Nurse manager
Resume:
Rima Naffah
Address : Zouk Khrab, Dbayeh Metn-Lebanon
Mobile Number: +961********
Date of Birth: 10, September 1970
Nationality: Lebanese Canadian
E-mail Address: ********@*******.***
Professional Summary
A dedicated, versatile, patient-centered Registered Nurse who has 24 years’ experience of working as a registered Nurse in Neonatal critical care area level IV, 3 years’ experience as a clinical resource nurse and over 7 years’ experience of managing Quality and Patient Safety in fast-paced hospital environments. With a record of Performance Measurement and Improvement, Facility Accreditation Procedures, Patient Safety, and Risk Management, adeptly contributes to strategic planning and policy development. In addition, knowing the international standards of health care institutions.
My clinical background includes the neonatal, perinatal, mother-baby, pediatric inpatient, and outpatient critical care settings. Leadership background includes administrative strategic planning, program and project management, interdisciplinary collaboration, shared governance, professional development, quality and risk management, research and evidence-based modeling, acuity and workload measurements, performance improvement, theory-based and
Evidence-based best practices, education design, and effectiveness measurements, family-centered care, according to Joint Commission and Magnet standards. Working as a skilled member of a nursing team by providing care to neonates and their families through assessment, continuation or alteration of treatment and evaluation of care.
Team Leader Skills and Qualifications
1.Team Leadership Experience
2.Product Knowledge and Industry Experience
3.Leadership Skills
4.Strong Oral and Written Communication Skills
5.Motivational Skills
6.Results-Oriented
7.Employee Training Experience
8.Interviewing Skills, Sales Skills
9.Self-Motivation
10.Strong Relationship Building
11.Customer Service Skills
Career Highlights
Acting as a role model for the newly qualified nurses.
Reporting and investigating any untoward incidents.
Participating in the clinical education of student nurses.
Very accurate reporting and medical treatment procedures.
Very strict, instructive and record the values accurately in medical treatment.
Excellent communicational and interpersonal skills.
Strong ability to deal with the patient's queries and problems.
Deep knowledge of the congenital cardiac abnormalities and Very Low Birth Weight
Deep knowledge and skills with experience with Bubble CPAP mainly with VLBW babies
Ability to work with babies on HFV, Oscillators with Nitric Oxide and Jet ventilators.
Conducted patient assessments and obtained health and medical history.
Performed physical examination based on age and history
Responsible for the working in the night shift and on-call nurse when required.
Monitored MAP and BP, drawing arterial blood gases and care of the arterial lines.
Care of patients with peritoneal dialysis, and post surgeries.
Interpreting clinical results and initiating investigations.
Able to assess a neonate’s physical, psychological and social problems.
Deep Knowledge in Research and Data
Very Active as RN in resuscitation team and as a NICU nurse resources and education
Champion Team of Kangaroo and developmental care
Total body Cooling and HIE
Work History
Feb 2019 till present:
Dec 2016 – 28
September 2018:
Bellevue Medical Center, Lebanon.
Address: El Mansourieh, Kanater Zbayda
Mount Lebanon.
Phone: +961*******,
Nurse Manager – ICU/CCU
Montreal Children Hospital, Canada
Glen Address:
1001 Décarie Boulevard
Montreal, Quebec H4A 3J1
Canada
Phone: +1-514-***-**** Ext: 31591
NURSE TEAM Leader
Resuscitation Team member
Serves as a professional role model, teacher and resource person.
Demonstrates respect, compassion and cultural sensitivity to patients/families and other hospital employees.
Advocates for excellence in patient care.
Participate actively in unit, nursing and/or hospital committees and work groups.
Assumes responsibility for own decisions and actions.
Demonstrates initiative in the performance of duties.
Assesses learning needs of staff and develops learning plans in conjunction with the nurse manager.
Oversees employee orientation in conjunction with preceptor and nurse manager.
