Transit Operator

KEVIN BURROWS

** -*** ******* **. ***** Hamilton, ON L8N 2V4

905-***-**** *************@*******.***

PROFILE

Experience in bookkeeping, human resources, marketing, budgeting, inventory and stock control

Microsoft Office User Specialist, basic system troubleshooting, setup and business software applications

Flexible, organized, team player

BZ Driver’s license

EXPERIENCE

Supervisory Skills

Planned, organized, coordinated and administered the activities of the Maintenance Department.

Identified, developed and recommended strategies and policies to maintain the effectiveness of the Maintenance Department.

Implement transportation services, service changes and schedules.

Managed the manpower of the department.

Assist in the preparation of tender specifications and documents for the operation.

Responsible for providing a safe working environment for all employees and responded to any health and safety concerns, received.

Performed workplace inspections, conducted safety information sessions, incident/accident investigations. Provided employee training. Performed employee safety observations and corrected substandard acts or conditions.

Ensured performance and compliance with Sections 25 and 26 of OHSA.

Developed and maintained a successful working relationship with all employees and contractors, suppliers.

Coordinated/maintained parts distribution and control of maintenance area ensuring proper maintenance and safety of the vehicles.

Reviewed work orders for re-occurrences, trends and major mechanical discrepancies

Reviewed daily time cards ran daily reports on performance

Review and coordinated safety inspection schedules and preventative maintenance for all vehicles in the fleet.

Coordinated staff shifts and hours of work to ensure maximum performance and minimize downtime

Administrative Skills

hired, trained. counseled and evaluated staff as required

prepared daily/monthly/quarterly/yearly business reports

formulated policies on employee behavior and business practices

managed and directed over 40 full and part-time staff

planned and administered budgets >$500,000

negotiated contracts and deadlines

Customer Service Skills

interacting with customers - over the phone and in person

helping customers to understand company policies and procedures

facilitated payment as required – cash, debit, credit cards

diffused angry customers using a neutral voice and negotiating skills

Kevin Burrows Page 2

PREVIOUS SUPERVISORY EXPERIENCE

Maintenance Supervisor

Disabled and Aged Regional Transit System (D.A.R.T.S.), Hamilton, ON

Building Manager

Dundas Retirement Place, Hamilton, ON

Burbank Place Apartments Limited, Hamilton, ON

Office Supervisor/Acting Regional Manager

Office Supervisor (Tax Season)

Liberty Tax Services, Hamilton, ON

Field Supervisor, MTO-CVS Project

Earth Tech Canada Inc, Markham, ON

PREVIOUS DRIVING EXPERIENCE

Bus Operator

Disabled and Aged Regional Transit System (D.A.R.T.S.), Hamilton, ON

Delivery Driver

Rotseart Dental Laboratories, Hamilton, ON

School Bus/Charter Driver

Attridge Transportation Services, Hamilton, ON

EDUCATION

Bachelor of Arts Degree, Marketing and Sociology

Brock University, St. Catharines ON

Contact this candidate