Store Manager Assistant
Resume:
882-***-**** *****.******@*****.***
Payal Rana
CAREER OBJECTIVE
To obtain a challenging growth oriented position in a progressive company with an opportunity to enhance my knowledge and sharpen my skills, which I can use to meet the goals assigned to me by the organization and to graduate to the top management position through my contributions that would add value to the organization.
PROFESSIONAL EXPERIENCE
COGNIZANT TECHNOLOGY SOLUTIONS, NOIDA November 2018 – September 2019 Team Leader (Project Management)
Worked for full service projects for one of the major clients.
Key responsibilities:
Ensuring customer satisfaction.
Cost estimation & developing the budget.
Resource planning.
Time management.
Organizing & motivating project team(s).
Risk management.
Maintaining excel sheets, Google spreadsheets, smart sheets etc.
Creating/managing all reports, dashboards etc.
Attending weekly as well as daily (if required) calls with client. APTARA, NOIDA September 2016 – November 2018
Project Manager
Worked for full service projects for one of the major clients.
Key responsibilities:
Ensuring customer satisfaction.
Cost estimation & developing the budget.
Resource planning.
Time management.
Organizing & motivating project team(s).
Risk management.
Maintaining excel sheets, Google spreadsheets, smart sheets etc.
Creating/managing all reports, dashboards etc.
Attending weekly as well as daily (if required) calls with client.
Manage multiple client accounts.
BHARTI AIRTEL Pvt. Ltd., CHANDIGARH February 2016 – July 2016 Store Manager
Key responsibilities:
Team Management (Handled team of 6 people).
Organizing marketing events.
Achieving monthly targets.
All store care and maintenance responsibilities.
Team roaster.
Escalation handling.
Creating/managing all reports, dashboards etc.
Attending weekly as well as daily calls with team. CANVERA DIGITAL TECHNILOGIES Pvt., GURGAON June 2013 – February 2016 Acting CSE Lead
Recognised for work through promotions.
Started as a CSE and got promoted to Senior CSE after 1st year.
Got promoted as Acting CSE Lead for Northern Region in next year.
Key responsibilities:
Ensuring customer satisfaction.
Team Management.
Addressed escalations.
Handled key clients.
Time management.
Organizing & motivating project team(s).
Risk management.
Maintaining excel sheets, Google spreadsheets, smart sheets etc.
Creating/managing all reports, dashboards etc.
Attending weekly as well as daily (if required) calls with client. TECH MAHINDRA, CHANDIGARH October 2009 – May 2011 SME
Recognised for work through promotions.
Joined as a CSE.
Promoted to escalation desk after 3 months.
Promoted to technical help desk after 2 months.
Promoted as SME through Internal Job Posting in next 3 months.
Key responsibilities:
Escalations handling,
Trainer assistant.
Time management.
Team handling.
Handling of new batches on the floor.
Auditing.
Inbound/Outbound.
EDUCATION
Graduation: Bachelor of Arts (Political Science).Himachal Pradesh University, Shimla (2013)
Diploma: Specialization in Computer Engineering. Govt. Institute of Polytechnic for women,Solan (2009)
Intermediate (12th): Himachal Pradesh Board of School Education (2006)
Matriculation (10th): Himachal Pradesh Board of School Education (2003) KEY SKILLS
Agile learner.
Self-motivated.
Proactive.
Positive attitude.
A good team player.
Flexible & adaptable.
TRAININGS
One month Training of Red Hat Enterprise Linux and VB.Net from HCL REFERENCES
Mr. Abhishek Agarwal
Team Manager (CSC),
Cognizant Technology Solutions,
Contact: +919*********
Email Address: ************@*****.***
Mr. Nitin Agarwal
(DGM – Educational Publishing Group)
Aptara - Transforming Content into Knowledge
Contact: +919*********
Email Address: *****.*******@**********.***
ADDITIONAL INFORMATION
Father’s Name: Mr. Ranjit Singh Rana
Permanent Address: Village Pragpur, Post Office Pragpur, Dist. Kangra, Himachal Pradesh - 177107
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