Office Administrative Assistant
Resume:
Nicole Brewer Barron
Cullman, AL *****
QUALIFICATIONS & SKILLS
I have had vast experience in office work from secretarial applications to computer technology. I have helped with the implementation of training agents and staff on all aspects of our technology including traveling to various branches for on site training and created training materials to help in the learning process, I have a wide vary of knowledge with QA, Accounting and Accounts Payables, and administrative tasks including month end reporting, Web Stats reporting, and Google Analytics reports. I have worked with people on many levels from sales, to account reconciliation and collections, to being a customer services representative, to being a company trainer. I am proficient with computers and am well versed in the most popular office software applications such as the Microsoft Office, i.e. Excel, Word, Outlook, and Power Point and SharePoint. I am accustomed to dealing with great volumes of paperwork, I follow-up on tasks, and I work well with others. I have a great work ethic, along with organizational skills, and thrive on exceeding expectations. Over 18 years Customer Service experience and Office Administrative service, over 15 years IT/Website experience, and over 10 years accounting experience.
EMPLOYMENT EXPERIENCE
July 2006-Present
Agent Coordinator
RealtySouth, Birmingham, Alabama
Microsoft Office, Word, Excel, Power Point, SharePoint
Office administrative duties
Help Desk Coordinator
Training
Data Entry Analysis
Implementation of all training material
Email/voicemail/website set up and terminations
Month end reports/ recruiting reports/Google Analytic Web Stats and reporting
Accounting set ups/monthly reports/commission levels for agents
Help with the implementation of all projects including Website launch/Email Conversion/Office upgrades
Active Directory Management
Accounts Payable
RealtySouth, Birmingham, Alabama
November 2004 – July 2006
Accounts Payable Specialist
New Account setups
CERTIFICATIONS
Google Analytics Platform Principles
Digital Analytics Fundamentals
References
Kimberly Marshall
Insurance Regional Manager
Birmingham, AL
Sheri Winnett
Executive Administrative Assistant
Moody, Alabama
Pat Smith
Attorney
Orange Beach, AL
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