Customer Service Cash Handling
Resume:
FAYYUM SHAKHADARI MOKASHI
Summary
Banking and Finance with 2+years of experience throughout in
Operation Management, Customer Service, Event
Management i.e Travelex, Sharaf Exchange LLC UAE,
.
Specialties:- Operation Management, Currency Exchage, Customer Service, Reconciling Banks, Money Product settlements, Complaint Management, Working on SAP software.
Experience Undertaken
Travelex
Designation :- Sales Consultant Airport T3 Branch (22 Jan 2020 till 31 May2020) Roles & Responsibilities:-
Exchange of Foreign Currency, handle over 60 foreign currencies on daily basis.
Responding all customer inquiries thoroughly and confidently.
Recommending new offers while traveling two or more countries.
Cash handling and Balancing
Improving the customer retention rates and growing the business. Sharaf Exchange LLC (Head Office) (25 March 2018 To 14 Oct 2019) Designation :- Remittance Executive
Role & Responsibilities.
Releasing all commercial TTs through WUBS (Western Union Business Solution) & RBI (Reffecient Bank International) (EURO, GBP, AUD, CAD, USD)
Releasing transactions for all corridors viz Bangladesh, Pakistan, India, Srilanka & Philippines
Attending to queries from all branches Pertaining to all corridors and resolving them on timely manner within the stipulated time.
Reconciling INR accounts for our correspondences banks and advising branches on all Returned transactions.
Settling the money products viz,Transfast, Instant Cash
Solving Branch queries and complaints on time.
Handling Western Union quarries.
Authorizing Salary cards, reissue, cancellations and to ensure on time Delivery.
Follow ups with client.
Contact No:
Address
Beside Salaam Masjid,
Near Fahidi Metro, Bur
Dubai U.A.E
E-Mail:
*******@*****.***
Additional
Information
Passport No: Z2514822
Place of issue: Panjim,
Goa
Expiry
Date:28/08/2024
Visa Status :- Visa
Valid till 10 September
2020
Personal Details
D.O.B:07/08/1994
Sex: Male
Nationality: Indian
Marital Status:Single
Religion: Islam
Languages Known
English
Hindi
Urdu
Internship Undertaken at:-Sun Pharmaceuticals Industries Ltd, Responsibilities as follows,
Working On SAP software.
Checking the Medicine invoices which is Exported
Uploading C-Forms, F-Forms on the Govt. Websites
Tracking Shipments, Coordinate regular inventory Audit.
Liaise with Warehouse staff and other internal team Member to test Product quality, Keeping updated inventory records, ensure purchase do not exceed budget.
Internhip Undertaken at IFB Industry Limited
Working On SAP software.
Checking the Material which is Imported Korea, Japan, Brazil
Checking Service Tax Bills and Monthly Bills,
Checking Letter of credits
Achievements
Best performer in the operations department in Sharaf exchange,
Highest Target Achievement for Teams up to Rs. 30,000 within 3 weeks in MBA project
Placed Runner Up in Decathlon Fest in IBMR Hubli Kr India. Educational Qualification
MBA- Global Business School, Hubli, Karnataka University Dharwad.
BBA- Nehru BBA and BCA College, Hubli, Karnataka University Dharwad
HSSC- V.S. Dempo Higher Secondary School of Commerce, Miramar from Goa Board Commerce Stream.
SSC – The Progress High School, Panaji from Goa Board
Diploma in MS Office
Pursued Skills:-
Good team player, Self-motivated and disciplined.
Professional and enthusiastic persons by nature.
Ability to work independently and also as a part of a team.
Good at Customer Handling, Developing a rapport .
Highly skilled in handling multiple guests simultaneously.
Ability to handle pressure and to complete on time.
Honest, Sincere and Dedicated towards work.
Contact this candidate