.
• 2.1 years working experience as Phone support for Email Account.
• Proficient in making telephone calls in order to secure that the concern was resolved and the given guidelines were followed.
• Excellent experience in communicating with customers
WORK EXPERIENCE:
Company: Convergys
Position: Technical Chat representative
October 14, 2013 – April 17, 2016
Company : Telus International
Position: Technical Support
September 25, 2017- February 26, 2019
Company : Amazon
Position: Customer Service Representative
April 1, 2019 – Febuary 19, 2020
Company : Sykes
Position : Technical / Customer Service Representative
March 15, 2020 – July 6, 2020
EDUCATION:
Course: Bachelor of Science in Nursing
University: Medina College
Year Graduated: March 2012
CHARACTER REFERRENCE:
Name: Mark Ian Abella
Position: Team Leader
Phone Number: 097********
Name: Menard Jonas Mercado
Position: Team Leader
Phone Number: 091********
Name: Paul Anthony Rosario
Position: Team Leader
Phone Number: 092********