Mental Health Nursing Assistant

Anndrea M. Valerga

*** *** **. ******* ** *****

763-***-**** *****************@*****.***

Objective

To obtain a position as a Licensed Practical Nurse within a healthcare setting that allows my education, skills, abilities, and experience to positively impact patients, the organization, and the community as a whole.

Experience

MNGI

Clinic Assistant

2020

Greet and room patients upon completion of registration. Obtain vital signs and document objective and subjective signs and symptoms the patient is experiencing as well as the general reason for the visit. Provide information and educate patients regarding diagnosis as requested by the physician at completion of their appointment. Teach and collect various laboratory tests including h.Pylori breath test, glucose breath test, various stool tests, 24 hour urine and urinalysis tests. In addition to providing laboratory processing of samples, perform venipuncture for any blood testing ordered by the physician as well as giving recommended immunizations. Document all necessary medical information into EMR. Create patient schedules for required follow up care including bloodwork, infusions, colonoscopies, and other pertinent testing. Provide telephonic assistance to patients needing clarification or further teaching regarding physician orders. Assist physicians during patient exams when necessary. Provide individualized patient support and advocate for patients when necessary and at all times maintaining patient privacy.

Healtheast

Nursing Assistant

2018-2019

Provided hands on care to patients in a variety of health situations. Supported the patient's physical, spiritual, and emotional needs and to their families when appropriate. Obtained and documented necessary information for referring Physician and Social Worker in order to allow referrals to various community organizations. Prioritized and organized tasks to provide excellent healthcare to all involved parties. Communicated any changes or concerns regarding patients to their assigned RN as necessary and when out of my scope of practice. Utilized PPE when appropriate. Collected necessary laboratory samples in addition to transporting patients to various procedures and tests. Documented necessary and appropriate patient information into EPIC/EMR.

Annie's Angels Childcare

Director of Childcare

2008-2018

Provided childcare to acute and chronically ill children on an on-call and as needed basis. Utilized both my nursing and family studies coursework to provide a superior childcare experience for children and families in a niche market. Provided both traditional and hands on learning experiences as tolerated and as appropriate for the children. Developed effective, compassionate, and communication driven relationships with customers to ensure a positive and high quality customer experience. Starting and maintaining this business allowed me to care for my own special needs children while maintaining my skills in both healthcare and human services.

University of Phoenix

Healthcare Enrollment Counselor

2003-2005

Provided potential online and on campus students with guidance to apply and enroll in nursing degree programs in a call center environment. Delivered a high level of customer service to ensure the enrollment

process was smooth and easy to understand for all degree seeking students including RN to BSN, BSN to MSN and MSN to Doctoral of Nursing candidates. Assisted students with the application process and throughout the first semester of coursework to ensure student retention and satisfaction. Consistently maintained #1 and #2 positions (out of more than 100 healthcare enrollment counselors) as the top performing healthcare enrollmemt counselor. Southwest Behavioral Health Services

Case Manager

2000-2003

Provided case management services within a mental health clinic providing both counseling and medication management in

the community. Monitored clients to ensure treatment compliance and community involvement such as obtaining and maintaining employment, maintaining family stability, and pursuing interests outside of work. Provided mentoring and coaching for clients and junior staff. Gathered, maintained, and reported data on client compliance. Utilized coaching and mentoring skills when appropriate and referred to providers when necessary. Education

University of the District of Columbia

Licensed Practical Nurse

3.5

University of Arizona

Bachelor of Science Family Studies and Human Development 3.5

Licensing

LPN License #821469 is active and in good standing with the MN Board of Nursing.

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