Talent Acquisition Partner

Kenny Jean-Pierre

Tempe, AZ *****

480-***-**** – adfde1@r.postjobfree.com

www.linkedin.com/in/kenyattus-jean-pierre-7a8bb5ab SUMMARY

Experienced Human Resources Recruiting Professional with an Associate Degree in Business and pursuing a Bachelor’s in Human Resource Management. Valued experience in employment recruiting, human resource information systems, interviewing, HR administration, and employment laws. Proven ability to build lasting relationship with internal employees, and external customers while simultaneously building strong leadership, teamwork, and conflict resolution skills to solve problems. Experienced in handling sensitive information both electronically and paper files while appropriately filing and reporting information. Valued experience bringing superior computer skills including in-depth Microsoft Office, ADP workforce, and other related software.

EXPERTISE

PROFESSIONAL EXPERIENCE

CVS/Aetna – (AGS Contractor) Jan 2020 to Present

Talent Acquisition Partner/ Recruitment Coordinator Jan 2020 to Present Employed by the largest privately owned staffing agency in the United States as an RPO Recruitment Coordinator for CVS and Aetna.

• Talent Acquisition Partner for Aetna and CVS coordinating with hiring managers, HR department leaders, and corporate executives.

• Primary recruiting duties consist of prescreening candidates, extending employment offers, assisting with background and drug screenings, explaining onboarding information and confirming first day information for training for 50 – 150 candidates per week.

• Scheduling duties consists of setting up interviews and coordinating availability with up to 8 managers or with select CVS and Aetna executives.

• Administrative duties consist of daily use of Excel to organize candidate information with SharePoint trackers and Outlook for scheduling and communicating with candidates and hiring managers.

• Handled sensitive candidate and employee information electronically while remaining in compliance with federal and state employment laws for all candidates.

• Utilized Human Resource Information Systems to verify previous and current Aetna & CVS employee information for rehire, transfer, and promotion consideration.

• Coordinated with HR and hiring managers to schedule interviews and extend employment to candidates to meet deadlines and strategically fulfill company staffing needs.

• Completed and filed new-hire electronic invoices for 100 – 300 employees per week. State Farm May 2019 to Dec 2019

Licensed Casualty & Property Insurance Agent May 2019 to Present Company is the largest auto and homeowner insurance provided in the United States.

Human Resource Information

Systems

Leadership

Human Resources

ADP Workforce

Communication

Microsoft Office Products

Recruiting

Onboarding

Attention to Detail

Handling Sensitive

Information

Employee Relations

Team Building

Employment Law

Administrative File and Record

Management

Conflict Resolution

• Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.

• Displayed consistent, positive attitude towards customers, peers and other personnel, even during high- stress situations.

• Worked to accommodate new and different insurance requests and explored new value opportunities to optimize the company reputation.

• Assessed coverage plans and long-term business goals to successfully align new products with plans and strategies.

Toyota Financial Services June 2018 to May 2019

Customer Service Representative June 2018 to May

2019

Company is one of the leading automotive lenders in the U.S. and one of the top selling automotive manufacturers worldwide.

• Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.

• Consulted with outside parties to resolve discrepancies and create effective solutions.

• Entered customer interaction details in system software to track requests, document problems and record solutions offered.

• Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.

GM Financial October 2017 to June 2018

Customer Experience Representative October 2017 to June 2018

Company is the largest American automotive manufacturer and lender.

• Forged and nurtured impactful relationships with customers to cultivate loyalty, boosting customer satisfaction ratings.

• Effectively communicated with customers about account changes, new products or services and potential upgrades.

• Provided primary customer support to internal and external customers in fast-paced environment. EDUCATION

DeVry University

Bachelor of Science in Technical Management, Specialization: Human Resource Management, 3.75 GPA

* Graduation Date April 2021

DeVry University

Associates of Applied Science, Business, Graduated October 2019 with Honors - 3.75 GPA Higley High School

Diploma Received, Graduated May 2013 3.2 GPA

TECHNOLOGY

COMPUTER SYSTEMS: ADP WORKFORCE, HRIS, VERINT, SALESFORCE, MS OFFICE: EXCEL, WORD, OUTLOOK, POWERPOINT, ACESS, VISIO

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