Management, Program Manager, Project Manager, Operations Manager

Glenn G. Gonzalez ************@*****.***

210-***-**** C 1368 Bordeuax Lane

Citizenship: US New Braunfels, TX 78132

Veterans Preference: 30%

Objective: Highly accomplished and experienced leader in healthcare operations with a track record of superior performance in: project management, advanced instruction, training development, technical writing, performance measurement, quality management, procurement and materiel management, as well as the training, planning, directing, and managing healthcare organizations. Supervised and trained military and civilian personnel in conventional and non-conventional patient care, casualty evacuation procedures, security, WMD/Chemical Biological Radiological Nuclear operations and patient safety in combat and non-combat operations including the Sexual Harrassment/Assault Response and Prevention Program (SHARP). Operated and maintained emergency vehicles to include Mine Resistant Ambush Protected (MRAPs). Superior performance in all facets of training and training oversight including ground evacuation, air evacuation and Warrior Task and Battle Drills (WTBD). Seeking a career with the Federal Government or supporting agencies tasked to support the fighting strength.

Work Experience

Operations Sergeant (G3) 10/12 – 10-15

US Army (AMEDDC&S) S: CSM Gerald Ecker

3630 Stanley Road P: 608-***-****

Fort Sam Houston, TX 78234 40 hrs/w, $71,000/yr

Duties: Served as an Operations Non-Commissioned Officer, G-3/5/7 Operations, General Officer/Division Level for the United States (US) Army Medical Department Center & School, (AMEDDC&S) US Army Health Readiness Center of Excellence

(AHRCoE) Joint Base San Antonio-Fort Sam Houston (JBSA-FSH), Texas; serving over 1500 permanent party personnel and a daily average of 4000 students; responsible for the execution of division level operations reporting directly to the Assistant Chief of Staff to the Commanding General; writing and publishing operation orders, methods of instruction; delegating and tracking all tasks on a daily basis; responsible for planning, coordinating, risk management, and executing installation, division, and major command training missions and ceremonies such as the CSM Jack L. Clark Jr. US Army Best Medic Competition and Best Warrior Competition; quality assurance programs: emergency management/preparedness, organizational inspection, command inspection, equal opportunity and the sexual harassment/assault response prevention program for the US Army Medical Department Activity (MEDDAC), AMEDDC&S/AHRCoE, 32d Medical Brigade; JBSA-FSH installation programs: Casualty Notification and Assistance Officer, Military Funeral Honors, special events, parades, ceremonies, and Fiesta San Antonio activities; Directed the efforts of over 45 military and civilian employees in each 1

event discussed who were engaged in the management, development, planning, risk management, quality assurance, public affairs, writing, distribution, maintenance of materiel and other commodities; the acquisition and maintenance of medical equipment and emergency management/preparedness. Responsible for studying and conducting critical analyses of all aspects of G-3/5/7 operations project improvement such as procurement, production, storage, distribution, maintenance, transportation, utilization, and the execution of over 200 tasks and operations. Implemented logistic plan to facilitate health care delivery to 110,000 local active duty and retired military personnel, their families and veteran beneficiaries. Monitored progress towards meeting the logistic plan and impact of training requirements. Adjusted plans and schedules for all related actions as required by delays or changes to logistics requirements. Evaluated plans for and provision of logistical support for feasibility, efficiency, and economy, and to develop alternatives when required. Applied broad knowledge in a wide variety logistics support services to include, but not limited to the determination of detailed requirements, within available or allocated resources, for funds, manpower, facilities, equipment, supplies, and services. Envisioned, designed and published a plan to catalogue historical artifacts utilizing excess manpower; saving the organization funds on a $1.3 million contract. Published, reviewed over 100 operation orders. Medical Observer/Controller/Trainer 10/10 – 10/12

US Army S: LTC Peter Sicoli

Hohenfels, Germany P: N/A

APO, AE 09244 40 hrs./w, $71,000/yr.

