CHRISTIANA ONWUEGBUZIE
ADDRESS: AL NADAH DUBAI
MOBILE: +971-*********
EMAIL: ********************@*****.***
CAREER OBJECTIVE:
An experienced sales representative with driven personality in merchandising, to acquire more knowledge from professionals, to generate strategic ideas for the needs of a challenging and competitive business world. My goal is to provide quality service, advice and solution through the use of specialized knowledge and leadership skills.
I have been described as hardworking and a creative personnel.
Experience:
M.H.ALSHAYA, (DUBAI,U.A.E)
PF CHANG JUMEIRAH BEACH RESOURCE
Assisting in till as cashier and advertising the sale of timeshare in pf chang.
Handling clients queries for better satisfaction
Attending to guest for food presentation and handling of cash for proper recording
As a cashier, interacting with customer from different nationalities and making sure there expectation is met.
Making sure our esteem customers are satisfied and contributing to the growth of sales in pf chang
Making a suggestive menu and attending to the guest to make sure they have a memorable experience and wanting to visit again
CUSTOMER SERVICE REPRESENTATIVE AGENT AND DISPATCHER (CALL CENTRE) M.H.ALSHAYA
Responded promptly and answered to resolved customer inquiries and complaints.
Investigate and resolved service issues or product problems.
Managed customers ‘data base accounts, performed customer verification and processed applications, orders and requests.
Worked with administrations and forward requests for unresolved issues to the designated resource by communicating and coordinating with internal departments.
Keep records of customer interactions and actions taken, including–comments, inquiries and complaints through customer order managements system technology
Supplies customers with adequate response and information and followed up on customer orders through rout planners
Work as team player with the delivery team to make sure the orders get to the final destination on time in other to meet customers expectation
ADDITIONAL SKILLS ACCHIEVED
SALES REPRESENTATIVES SILVERBIRD 2010 -2015
Assisting in marketing and advertising the sales of new movies
Booking appointments for sales representatives to visit potential customers
Connecting with travelers for booking of ticketand contributing to the growth of sales in cinemas.
Developing and maintaining relationship with existing customers in person and via telephone in other to keep and maintain patronage in the nearest future
Work as an individual and as part of a team to meet individual target as provided by the company through company operating procedure
Ability to meet travelers across the world and making sure I engage with their right information as provided in other to input the correct documentation and provide them with direct information to enjoy their visit
SALES REP, PARK AND SHOP 2008-2010
Participating in running of the shop by processing deliveries and stock transfer in an efficient manner in line with company procedures
Follow cashing up procedures.
Assist in changing displays of stock and applying company procedures by use of security measures and to be vigilance to avoid stock loss
Work as an individual and as part of a team who fully follows all operating procedures and ensuring the brand is represented as the required standard
Delivered excellent customer service in other to maximize potential sales
EDUCATION:
Diploma : personnel management - Senior School Certificate.