Curriculum Vital
NAME : ALIRAZA AKBAR MIRZA
Permanent add. : H.NO# 2-75, Near mosque,
Cheduvada, kajuluru mandal,
EST-Godavari, AP-533468
PhoneNo : 999*******
Mail ID : adfdbk@r.postjobfree.com
Passport No : L7071723
Driving license : 2289493 (UAE/GCC)
Objective :
Seeking a challenging position in the field of Automobile Industries, where fresh talent will add value to operations and utilize my skills and abilities.
Ability to formulate and implement tactical initiatives to achieve corporate strategy goals. Adroit in handling business development, identifying and developing new markets, lead generation, client retention and achieving targets.
Educational Details:
Class
Name of the Institution
Board of Study
Year of Passing
Percentage
Bachelors
Degree in
Mechanical
Engineering
Institute of Mechanical Engineer(IME INDIA)
Autonomous
Pursuing
NA
Diploma in
Mechanical
Engineering
Institute of Mechanical Engineer(IME INDIA)
Autonomous
2016
52.86%
XII
Vocational
AUTO ENGINEERING
TECHNICIAN
MPASC College
MCVC DEPARTMENT
AUTO ENGINEERING TECH.
Maharashtra State Board
2010
81.67%
X
V. K. High School, Panvel.
Maharashtra State Board
2005
52%
Experience :
Silver Arrows PVT LTD, Dealer of Mercedes Benz Passenger cars, Delhi NCR, India.
Duration : Aug -2018 to July 2019
Designation : JOB CONTROLLER.
Work Profile:
Self-motivated to take an action and to do more than what is expected in order to deliver excellent service.
Assumes personal responsibility for all aspects of work quality, timeliness and results; seeking to complete tasks with little oversight.
Information workshop colleagues about technical innovations and communication of important information regarding fault diagnosis.
Job controlling is, my main responsibility is to handling between workshop site and service management.
Allocating work to technician and supervising on them and helping if any problem occurred during work.
Assist to the technicians in case of warranty jobs and for +documentation.
Re-check the job cards for supporting documents where attached, to ensure that reduce the warranty rejects.
Confirming the customer complaint by test drive the vehicles and sometimes with customers.
Monitoring post service activities like follow-up with customers and service reminders etc.
Final check (test drive the vehicles to ensure that customer complaint has been eliminate at all).
Handover the vehicles to customer in extreme case.
Emirates Motor Company, Dealer of Mercedes Benz passenger cars, AL-FAHIM group of companies, Abu Dhabi, UAE.
Duration : Since DEC 2014 to July-2018
Designation : AMG TECHNICIAN
Location : AMG Performance centre
Work Profile:
Diagnoses and repairs vehicles accurately and within a reasonable time frame and with a quality of work that exceeds customer expectations.
Knows, understands, and performs all duties of the Repair Technician and Maintenance Technician jobs.
Actively seeks to build or acquire new knowledge in order to improve and develop skills
Carries out job duties in a manner that demonstrates ability to achieve the expected level of efficiency, quality, and customer service.
Performs diagnostic work accurately according to daily work orders as received from any manager including: emission control systems; throttle body injection; electrical problems on computerized vehicles; conditions between computer, ignition, and mechanical problems; anti-lock brake systems; cruise control; all non-computerized accessories; drivability problems; on-board computer problems; automatic transmissions; computerized A/C systems; and four wheel drive internal components.
Perform work of other members of the service department if business necessitates.
Complete tasks accurately, thoroughly and with an eye toward quality, and in accordance with established processes and procedures.
Operating the following equipment acceptably and safely like diagnostic scan tool, smoke machine and all equipment required to perform the jobs of other members of the service department.
Observes and follows all necessary safety regulations when operating machinery, equipment and tools.
Perform any other duties either necessary for customer service or perceived by or assigned to the job
Equipments handle:
Star Diagnosis (Diagnostic Computer of Mercedes Benz).
S D scan, HMS 990 (For evaluating various types of signals in combination with Star Diagnosis).
Midtronics (Battery Testing Device).
Electrical Measuring instruments, eg: Multimeter, ampere clamp.
Robin air-conditioning gas charging machine.
Different types of special tools. (Hand, pneumatic, Hydraulic and electrically operated)
Regional Trainings From (DMEL) Mercedes-Benz, JABEL-ALI,DUBAI:
On-Board Electrical systems and BUS systems.
Drive authorization system.
Supplement restraint system and safety systems.
Drive train (AMG) Technology.
Shaman Wheels PVT LTD, Dealer of Mercedes Benz Passenger cars, Mumbai, India.
Duration : Feb-2014 to Dec-2014
Designation : CERTIFIED SYSTEM TECHNICIAN
Work Profile:
Trouble Shooting-Diagnosing the causes of operating errors and suggest possible solutions to the problems.
Self-motivated to take an action and to do more than what is expected in order to deliver excellent service.
Optimization of diagnosis procedure and therefore productivity as well as workshop process and assurance that the workshop can independently and professionally solve even difficult diagnosis cases.
Auto Hangar (Mercedes Benz), Mumbai, India.
Duration: September 2011-DEC 2013.
Designation:CERTIFIED SYSTEM TECHNICIAN.
Work Profile:
Trouble Shooting-Diagnosing the causes of operating errors and suggest possible solutions to the problems.
Systematic performance of complex fault diagnosis.
Responsible for repairing problem and replacing vehicle components according to the manufacturer standards.
Optimization of diagnosis procedure and therefore productivity as well as workshop process and assurance that the workshop can independently and professionally solve even difficult diagnosis cases.
Hallmark Honda, Dealer of HONDA cars,Mumbai, India.
Duration : OCT 2010 to SEP 2011
Designation : Technical Trainer
Achieved Technical levels during in HONDA service
1.Maintenance technician.
2.Repair technician.
3.Promoted as Technical trainer.
Work profile:
Conducting theory and computer base trainings for technicians.
Preparing technical training programs according to organizational requirements.
Updating new technical information and exchange for technicians, it helps to technicians productive and efficiency.
Evaluate overall effectiveness of programs and make improvements.
Arranging regional trainings for technicians depends upon their knowledge and zeal.
Determine course content according to objectives.
Submitting technical quires to regional training centres.
Conducting training sessions to the technicians regularly about wiring diagrams, new complaints, practical work etc.
Preparing training material (presentations, worksheets etc.)
IDEAL Motors, Dealer of Maruti Suzuki passenger cars, Panvel, Mumbai, India.
Duration : April-2010 to Octomber-2010 (7 months)
Designation : Maintenance repair technician
Work profile:
Performing work specified on maintenance and repair orders with efficiency and in accordance with dealership standards.
Carrying out minor, major services and general repairs
APPRENTICESHIP
3 Months internship under Maharashtra State Government, as a part of
Auto Engineering Technician under the State board of Technical
Education & Training ( MSBT).
Duration : March-2009 to May-2009
Location : GANGAL MOTORS, Panvel, Mumbai, India.
Computer Knowledge:
M.S office
C++
DTP photo shop
Auto line operating system for Mercedes-Benz
Extra Curricular Activities:
Participating in Blood Donation camp
Participating in planting trees
Participating in charitable trust
Personal Details:
Languages Known : English, Arabic (only Reading), Marathi, Hindi
Telugu,
Date of Birth : 25th April 1988.
Hobbies & Interests : Automobiles and Related Concepts, Reading, Tourism,
Playing Cricket & pool billiard, watching movies.
Declaration:
I hereby declare that the information furnished above is correct to the best of my knowledge.
Place : Yours sincerely
Date :
ALIRAZA AKBAR MIRZA