EMMA CARTON
PROFESSIONAL SUMMARY
Recent college graduate, completing bachelor’s degree in Marketing with a Hospitality and Tourism Management minor. Offering excellent communication, organization, and analysis skills. Recognized from past experience for ability to work calmly in high pressure environments with strong client relations and brand management skills. EDUCATION
College of Charleston Charleston, SC
President’s List: Spring 2020 GPA: 3.4
Bachelor’s Degree in Marketing
Florence University of the Arts Florence, Italy Study Abroad PROFESSIONAL EXPERIENCE
Brackish Bow Ties Charleston, SC January 2020 - May 2020 Marketing Intern
• Worked with Brand Manager to design campaigns for Spring 2020 Men and Women’s Capsule Collection, resulting in 12% increase in click-through rates
• Modernized web pages and social media presence as part of comprehensive strategies to enhance customer engagement
• Produced market, product and customer data reports using social media metrics to forecast accurate sales and profit projections compared to industry standards
ESPN Events Charleston, SC August 2019 - November 2019 Hospitality and Sales Intern
• Increased overall customer satisfaction by 30% by resolving catering issues and specific guest requests in VIP Hospitality Suite of the Charleston Classic basketball tournament
• Supervised onsite team of six volunteers
Harris Blitzer Sports & Entertainment at The Prudential Center Charleston, SC June 2019 - August 2019 Event Operations Intern
• Worked collaboratively with Event Operations team in coordination with Design, Production, Internal and External Communications departments, learning standard operating procedures of a multi-purpose indoor arena
• Developed and implemented plans and production schedules (security walk throughs, transportation logistics and event timelines), helped managed clients throughout project planning and approval process
• Successfully executed a two-week summer camp as single point of contact
• Production assistant for Live Nation Entertainment Ooh! Events Charleston, SC April 2018 - June 2018 Special Events Intern
• Supported the event staff with onsite set up, activation and tear down for medium and large-scale events while maintaining high customer service standards for present and future client relations Trident Abstract Corporation, LLC Wall, NJ June 2016 - August 2017 Special Events Intern
• Assisted Operations Manager with filing, administrative and miscellaneous office tasks
• Aided Title Production staff with issuance of insurance policies, review of land recordings and surveys and loan settlement department with client matters, while learning the priorities of running a small business CERTIFICATIONS
• Hootsuite Platform, Hootsuite Social Marketing
• Google Ads Display, Google Analytics Individual Qualification
• HubSpot Inbound Marketing, HubSpot Academy Social Media
• Microsoft Office Specialist Excel
***********@*****.***
Spring Lake, NJ 07762 732-***-****
https://www.linkedin.com/in/emma-carton/