Front Office Customer Service
Resume:
ESLAM ABOUELELA GOUDA
Address: Sheikh Zayed Road, Dubai, UAE
E-Mail Address: adfc97@r.postjobfree.com Contact Number: +971-**-***-****
CAREER OBJCTIVE
With a background of 3 years of hospitality experience with PALAZZO VERSACE DUBAI HOTEL AND EMAAR HOSPITALITY in food & beverage department I’m looking forward to build a career in a company that provide continuous learning and opportunity to maximize my knowledge and enhance my potentials by working with creative people in a positive work environment to achieve my targets and improve my skills in a dynamic workplace and use my abilities in the best possible way for achieving the company’s goals .
WORK EXPERIENCES
Company: Address:
Palazzo Versace Hotel Al jadaf, Dubai
Date: Feb 2018 - Dec 2018
Position: Waiter (Fine Dining Restaurant)
Duties & Responsibilities:
•Maintain cleanliness of the partition.
•Good reception and welcoming guests.
•Permanent review of table and seat fittings.
•Deliver a menu and drinks to guests in an excellent style.
•Communicate with my colleagues in a cooperative way to work.
Company: Address:
Oregano Restaurant Sheikh Zayed Road, Dubai
Date: April 2017– Jan 2018
Position: Waiter
Duties & Responsibilities:
•Maintain cleanliness of the partition.
•Good reception and welcoming guests.
•Permanent review of table and seat fittings.
•Deliver a menu and drinks to guests in an excellent style.
•Communicate with my colleagues in a cooperative way to work.
Company: Emaar hospitality.
Address: JLT, Dubai.
Date: April 2019 – Oct 2019
Position: Front Office Agent.
Duties & Responsibilities
•Handled check in and check out.
•Performed job functions with attention to detail, speed and accuracy.
•Designed and implemented guest's room. Accommodations according to their interest.
•Trained and Motivated all new staff.
Company: Mandarin Oriental Jumeirah Dubai
Address: Jumeirah 1, Dubai
Date: Nov 2019 – Now
Position: Server in Tasca (Portuguese fine dining restauran)
Duties & Responsibilities
•Maintain cleanliness of the partition.
•Good reception and welcoming guests.
•Permanent review of table and seat fittings.
•Deliver a menu and drinks to guests in an excellent style.
•Communicate with my colleagues in a cooperative way to work
QUALIFICATION
Language
Institute of Silesian Don Bosco
Cairo, Egypt 2013-2016
Arabic (Mother tongue)
Italian (Perfect) English (Perfect)
Computer literate (Microsoft Office: Word, Power Point, and Excel) Ability to multi-task and achieve goals
Self-directed and able to work independently or within a team environment Ability to blend in a multi-cultural environment
Delivers high level of customer service
Very resourceful and insightful, adapts quickly to work environment Good interpersonal & communications skills
•CROSS : Training to infront office.
PERSONAL DETAILS
Age: 22 years old Height: 170 cm
Birth Date: Jan 25, 1998
Birth Place: Nasr City, Cairo, Egypt Citizenship: Egyptian
Weight: 150 lbs. Civil Status: Single
Visa: Employment Visa
I hereby agree that all the statements written are true and correct with the best of my knowledge.
ESLAM ABOUELELA GOUDA
Applicant
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