Participate in teaching and mentorship of student and graduate nurses.
Maintains documentation related to staff developmental needs and action plans.
Assumes responsibility for own professional growth.
Participates in teaching and mentorship of student and graduate nurses.
April 04, 2016 till September 08,2016:
Centre for Innovative Medicine, McGill University Health Centre
Clinical Research Nurse Coordinator-Pediatric site
Address:
McGill University Health Centre - Centre for Innovative Medicine, Glen Site.
1001Decarie Blvd, Montréal, Québec, H4A 3J1
Phone: +1-514-***-****
Coordinated Clinical Research which included screening, recruitment and retention of eligible study participants while ensuring compliance with HIPAA, IATA, and FDA regulations.
Responsible for implementing SOPs and improved performance outcome with by 40% in last year
Collecting and reviewing clinical data, assisting investigators, screening subjects, and providing support during procedures.
Essential qualifications include scientific terminology knowledge, excellent communication skills, observation spirit, analytical skills, and infection control expertise.
Collaborating with different scientific investigators and different centers in Canada and USA.
Budget planning and evaluations, with responsibility for fiscal viability.
Supervised clinical staff, including Physicians and nurses, in protocol changes and adherence
Organized site to promote efficiency and cost effectiveness
Ensured that all research project conformed to applicable standards.
Compiled reports and worked to update data collection procedures.
Trained in-house support staff for clinical research projects.
Screened and recruited subjects for various clinical tests
Provided patients with follow-up instructions after testing was completed.
Prepared evaluations of research subjects and tracked follow-up results
Ensured that all project-related data was accurately recorded.
(NICU Royal Victoria was merged with NICU Montreal Children Hospital in April 2015)
April 2015 till March 27, 2016:
Montreal Children Hospital
Registered Nurse in NICU+Team Leader+Resucitation Team Member Preceptor
Glen Address:
1001 Decarie Boulevard
Montreal, Quebec H4A 3J1
Canada
Phone: +1-514-***-**** Ext: 31591
Same skills as in my current work.
March 2013 till April 2015:
The Royal Victoria Hospital, McGill Health center
Registered Nurse in NICU+Preceptor+In charge
Address:
The Royal Victoria Hospital
687 Pine Avenue West
Montreal, Quebec H3A1A1
Phone: +1-514-***-****)
Handle tasks of providing assessment, treatment and evaluation of neonatal in collaboration with the Neonatologists
Responsible for attending high risk deliveries, and resuscitate and stabilize patients
Determine requirement and perform core specialized diagnostic, therapeutic and other procedures
Responsible for assessing, supervising and managing the progress of patients and monitor equipment like incubators and ventilators
Develop, implement and evaluate multidisciplinary therapeutic plans of care
Handle tasks of providing direction to Nurse on transport
Provide consultation service to Newborn and Parental areas
Outstanding decision- making and leadership skills to assign patients according their acuity level and nurse’s capacity and clinical training.
Possess excellent analytical, logical and ability to respond quickly in emergency situations
Collected data on patient health care outcomes and evaluated it.
Assessed and evaluated risks.
Identified when care plans should be changed and made corrections accordingly.
Evaluated healthcare delivery systems and provided solutions for problematic areas.
Teamed with physicians’ nurse practitioner’s pharmacists and social workers to design best approaches.
February 2007 till January 2013:(Magnet Hospital)
King Faisal Specialist Hospital and Research Centre, Takhassussi Street, Riyadh, Kingdom of Saudi Arabia.
NICU Registered Nurse +Labor and Delivery Room attendance +In Charge in the NICU,
Resource Nurse, Preceptor and PICC line Nurse.
Address:
King Faisal Specialist Hospital and Research Centre.
MBC 01, PO Box 3354,
Riyadh 11211- Kingdom of Saudi Arabia, C/O Neonatal Intensive Care Unit.
