CHRISTIANA ONWUEGBUZIE

ADDRESS: AL NADAH DUBAI

MOBILE: +971-*********

EMAIL: adfcbb@r.postjobfree.com

CAREER OBJECTIVE:

An experienced sales representative with driven personality in merchandising, to acquire more knowledge from professionals, to generate strategic ideas for the needs of a challenging and competitive business world. My goal is to provide quality service, advice and solution through the use of specialized knowledge and leadership skills.

I have been described as hardworking and a creative personnel.

Experience:

M.H.ALSHAYA, (DUBAI,U.A.E)

PF CHANG JUMEIRAH BEACH RESOURCE

Assisting in till as cashier and advertising the sale of timeshare in pf chang.

Handling clients queries for better satisfaction

Attending to guest for food presentation and handling of cash for proper recording

As a cashier, interacting with customer from different nationalities and making sure there expectation is met.

Making sure our esteem customers are satisfied and contributing to the growth of sales in pf chang

Making a suggestive menu and attending to the guest to make sure they have a memorable experience and wanting to visit again

CUSTOMER SERVICE REPRESENTATIVE AGENT AND DISPATCHER (CALL CENTRE) M.H.ALSHAYA

Responded promptly and answered to resolved customer inquiries and complaints.

Investigate and resolved service issues or product problems.

Managed customers ‘data base accounts, performed customer verification and processed applications, orders and requests.

Worked with administrations and forward requests for unresolved issues to the designated resource by communicating and coordinating with internal departments.

Keep records of customer interactions and actions taken, including–comments, inquiries and complaints through customer order managements system technology

Supplies customers with adequate response and information and followed up on customer orders through rout planners

Work as team player with the delivery team to make sure the orders get to the final destination on time in other to meet customers expectation

ADDITIONAL SKILLS ACCHIEVED

SALES REPRESENTATIVES SILVERBIRD 2010 -2015

Assisting in marketing and advertising the sales of new movies

Booking appointments for sales representatives to visit potential customers

Connecting with travelers for booking of ticketand contributing to the growth of sales in cinemas.

Developing and maintaining relationship with existing customers in person and via telephone in other to keep and maintain patronage in the nearest future

Work as an individual and as part of a team to meet individual target as provided by the company through company operating procedure

Ability to meet travelers across the world and making sure I engage with their right information as provided in other to input the correct documentation and provide them with direct information to enjoy their visit

SALES REP, PARK AND SHOP 2008-2010

Participating in running of the shop by processing deliveries and stock transfer in an efficient manner in line with company procedures

Follow cashing up procedures.

Assist in changing displays of stock and applying company procedures by use of security measures and to be vigilance to avoid stock loss

Work as an individual and as part of a team who fully follows all operating procedures and ensuring the brand is represented as the required standard

Delivered excellent customer service in other to maximize potential sales

EDUCATION:

Diploma : personnel management - Senior School Certificate.

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