Arina Maknojia

*** ******* ***** ****, *********** AB T1X 0N6

Phone: 403-***-**** Email: adfcl1@r.postjobfree.com

Objective

Dedicated and motivated professional with diverse education and background in Business Management. Years of successful experience as a customer service representative, accountant, consulting on multifaceted projects, adhering to specified guidelines and supporting various product development and sales initiatives. Able to build and maintain positive relationships with a wide range of clients, colleagues, and key business partners. Consistently recognized for outstanding contributions and solid reputation for resolving complex issues. Commended for an organization, efficiency, and time management skills. Computer savvy and familiar with many modern systems and solutions.

Areas Of Expertise

Business Management

Administration

Project Management

Customer Focus

Process Improvement

Strategic Planning

Customer Oriented

Records & Reporting

Microsoft Office

Product Development

Organizational Skills

Problem Solving

Decision making

Cold Calling

Accounting

Professional Experience

Fido Jan 2020 – Till now

Sales Associate

Introduce and sale products through open and interactive communication

Achieve all sales targets

Building relationships with customers and help them with excellent service

Handle customer complaints and guide them with appropriate solutions

Multitasking and problem solver

The Source Oct 2019 – Dec 2019

Sales Associate

Ensure high levels of customer satisfaction through excellent sales service

Assess customers needs and provide assistance and information on product features

Welcome customers to the store and answer their queries

Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis

“Go the extra mile” to drive sales

Build relationship with customers

Remain knowledgeable on products offered and discuss available options

Summit Start Aug 2017- Sept 2019

Primary Educator (Supervisor)

Conducting group activities in class

Responsible for the room that each customer receives outstanding services by providing a friendly environment

Maintaining the complete care of students including physical and mental development

Adapt to work in fast paced working condition and come up with innovative ideas

Responsible for completing all other duties as assigned

Kurves Brow Bar Sep 2016 – Apr 2017

Sales Associate/Customer Service Representative

Extraordinary customer service

Responsible for handling clients for threading

Maximize sales growth, accomplish and exceed daily targets through creative selling

Fast, friendly service

Responsibility for all aspects of department organization and cleanliness.

Build permanent relationships with customers by introducing and promoting loyalty

Handling Debit, Credit, and Cash transactions

Oppo Smart Phone Borivali, India May 2013 – April 2015

Sales Associate

Welcome and greet customers as they enter the store

Offer help and provide direct assistance to customers

Provide in-depth product knowledge, including features, benefits, and overall value

Answer customer questions and concerns

Attend to unique and individual shopping needs of each customers

Screen Fact Services Pvt Ltd. Borivali, India Aug 2011 – Apr 2013

Receptionist

Welcome and greet clients and help them

Answer the calls

Make travel arrangements and schedule meetings based on partners itinerates

Deal with complaints and problems

Enter customer data and send correspondence

Maintain records

Education

Master of Commerce 2012 – 2013

University of Mumbai, India

Bachelor’s in Accounting and Finance 2009- 2011

University of Mumbai, India

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