Served as the Medical Platoon Observer/Controller-Trainer with primary responsibilities in combat unit training and readiness oversight as well as the Observer Controller Team Representative for the Sexual Harrassment/Assault Response and Prevention Program

(SHARP). Coached and provided feedback in Decisive Action Training Exercises

(DATE) and Full Spectrum Operations (FSO) for Brigade Medical Operations, Task Force Medical Platoon Leadership, Platoon Sergeants and Aid Station medical operations for High Intensity Conflict (HIC) and Peace Support Operations (PSOs). Provided detailed After Actions Reviews (AARs) for each training mission and inputted into formal Task Force Combat Service Support (CSS) AAR. Developed and provided a data system to monitor MEDPRO’s at a team level which increased team readiness by 10%. Assisted in the development of a detailed training program for the Joint Multinational Readiness Center (JMRC) Close Quarter Battles Course (CQB) which received recognition and praise from the Chief of Staff of the Army. Trained 120 soldiers from seven NATO military forces and non-NATO forces to qualify as CQB instructors throughout Europe. Spent numerous hours teaching leaders from US to allied armies on how to train and integrate local forces. Volunteer to be part of Operation Lions Leap

(OLP) to teach, coach and mentor Iraqi the newly developed Observer Controller Program managed by Special Operations Command. Responsible for millions of dollars’ worth of JMRC CQB equipment and medical supplies without loss during nine rotations. Major duties for Training and Readiness Oversight (TRO): Medical Operations, Medical Treatment and management of both conventional and nonconventional Casualties, Medical Triage, MASCAL’s and Moulage of Casualties. Provided training and evaluated 2

personnel on process of Casualty Chemical Biological Radiological Nuclear decontamination for both ambulatory and non-ambulatory casualties. Trained and evaluated medical personnel on set up of triage and medical management. Provided technical knowledge on casualty process and advises on EMS services. Conducted over 30 real world medical evacuations during FSO training Platoon Sergeant 06/08 – 10/10

US Army S: 1SG Jonas Woodruff

Fort Bragg, NC 28307 P: unknown

40 hrs/w, $70,000/yr

Directed administration, training, professional development and security programs for a health care facility office of 28 officer and enlisted Paratroopers providing full medical services to active duty personnel with a daily patient workload of 50 visits. Results include: Participated in facility surveys and inspections made by authorized government agencies and received commendable ratings. Created automated daily statistical reports that reduced inaccuracies and provided senior management personnel with an important decision-making tool. Led, designed and implemented training programs and initiatives which contributed to a 20% increase in employee productivity and mission readiness. Reviewed customer survey information to prioritize areas of improvement which resulted in shorter wait times for patients requiring medical services. Conducted recruitment and new employee orientation to foster positive attitude toward organizational global objectives to include combat theatre operations in support of Operation Iraqi Freedom 08- 09.

Faculty Director 09/06 – 5/08

US Army S: 1SG Jonas Woodruff

Gruber Rd, Fort Bragg, NC 28307 P: unknown

40 hrs/w, $70,000/yr.

Facilitated the instruction of over 1000 medical personnel per year in advanced medical skills and procedures at the installation medical training center, curriculum focused on 68W sustainment; Tactical Combat Casualty Care (TC3), NREMT Certification/Recertification, Annual Combat Medic Skills Validation Test (ACMS-VT), Basic Life Support (BLS) – (CPR&AED), and Combat Lifesaver Course. Results included: Procuring state of the art training resources which optimized training and saved over 10 instructional hours per week. Updated curriculum and prepared master training plans and calendar. Resolved normal classroom problems and made outside contact for supplemental information and materials. Conducted written and performance skills testing in an Emergency Medical Technician Basic (EMT-B) certification program. Managed the logistical procurement and facility equipment, consistently operating within established budget guidelines; accounting for $6,000,000.00 in computer equipment and state of the art training devices. Communicated between governing boards, medical staff, and department heads by leading and coordinating quarterly briefs. Education

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Masters of Arts-Healthcare Administration, University of the Incarnate Word (10/2015) Bachelor of Science-Healthcare Management, Trident University (06/2013) Senior Leader Course U.S. Army, Fort Sam Houston, TX (06/2010) Sexual Harrassment/Assault Response and Prevention Program (SHARP)(2010) Advanced Leader Course U.S. Army, Fort Sam Houston, TX (09/2005) Warrior Leader Course U.S. Army, Fort Hood, TX (09/1997) Job Related Training

Sexual Harrassment/Assault Response and Prevention Program (SHARP)(2010) CLC 106 Contracting Officer Representative (COR) 201*****-*-***-C53 Supervisor Development 20120308

68W: Health Care Specialist 12/1993

Honors, Awards

See DD 214

Other Information

Lean Six Sigma Green Belt

Master Project Manager (MPM)

MS Excel

MS Outlook

MS Word

MS PowerPoint

Secret Security Clearance (SCI)

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