Phone: 009**********
February 2005 to 2007:
Clemenceau Medical Centre affiliated with John Hopkins International. Beirut, Lebanon.
Senior Registered Nurse in the NICU.
Address: Clemenceau - Roma Street
Beirut-Lebanon - P.O. Box 11-6777
Contact: CMC Hospital
Telephone: +961-*-****** / 1
Fax: +961-*-******
15th June 2004 to 31th January 2005:
Sacre Coeur Hospital, Hazmieh, Brazilia, Baabda –Lebanon.
Registered Nurse in the CSU and Kidney Transplant.
3rd October 2003 to 30th June 2004:
The Middle East Institute of health, Bsalim -Jal el dib.
Active Head Nurse + Registered Nurse of ICU.
24th December 2002 to 2nd November 2003:
Al Hayat Hospital, Shyah –Lebanon.
Registered Nurse +Active Head Nurse (Medical –Surgical +Chemotherapy Unit).
1st February 2001 to October 2002:
Kingdom Hospital, Riyadh-Saudi Arabia.
Takkassosi street, Al Rabie Quarter, P.O. Box: 84400, Riyadh, 11671
Saudi Arabia
Tel: (01) 275 1111
Fax: (01) 275 0234
Registered Nurse in the NICU+Team Leader
1999 to January 2001: :(Magnet Hospital)
American University Hospital-Beirut, Lebanon.
Registered Nurse in the NICU.
August 1994 to 1999:
Notre Dame De Liban, Jounieh-Lebanon.
Registered Nurse + Team Leader in ICU-CCU.
Education and Qualifications
Master in Nursing Sciences -Nurse Education 2016
University of Phoenix, Faculty of Nursing
1625 West Fountainhead Parkway Tempe, AZ 85282, USA
Accredited by The American Association of Colleges of Nursing Commission on Collegiate Nursing Education AACN-CCNE
Bachelor in Nursing Sciences 2009
University of Phoenix, Faculty of Nursing
1625 West Fountainhead Parkway Tempe, AZ 85282, USA
Accredited by The American Association of Colleges of Nursing Commission on Collegiate Nursing Education AACN-CCNE
Higher Nursing Diploma (TS Nursing,3 years) 1994
Institut Des Sciences Paramedicales, Jounieh /Lebanon
School of Nursing.
Av. General Fouad Chehab, B.P.:7-Jounieh, Lebanon
Professional Development
2018: Canadian Neonatal Nursing Certification (CNA)
2018: BLS Renewal
2017: NRP Renewal
2017: Neonatal Mock Codes Scenarios Workshop
2017: Neonatal Surgeries
2016: SOP’s Certification (Standard Operating Procedures) from McGill Research Centre- Centre for Innovative Medicine.
2016: Thesis practicum preparation (Environmental Humidity with very Low birth weight and nursing practice).
2016: GCP’s Certification (Good Clinical Practices) from McGill Research Centre- Centre for Innovative Medicine.
2015: NRP Renewal
2015: Neonatal Surgical Problems Conference
2015: Leadership workshop Certification from McGill University Health Centre (Leadership & the Role of the Charge Nurse)
2014:4th McGill Neonatal Conference (Neonatal Cardio Respiratory Problems).
2014: Nursing Research and Evidence-Based Practice Course taken in McGill.
2014: Literature Review (Neonatal osteogenesis Imperfecta).
2013: NRP (Canadian)
2013: Basic Breastfeeding Training “Pathway Toward a Baby Friendly Community “
2013: Training in Prevention of Shaken Baby Syndrome + Certification
2012: Neonatal Symposium in Abu Dhabi
2012: Attestation of Participation “S’adapter Au Monde Du Travail Quebecois” Vivre ensemble au Quebec (CITim)
2011: BLS+NRP renewal certification
2011-2012: Magnet Champion member
2010: PICC Line workshop attendance in Neonates. (April)
2010: Chair of Neonatal Feeding committee
2010: Customer Care Workshop “Who Cares?”
