Joseph Frank Paciero
*** ****** ******, *** *, East Rutherford, NJ 07073 734-***-**** ***********@*****.*** EXPERIENCE
MADISON SQUARE GARDEN COMPANY NEW YORK, NY
Account Executive – Membership Sales JUNE 2019 – AUG 2020
● Proactively pursued new business opportunities primarily through outbound phone call activity and face to face meetings.
● Created, completed, and closed new business appointments with clients and businesses.
● Tracked sales processes, captured data, and completed sales transactions through proper use of our database systems, such as CRM, Salesforce, Zoom Info, Linked-In, and more.
● Effectively worked New York Knicks and New York Rangers game nights including but not limited to sales table duties, hosting prospects, and strengthening relationships with clients.
● Generated over $210,000 in 2019-20 Season Subscriptions, Group Sales, and Premium Suites in eight months of selling.
● Managed a book of business of over 50+ accounts, while upgrading, renewing, and upselling throughout the year.
● Promoted from an Inside Sales Representative to an Account Executive in February 2020. UNITED SHORE PROFESSIONAL BASEBALL LEAGUE UTICA, MI Ticket, Group, and Premium Sales Department Intern MAY 2017 – AUG 2017
● Sold season ticket packages, group outings and premium seating areas.
● Coordinated tours of the ballpark with potential clients, returning patrons and ongoing partners and recommended the best option to fulfill their needs with the use of Jimmy John’s Field.
● Created new sales leads for sales team representatives.
● Contributed to 60 sellout games with an average attendance of 3,350 fans per night. CENTRAL MICHIGAN UNIVERSITY MEN’S BASKETBALL PROGRAM MOUNT PLEASANT, MI Men’s Basketball Student Manager SEP 2017 – MAY 2019
● Attended multiple practices and games each week for the men’s basketball team to help ensure equipment was prepared, and assisted coaches with shooting, rebounding, and passing drills.
● Participated in helping prepare scouting reports, film, and recruiting information each week.
● Worked closely with multiple colleagues (Director of Basketball Operations, Head Coach, Assistant Coaches, Graduate Assistants, and other Student Managers) to ensure that all assigned activities and goals were completed within an efficient and effective period of time.
CENTRAL MICHIGAN UNIVERSITY CAMPUS DINING MOUNT PLEASANT, MI Team Member – Java City SEP 2015 – MAY 2017
● Provided excellent customer service to improve guest experience and loyalty.
● Prepared food and beverage products in an effective and efficient manner.
● Stocked storage rooms every week.
Team Leader – Which Wich Superior Sandwiches SEP 2017 – MAY 2019
● Promoted to Team Leader for Fall of 2017.
● Supervised team members to ensure customer satisfaction and proper opening and closing procedures.
● Ensured food safety protocols were met in order to keep facility compliant with State regulations. PACIERO LANDSCAPPING DEARBORN, MI
Part Owner and Landscaper MAY 2007 – MAY 2019
● Cut and maintained lawns, trimmed bushes, and mulched front and backyards.
● Shoveled snow, cleared walkways, driveways, and parking lots.
● Provided excellent customer service and satisfaction which led to referrals each season. EDUCATION
CENTRAL MICHIGAN UNIVERSITY MOUNT PLEASANT, MI
Bachelor of Applied Arts in Sports Management MAY 2019 Minor in Journalism
● Recipient of the CMU Board of Trustees Academic Success Award Scholarship
● GPA: 3.56 - Dean’s List 6/8 Semesters
● Member of the Sport Management Association: Fall 2015 – Spring 2019