Customer Service Assistant
Resume:
Marissa L. Pinon
E-Mail: **************@*****.***
UAE Mobile: +971 – 509617569
Objective: To pursue a challenging career in a reputed organization offering professional,
personal growth where I can enhance my skills, experiences and can contribute
to the growth of the organization.
Work Experiences:
ADNOC Ladies Club Recreation
Al Ruwais, Abu Dhabi
c/o National Corporation for Tourism and Hotels
Abu Dhabi
United Arab Emirates
Receptionist
August 2015 – September 2017
ADNOC Al Yash Guest House Restaurant
Al Ruwais, Abu Dhabi
United Arab Emirates
Waitress
May 14, 2011 – July 2015
Guadalupe Commercial Mall
EDSA, Makati City Philippines
Waitress
October 2009 – 2010
Greenhills Shopping Center
Ortigas Avenue, Greenhills
San Juan, Metro Manila
Philippines
Saleslady
December 2003 - 2004
Macau Restaurant
Panamalayan, Oriental Mindoro
Philippines
Waitress
July 1998 – 1999
Abilities:
Accept supervision
Quick learning
Can work under pressure
Computer literate
Customer service oriented
Attention to details
Stress tolerance
Hobbies:
Surfing net, watching movies,
Listening to music
Outdoor games
References:
Mr. Mouien Saab
Adnoc Guest House Officer
Al Ruwais, Abu Dhabi, UAE
Mrs. Josephine Umal
HR Assistant
National Corporation for Tourism and Hotels
Al Ruwais, Abu Dhabi, UAE
Mr. Antonino Ramos
Photographer
National Corporation for Tourism
and Hotels
Job Description of Receptionist:
Answer telephone, screen and direct calls and relay messages, provide information to callers.
Greet guest entering the premises, direct them to their proper destination.
Deal queries from the guest.
Monitor guest access and maintain security awareness.
Provide general administrative and clerical support.
Prepare documents, receive and sort mail deliveries.
Work with the Supervisor in scheduling appointments, organize conference and meeting room bookings.
Controlling inventory relevant to reception area.
Tidy and maintain the reception area.
Job Description of Waitress:
Provide excellent customer service.
Comply with all the standard operating procedure of health and safety regulation.
Prepare and clean tables for incoming guest.
Deliver the food and beverages in a timely and polite manner.
Familiarity with restaurant menu to provide recommendation.
Cooperate with other server and kitchen staff.
Job Description of Saleslady:
Assist and inform customer about a product being sold
Help customer find right style, size, colour of merchandise.
To sell as much as merchandise as possible.
Cheerfully assist customer, must be able to answer question and concern.
Demonstrate good knowledge of the product for sale.
Complaints must be handled professionally.
Able to record sale and communicate properly.
Must be honest and prompt.
Educational Background:
Nabuslot National High School Graduate March 1996
Inclanay Elementary School Graduate March 1992
Training: Alternative Learning System / Technical
Education and Skills Development Authority
Philippine Red Cross, Basic Life Support, First Aid
October 20-23, 2008
Pinamalayan, Oriental Mindoro, Philippines
First Aid, Housekeeping
August 3-17, 2010
Bansud, Oriental Mindoro, Philippines
Personal Details:
Current Address: ADNOC Housing Ladies Accommodation
Al Ruwais, Abu Dhabi, UAE
Permanent Address: Socorro, Oriental Mindoro, Philippines
Birth Date: April 8, 1979
Birth Place: Socorro, Oriental Mindoro, Philippines
Age: 38
Gender: Female
Status: Married
Weight: 112 lbs.
Height: 5’1
I hereby declare that the above mentioned information are true and correct to the best of my knowledge and belief.
Marissa L. Pinon
Applicant
Contact this candidate