2010: Excellence Performance workshop
2010: PICC Line Insertion Certification
2009: Metabolic Neonatal Diseases Workshop and course +Wound care &Stoma Care Management.
2008: Newborn Physical Assessment
2008: Neonatal Pain Assessment
2006: Nursing update trainer (Diabetic Educator) and trainee.
2006: Nursing and Customer service excellence certification.
2005: Continuing Medical Education Certificate (14.7 hours) of The Centennial Nursing Conference, 100 years of
Nursing Education at The American University of Beirut, Pioneering Achievements Global Vision.
Provided by Villanova University College of Nursing and accredited by The American Nurses.
2005: Certificate of Diabetic education awareness for educators, Beirut, Life Scan.
Professional License Registrations
Order of Nurses of Quebec(Canada)
College of Nurses of Ontario(Canada)
Saudi Commission for Health Specialties
Lebanese Ministry of Public Health (Medical Occupations)
Professional Organizations Memberships
1.American Nurses Association (ANA)
2.Canadian Nurses Association (CAN)
3.Canadian Association of Neonatal Nurses (CANN)
4.National League for Nursing (NLN)
SEMINARS & AWARDS
2001: Award Certificate of training after successfully completing the cognitive and performance assessments for Neonatal Resuscitation.
2001: Prize Award and Certificate of Achievement as excellent Neonatal Nurses.
2012: Certificate of Appreciation “In recognition of your valuable contribution “as an NICU Nurse.
2012: Daisy Award Nomination
Key Competencies and Core Strengths
Facility Accreditation Procedures
Patient Safety Management
Performance Measurement & Improvement
Risk Management
Teamwork / Collaboration
Analytical Thinking
Creativity / Innovation
Mentoring
Communication
Health Care Quality Management
Policy Development
Training / Instructing
Strategic Planning
Problem Solving
Flexibility / Adaptability
Public Speaking
Professional Ethics / Integrity
Leadership
Additional Details
IT Proficiency:
Skype ID:
auboutdesnerfs
Microsoft Office Suite, Oracle Billing system, Cerner Patient Management, Power Chart, Lotus notes, Windows, Excel, and Internet web search Familiar in Windows, Excel, Word, and Internet search tools
References are available on request
Sharon Taylor –Ducharme:
Nurse Manager NICU at Montreal Children Hospital,
McGill University Health center
Address:
1001 Decarie Boulevard
Montreal, Quebec H4A 3J1
Phone: 514-***-**** Ext: 23763
Email: ******.******-********@****.******.**
Mrs. Lynn Lauzon:
(Previous) Head Nurse of NICU at The Royal Victoria Hospital and Montreal Children Hospital,
McGill Health center
Address:
1001 Decarie Boulevard
Montreal, Quebec H4A 3J1
Phone: 514-***-**** Ext: 31591
Email: ****.******@****.******.**
****.******@*******.***
Mrs. Chantal Dessureault:
Supervisor at Centre for Innovative Medicine, McGill University Health Centre
Clinical Research Coordinator-Pediatric site
Address:
McGill University Health Centre - Centre for Innovative Medicine, Glen Site.
1001Decarie Blvd, Montréal, Québec, H4A 3J1
Phone: +1-514-***-****,514-***-****
*******.***********@****.******.**
Dr Guillerme Sant’Anna:
McGill Health center
Address:
1001 Decarie Boulevard
Montreal, Quebec H4A 3J1
Phone: 514-***-**** Ext 23489
Email: *********.********@******.**
Dr Shalish Wissam:
McGill Health center
Address:
1001 Decarie Boulevard
Montreal, Quebec H4A 3J1
Phone: 514-***-**** Ext 22341
Email: ******.*******@****.******.**
Mrs. Caroline Bedikian:
Previous Head Nurse of NICU at King Faisal Specialist Hospital and Research Centre,
Riyadh-Kingdom of Saudi Arabia.
