Manager Sales

PERSONAL PARTICULARS

SURNAME : Magau

FULL NAMES : Euphodia Thandekile

DATE OF BIRTH : 1979-08-24

IDENTITY NO : 790-***-**** 080

GENDER : Female

MARITAL STATUS : Single

NATIONALITY : South African

HOME LANGUAGE : Xitsonga

OTHER LANGUAGES : English and Zulu

RELIGION : Christian

FUTURE GOALS : To be involved in the development & technology

RESIDENTIAL ADDRESS : Unit 19 Celtic park Complex

Relaxation & Bogosi St

Olievenhoutbosch, Ext 36

Centurion

0175

CONTACT NUMBERS : 073-***-****/081-***-****

E-mail address : ******@*****.***

PROFILE

I am well dedicated Administrator. I have excellent communication skills and highly ambitions.

My Administration background has enabled me to develop good organisational skills, logic approach to the task and ability to work under pressure.

I am able to work well, both on my own and team work.

I am willing to learn more & new from the Administrators to gain more experience in future for self –improvement both personal and professionally.

SKILLS

Knowledge of residential property management

Knowledge of the Sales Property Act

Good verbal and written communication skills

Strong administration background

Telephone etiquette

Good interpersonal and communication skills

Able to work as part of a team

Ability to work under pressure and to meet deadline

Committed to support and promoting quality care to Clients and stakeholders

CAREER HISTORY

Company: Pharmacy Direct

Starting date: 09 July 2020(till date)

Position: Call Centre Agent

Duties and Responsibilities Performed:

Answer incoming calls and respond to customer’s emails

Management and resolve customer complaints

Sell products and place customer orders in the computer system

Research, identify, and resolve customer complaints using applicable software

Process orders, forms, and application

Route calls to appropriate resources

Document all call information according to standard operating procedures

Recognize, document, and alert the management team of trends in customer calls

Follow up customer calls where necessary

Complete call logs and reports

Company:AFHCO

Starting date: 06 December 2019

End date: 30 May 2020(End of contract)

Position: Listing Administrator

Duties and Responsibilities Performed:

Listing of properties online (Property 24 & Private Property)

Ensuring that the properties appears at first page daily

Company: FedEx Express South Africa (Pty) Ltd

Starting date: 30 October 2017

End date: 20 January 2018(End of contarct)

Position: Station Service Agent Associate

Duties and Responsibilities Performed:

Ensuring that parcels get delivered on time

Sending daily report for all parcels out to client & the remaining

Dex scan all parcels every morning for stock count purpose

Company: Cosmopolitan Projects

Starting date: 07 January 2007

End date: 07 May 2017

Position: Senior Administrator

Duties and Responsibilities Performed:

Maintain all correspondence with customers

Ensure all sales documents is completed before handover of keys

Readily available all times to deal with client/application enquires

Answer calls everyday

Do ITC check for new applications

Allocations of stands when clients have been approved a bond.

Capture client information into the database

Communicate with Bank administrator regarding the bond application progress

Ensure that clients sign legal documents

Apply Life Cover Insurance on behalf of clients.

Receiving feedback from head office.

Attend to quires and compliance clients.

Compile daily report and send it to my Manager.

Commutation with Sales Agent on behalf of the Bank.

Technologies Used:

Computer Practice

Msword

MSExcel

Internet (Listing/Advertising of properties)

SAMS

Credit Check System

Your Express Solution

Allegra

Frontier

ACADEMIC QULIFICATION

National Certificate in Financial Management [2003]

oEkurhuleni West College

National Senior Certificate [1999]

oNtshuxeko High School

IN-HOUSE TRAINING [2007] - [2017]

oThink before you do

oPersonal Power

oInterpersonal Communication

oStress to Stretch

oTime and Energy

oConflict Resolution

oTeam Development

oMemorable Service

oProfessional PA and Secretary (by Strawberry Training)

REFECRENCES

Miss Funekile Vilakazi

oTraining &Quality Assurance Facilitator

oPharmacy Direct

o086 002 7800/083-***-****

Mr Sibusiso Mabuza

oResidential Letting Manager

oAFHCO

o011 224 2550

Mr Delile Nkonyane

oOperations Management Specialist

oFedEx Express South Africa (Pty) ltd

o087 742 8043

o082 379 6927

Ms Melisa Mokoena

oTeam Leader

oCosmopolitan Projects

o011 553 6600

Contact this candidate