Receptionist

RACHELANNPALMES

MobileNo.:+971*********

Emailadd:***********@*****.***

PassportNo.:P8609752A

OBJECTIVE

Toseekemploymentthatallowsmetogrowprofessionally,whilebeingableto utilizemyskillsforthebettermentoftheorganizationwiththebestuseofmy dedication,determinationandresourcefulness.

SKILLS:

FrontOfficeManagement

Microsoftword/excel

Bookkeeping

Sales&Marketing

Flexibility

Teamwork

CustomersServiceskills

Amadeusreservation

WORKEXPERIENCE

ExudosTravelAgency(Alabang,Philippines)

TravelAgent(July2018-June2019)

Providerelevantinformationtothecustomerscountrydestination

Dealwithoccurringtravelproblems,complaintsorrefunds

Maintainedclientsfiles

AlBateelTravel(Doha,Qatar)

TravelAgent(August2017-June2018)

Dealingwithcustomersqueries

Managehotelbookingsandairlinebookings

Sellingairlinetickets,holidaypackages,visaandinsurance

Promotingandmarketingthebusiness

SofistikeInterior&FurnitureDesignCompany(DohaQatar)

Receptionist/Adminassistant(August2015-June2017)

Answer,screenandtransferinboundphonecall

Scheduleandcoordinatemeetings,appointmentsandtravelarrangement formanagersorsupervisor

Preparedocumentslikequotationandinvoices

Maintainofficesupplyinventories

MillenniumHotelFujairah(U.A.E)

SpaReceptionist(August2013-May2015)

Keptcurrentrecordofspastaffwhereaboutsandavailability

Managegroupbookingsinternallycreatingpricingplansaccordingto clientneed

Greetpersonenteringtheestablishmentdeterminenatureandpurposeof NEWALABANGTECHNICALLEARNINGINSTITUTE(TERTIARY)

2018-2019 BusinessInformationManagement

Two-yearCourse

2014-2015 InformationCommunicationTechnology

Two-yearCourse(Under-graduate)

DIPLOMA/CERTIFICATION

2017-2018 FoundationinTravel&Tourism(IATA)withAmadeus QatarSkillsAcademy,Doha,Qatar

2017-2018 ComputerHardware&troubleshooting

FamilyComputerCentre,DohaQatar

TRAININGS:

AdminassistantOn-the-JobTraining(OJT)200hoursPeugeotAutocirculo AlabangMuntinlupaCity,Philippines

BasicTraining64hoursElementaryFirstAid (EFA),FirePrevention& Firefighting(FPFF)GlobalTrainingSystem-PhilippinesInc.

Basic accounting (Bookkeeping)200 hours New Alabang Technical Learninginstitute,Philippines

Characterrerefenceswillbefurnisheduponrequest

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