Address:
King Faisal Specialist Hospital and Research Centre.
MBC 01, PO Box 3354,
Riyadh 11211-Kingdom of Saudi Arabia, C/O Neonatal Intensive Care Unit.
Phone:009**********, ext.: 324**-*****
Recent Address:
1672, Rue McNamara Apt 144,1st Floor
Chomedey, Laval.
PQ H7S2J9, Quebec, Canada
Phone:001 450-***-****
Mobile:001**********
Email: ********@*******.***
Dr Fahad Al-Hazzani:
Head Department of NICU and Neonatologist at King Faisal Specialist Hospital and Research centre, Riyadh-Kingdom of Saudi Arabia.
Address:
King Faisal Specialist Hospital and Research Centre.
PO Box 3354, MBC-58,
Riyadh 11211-Kingdom of Saudi Arabia, Department of Pediatrics
Phone:009**********
Fax:009**********
Email: ********@******.***.**
Dr Saleh Olayan:
President of Saudi Neonatology Board and Senior Neonatologist at King Faisal Specialist
Hospital and Research center, Riyadh-Kingdom of Saudi Arabia.
Associate Professor, AlFaisal University Riyadh, KSA
Address:
King Faisal Specialist Hospital and Research Centre.
PO Box 3354, MBC-58,
Riyadh 11211-Kingdom of Saudi Arabia, Department of Pediatrics
Phone:009********** ext.23699
Fax:009**********
Email: *******@******.***.**
Mrs. Margaret Campbell:
Nursing Director of Clemenceau Medical Centre affiliated with John
Hopkins International. Beirut, Lebanon
Address:
Clemenceau –Roma Street
PO Box: 11-6777 Beirut, Lebanon
Phone: 009*********, Ext: 1030.
Miss Maria Sekelian:
Team Leader of NICU at Clemenceau Medical Centre affiliated with
John Hopkins International, Beirut, Lebanon
Address:
Clemenceau –Roma Street
PO Box:11-6777 Beirut, Lebanon
Phone: 009*********, Ext: 1440.
Email:*********@*****.***
Sister Simone Abi Dib:
Hospital Director of Sacre Coeur Hospital.
Address:
Hazmieh, Brazilia -Baabda –Lebanon.
Phone: 009*********.
Miss Marie-Therese Mezher: Supervisor of ICU at the Middle East Institute of Health, Bsalim
-Jal el dib-Lebanon.
Phone: 009*********.
Email:********@*******.***
Miss Gracy Souaiby:
Nursing Director of Al Hayat Hospital, Shyah –Lebanon.
Phone: 009*********.
Mrs. Daniela Vavrusova
Director Of Nursing at Kingdom Hospital, Riyadh-Saudi Arabia
Address:
PO Box 84400 Riyadh 11565 Kingdom of Saudi Arabia
Phone:009********* ext. 2233
Miss Elizabeth Docherty:
Team Leader of NICU at Kingdom Hospital, Riyadh-Saudi Arabia.
Address:
PO Box 84400 Riyadh 11565 Kingdom of Saudi Arabia
Phone: 009661275111Ext: 2057, 2058.
Dr Gladys Moro:
Nursing Director, American University of Beirut, Lebanon.
Magnet consultant
Address:
American University of Beirut Medical Center
PO Box: 11-0236
Riad El Solh, Beirut 1107 2020
Beirut - Lebanon
Cairo Street, Hamra, Beirut, Lebanon
Telephone: 009**-*-******
Dr Fawzi Adaimy:
Hospital Director of Notre Dame De Liban, Jounieh-Lebanon, OBS-GYN.
Phone: 009*********.
Dr William Ashkar:
Chief Department of CCU at Notre Dame de Liban Hospital, Lebanon,
Cardiologist.
Phone: 009*********.
Contact this candidate