Store manager, inventory, reception
Resume:
NADEEM KARETTY
*/*** (A), POOVATH ABDUL KHADER ROAD, FORT KOCHI, PIN:682001, KERALA, INDIA
*************@*****.***
OBJECTIVE To work in an environment that provides greater learning opportunities and helps to hone my skills and knowledge in various areas of the industry, thereby constantly growing and adding value to the organization.
PROFESSIONAL SNAPSHOT • Business graduate with experience in documentation and customer service
• Strong interpersonal and communication skills
• Distinctive time management and organizational skills
• Highly self-motivated and committed to work
• Capable of working effectively in multi-cultural environments
• Able to work under pressure and with minimum supervision.
EDUCATION AND TRAINING • Professional Communication Workshop
Translation and Interpreting Institute, Hamad Bin Khalifa University, Doha, Qatar
December 2014
• Tally ERP 9 Course
LCC Computer Education (Authorized Tally Academy), Kochi, Kerala, India
November – December 2012
• IATA/FIATA Cargo Introductory Course
Speed Wings, Kochi, Kerala, India
Completion: December 2011
• Bachelor of Commerce
Eastern Institute for Integrated Learning in Management University, Sikkim, India
Major: Marketing
Graduation: May 2011.
WORK EXPERIENCE
- Store Manager
INFINITY,DOHA FESTIVAL CITY, QATAR
(JULY, 2017 – CURRENT)
- Supervising the employees, ensuring a high level of professionalism as well as maintaining a good rapport
- Responsible for employee scheduling and all other related personal and confidential issues
- Scheduling and coordinating all clients appointments and services
- Keep salon operating profitably according budgetary guidelines
- Handling all opening and closing procedures including high level cash handling
- Assisted clients with their overall salon requirements
- Establish and execute promotions to increase revenue, close sales and retail products
- Store Manager
TONI & GUY, LULU MALL, COCHIN
(JANUARY, 2015 – APRIL, 2017)
- Source high quality and trending products for salon
- Recruit exceptional professionals to maintain salon standards
- Motivate and coach employees to improve performance
- Keep salon operating profitably according budgetary guidelines
- Increase business by developing innovative marketing programs
- Networks at industry events such as bridal shows to promote business
- Ensure facility operates according to all safety and guidelines
Creatively advertise company with businesses for cross-promotions
- Junior Executive (Customer Relations)
XM Software Solutions, India (Associate company of UAE Exchange)
(May 2, 2013 – July 3, 2014)
- Complete customer handling through telephone and e-mails
- Solve customer queries and needs to achieve customer satisfaction
- Maintain full knowledge of all relevant products and services
- Prepare periodic reports on achievement and activities
- Provide quality customer service on every calls
- Promote team work and call center success
- Documentation and Operation Executive
Cargo Placement & Shipping Agencies, Kerala, India
(September 1, 2011 – March 4, 2012)
- Collecting input from clients
- Handle all document procedures
- Operation of cargo handling and custom clearance procedures
- Resolve issues regarding cargo shortage or damage
- Focus on enhancing customer loyalty
- Maintain updated records of all approved documents
COMPUTER SKILLS • Experienced in use of Windows operating system
• Well versed in Microsoft Office applications (Word, Excel, PowerPoint)
• Proficient in use of internet and social networking tools
• Knowledgeable in TALLY accounting software
• Excellent keyboarding skills in English.
STRENGTHS • Comfortable in dealing with people from diverse cultures
• Experienced in leading groups and teams
• Soft-spoken, pleasant and self-confident
• Able to build effective social relationships
• Fast learner and able to master work with minimum training
• Takes initiative in learning and problem solving.
PERSONAL MINUTIAE Date of Birth : October 17, 1989
Nationality : Indian
Linguistic Abilities : English, Hindi, Tamil, and Malayalam
Mother Tongue : Malayalam
Driving License : Indian driving license.
I affirm that the information in this document is true and correct to the best of my knowledge and belief.
NADEEM KARETTY AHMED
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