Social Media Digital Marketing

Ritika Sharma

Relationship Manager

Right Horizons Financial Services

D-304 Gulmohar Residency,Kalyanpur,Kanpur,Uttar Pradesh

+91-941******* *******************@*****.***

PERSONAL SUMMARY

An MBA Graduate with marketing as a specialization who is passionate about working and offering customers the best service. I am a kind of person who gets a kick out of going above and beyond the call of duty and has the proven leadership skills along with the necessary tenacity required to get the most demanding of jobs done. Right now, I am looking for an opportunity to build a career with a company that has a flexible working environment where I can learn, develop and thrive. ACADEMIC QUALIFICATIONS

M.B.A - Marketing 6.63 CGPA

2018 - 2020

ICFAI University, Hyderabad, TS

B.B.A - General 70%

2015 - 2018

PSIT-CHE, Kanpur, UP

Certifications

“Accounting with Tally.ERP9”

NIIT (01/08/2016-01/09/2016)

The Fundamentals of Digital Marketing by Google Digital Garage Google Analytics for Beginners by Google Analytics Academy WORK EXPERIENCE

Right Horizons Financial Services

Relationship Manger JUNE 2020

Started working as a customer support and then worked as a Relationship Manager. Customer Support

• Generate new leads for SIP and Retirement Plans.

• Tele calling the leads assigned - 50 calls per day.

• Manage Social Media accounts of the company i.e. regularly update on Instagram, Facebook, LinkedIn and also YouTube.

• Corporate tie-ups for IAP (Investment Awareness Program). Relationship Manager

• Responsible for acquiring new customers for SIP and Retirement Plans.

• Assessed client’s financial situations to develop strategic financial planning solutions.

• Managed the existing customer base with the objective of growing the product base and maintain margins.

• Work on Quarterly Reports for silver customers.

MBA INTERNSHIP

ADITYA BIRLA SUNLIFE INSURANCE

• To understand how ads and strategies are designed with customer behavior, the current market trends with respect to the objective i.e. The Tension Line of the company.

• To analyze the competition between ABSLI and its other competitors with respect to brand awareness in the target market and what other competitors are trying to do in order to tap the market.

• Suggested various key measures that a company can adopt to build up relations with its DSF i.e. The Direct Sales force of the company.

• Increased leads for sales team by cold calling and prospecting. TECHNICAL SKILLS

• Microsoft Excel

• Microsoft Word

• Microsoft PowerPoint

INTEREST

• Travelling

• Playing Badminton

DECLARATION

I hereby declare that the above mentioned information is true to the best of my knowledge and belief.

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