Quality Manager

Experience

Moustafa

Yousef

*Quality Assurance section head with a keen eye for detail when it

comes to developing managing and performing various quality assurance activities.

* work in a dynamic & corporate environment, which will enable me to apply my expertise and problem-solving skills.

Languages

English

Advanced

Skills

•Data collection, management

and analysis

•Customer service orientation

•Decision-making

Contact Information

Email

Address

Phone

002-01027279187

2 elfatah dwaran souq el gomla

*****************@*****.***

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Microbiologist

• Implementing work on the basis of HACCP plan

system in the factory.

• Carey out Microbiological analysis of the finished product and through the process .

• Carey out Microbiological analysis to the source of water in the company.

• Carry out labors swab test and also production lines swab analysis.

• Work involves cleaning, washing, and Sanitation of Water Tanks.

• Ensure standard products Safety and Hygiene.

Aqua stone company

for natural water

6 of october

July-2008

March-2009

Quality specialist

1) Implementation of Quality tour checklist to measure facilities performance.

2) Responsible for daily service reports that explain the performance of the facilities to the airports manager. 3) Daily recording the remarks of non-conformity and follow up the previousone.

4)Preparation of plan that contain forecast of passenger per hour and the best strategy to handle the crowd with operation department.

Borg El Arab

International Airport

Alexenderia

March-2009

March-2015

Quality Assurance Section Head

1) Responsible for renewal of third-party audits, ISO 9001: 2008.

2) Responsible for renewal of Second party audits

accreditation.

3) Performs internal audits on all site departments

(operation- maintenance -security -financial - administrative) to declare that they comply with ISO 9001requirements and follow up findings closures.

Hurghada international

airport

Hurghada

March-2015

Currently

Education

4) Measure quality Key performance indicator KPI to quantify and evaluate organizational success.

5). Handle customer complaints to reach customer

satisfaction, Trend customer complaints, and Identify corrective and avoid recurrence of complaints.

6) Internal Auditors Team leader.

7) Responsible for internal data analysis for quality department activity.

8)maintaining and implementing quality management

system at the airport

Bachelor of science

Microbiology section

Tanta University

Tanta

2008

Diploma

Total Quality Management

The American

University In Cairo

school of business

cairo

2014

Certifications & Courses

Train of Trainers from the eslsca academy

Lead Auditor ISO 22000-2005 From TQCS international Lead Auditor ISO 9001-2015 From Quality academy Egypt Key Performance Indicators from SGS company

Hazard analysis of critical control point (HACCP) from SGS ISO 9001 foundation and internal audit training at SGS Noise and air pollution and their impact on surrounding places of airports from Ministry of State for Environmental Affairs

Environmental management system ISO 14001 from Ministry of state for Environmental Affairs

Orientation course in operation and all facilties,Narita airport in Japan Environmental crises and disasters from Ministry of state for Environmental Affairs Management and treatment of hazardous substances and wastes in airports from Ministry of state for

Environmental Affairs

Contact this candidate