Staff Assistant
Resume:
Eldridge Deon Williams 901-***-**** ******************@*****.***
Core Qualifications
Leadership: Experience Team Leader Ability to initiate / manage cross-functional teams
o MDOT Certified
Critical Thinking Ability Planning and Organizational Skills
o Result Oriented Conflict Resolution
o Excellent Communication Skills Adaptability: Efficient under pressure
Experience Summary
Student June, 2020 – July, 2020
Swift Driving Academy
oStudent Driver
General Manager February, 2017 – May, 2020
MCI (Century Management Inc.) McDonalds
o Supervise and develop a staff of between 25-60 crew persons and various managers, generating, communicating and striving towards targets for daily operations.
o Drive for results to satisfy our target audience and customer base while striving to attract new Business.
o Effectively develop and coach staff and their overall performance.
This includes recognizing associates daily for small and large achievements.
o Staff and manage the Store to insure flow through and operational targets
are met daily.
o Generate Monthly and weekly schedules according to projected Sales and Labor Budget.
o Oversee day to day operations, monitor and maintain all components of P&L to ensure profitable business.
ProgramDirector April, 2015 – Dec, 2016
Safe Harbor of Memphis, Memphis, TN
o Plan the delivery of the overall program and its activities in accordance with the mission
and the goals of the organization
o Develop new initiatives to support the strategic direction of the organization
o Develop and implement long-term goals and objectives to achieve the successful outcome of the program
o Develop an annual budget and operating plan to support the program
o Develop a program evaluation framework to assess the strengths of the program
and to identify areas for improvement
o Develop funding proposals for the program to ensure the continuous delivery of services
o Organize the program
o Ensure that program activities operate within the policies and procedures of the organization
o Ensure that program activities comply with all relevant legislation and professional standards
o Develop forms and records to document program activities
o Oversee the collection and maintenance of records on the clients of the program for statistical purposes
according to the confidentiality/privacy policy of the organization
o Staff the program
o In consultation with the Executive Director, recruit, interview and select well-qualified program staff
o Implement the human resources policies, procedures and practices of the organization
o Ensure that personnel files for the program are properly maintained and kept confidential
o Establish and implement a performance management process for all program staff
o Engage volunteers for appropriate program activities using established volunteer management program
Assistant Director / Reliable (Back to work) Coordinator March, 2013 – April, 2015
Safe Harbor of Memphis, Memphis, TN
o Assist Director in day to day operations
o Manage a staff of 80 to 100 personnel
o Facilitate various recovery classes
o Report directly to and assist Director
o Maintained all staffing operations
o Obtained, filled and maintained daily staffing request
o Uphold accurate system for tracking staff over a variety of shifts
o Coordinate staff to meet the organization’s requirements
o Monitor overtime accumulation and attendance of employees
o Conduct interviews and orientations
o Conduct competency checks on new and existing employees
o Verify payroll accuracy
Program Director April, 2011 – March, 2013
Lincoln Service Group / The Work Ethic, Memphis, TN
o Improve operations systems, processes and policies in the support of organizations mission
specifically, support better management, business reporting, information flow management,
business process and organizational planning.
o Manage and increase the effectiveness and efficiency of Support Services (HR, IT and Finance),
through improvements to each function as well as coordination and communication between
support and business functions
o Play a significant role in the long-term planning, including an initiative geared toward operational
excellence.
Shipping Supervisor / Lift-Truck Coordinator October, 2009 – December, 2010
Flextronics / Aero-Mark, Memphis TN
o supervised a staff of between 15 -30 associates to ship freight to all stores to meet delivery
schedules and business commitments.
o Drive for results and maintain our standing as the number one shipping department in Kodak and
Cannon Division throughout company.
o Effectively develop and coach staff to improve cartons per hour and overall performance.
This includes recognizing associates daily for small and large achievements.
o Staff and manage the DC's sortation area to insure flow through and operational targets
are met daily.
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