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Virtual Assistant / Customer Service Rep Rockstar

Location:
Baltimore, MD
Posted:
August 16, 2020

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Resume:

Professional Summary

I am a dependable, organized, and polished

virtual assistant experienced with exceptional

and creative problem solving skills resulting in

improved efficiency, effectively

communicating with all levels within an

organization including customers, and

growing a client's network through focused

business development efforts, especially with

the use of social media.

Kim Bejeck

443-***-**** adfc7i@r.postjobfree.com Silver Spring, Maryland Key Competencies

Accomplishments

Increased client's LinkedIn connections

by 30% by performing targeted outreach

Event planning success for party

including 200 guests

Saved client $1500 by negotiating with

vendors

Proven track record of successful

collection efforts for property

management client

Complete overhaul of client's data and

paperwork creating a more efficient

workflow

Skills

Virtual administrative assistance

Social media: LinkedIn, Facebook,

Twitter, Pinterest

Scheduling/calendar maintenance

Content writing

Customer service

Research

Project management

Bookkeeping

Event and meeting planning

Microsoft Office: Word, Excel, PowerPoint

Career Background

Freelance Virtual Assistant

2018-present

Collaborate with clients performing

various tasks including networking

outreach, creating/editing spreadsheets,

responding to/drafting emails, domestic

and international travel arrangements,

expense reconciliation, client billing,

creating/ maintaining databases, and

copyediting

Senior Administrative Assistant

Deloitte Services, LP 2015-2018

Supported head of International Tax

practice group and multiple partners

Tracked legislative matters pertinent to

international tax

Coordinated video conferences including

overseas offices and multiple time zones

Scheduled complex candidate interviews

and conducted preliminary phone

interviews

Liaison between team members and head

of international group including on-

boarding of new consultants

Senior Legal Secretary IV

Arnold & Porter, LLP 2003-2014

Processed invoices for vendors and

consultants and provided monthly

updates to responsible partners regarding

client financials

Provided status reports to attorneys

regarding highly confidential and

sensitive client matters

Scheduled depositions



Contact this candidate