Analyst Jira

TARU BARANWAL Email ID: **************@*****.***

BUSINESS ANALYST Mobile No: +91-997*******

OBJECTIVE

To work in a healthy, innovative and challenging environment extracting the best out of me and helps me grow at professional as well as personal level thereby directing my future interests as an asset to the organization.

SUMMARY

Having 6 Years of experience in Business Analysis

Onshore to Mexico, Netherlands

Well versed in Telecom BSS Domain

Expertise in different telecom systems including NetCracker TOMS, Amdocs EPC/MEC

Experience in Price Plan/Offer implementation as part of EPC (referred as MEC as well)

Delivered stable Telecom BSS Products within defined schedule, budget, quality and scope.

Testing and documentation of software solutions to ensure proper functionality

Serve as primary contact/area expert for clients and assist in development and design processes and coordination of Solution Definition

Worked in Agile Scrum environment with ability to breakdown requirements in Epic/Feature/User stories.

Work with the QA team to ensure complete coverage of listed acceptance criteria

Participate in the review of business and functional requirements and determine primary functions that the project is to provide.

Modeling requirements with UML diagrams using MS-Visio, Enterprise Architect

Worked on Wireframing tool named Axure to provide mockup screen, prototypes to client.

Draw Process Flow, Sequence Diagram, Activity Diagrams and other artifacts as required by the project under consideration.

Designed readable, well documented and reusable APIs by creating request/response messages.

Participate in developing strategies to improve API development life cycle

Expertise in requirements gathering, requirement analysis, gap analysis and documenting business processes.

Conduct discussions/walkthroughs with Client to understand requirement and business rules.

Expertise in Defect Management Life Cycle, SDLC and STLC.

PROFESSIONAL EXPERIENCE

Currently working in NetCracker (Pune) since December 2018

TECHNICAL SKILLS:

NetCracker TOMS, Amdocs CRM and Order Management, Amdocs Enterprise Product Catalog/MEC

Tools Used: HP QC, JIRA, Confluence, TDP, MS-Visio, Excel, ETM, Axure, Enterprise Architect

Models & Methodologies: Agile, Waterfall

PROFESSIONAL EXPERIENCE

NetCracker (Dec 2018 till Date)

Project

Title: GCI Alaska

Role: Business Analyst

Tool used: NetCracker TOMS, Axure, MS Office, Excel, JIRA, MS-Visio, NCSS (NetCracker Customer Support System)

Responsibilities:

•Configuration of certain modules of POC/Demo

•Perform requirement management and documentation

•Delivering demo to customer and making them understand the workflow

•Provide screen mockups through Axure tool and review them with customer

•Responsible for the configuration of different entities in offering catalog using ‘Product Offering Catalog Loader’ tool for build phase of project

•Controlling scoping activities by participating in customer lockdown sessions

•Worked closely with developers/testers, ensuring time bound deliverables with quality

•Expertise in root cause analysis, gap analysis, troubleshooting, problem resolution as well as possessing extensive experience of identifying potential solutions and presenting proposals to client/management

•Support engagement with key stakeholders to define business requirements and solution design including system functional design

Amdocs (Aug 2014 to Dec 2018)

Project 1

Title: Vodafone Netherlands

Role: System Analyst

Tool used: EPC/MEC (Enterprise Product Catalogue), SQL, UNIX, WinSCP, JIRA, MS-Visio

Responsibilities:

•Ensure coordination with Technical Team (Onsite/Offsite) teams on technical framework required for solution delivery. Coordinate with different teams within client’s organization.

•Involved in the development of this application as a part of EPC Dev.

•Prepare and understand requirements, business processes and technical design specifications

•Proficient in creating Price Plan for different LOBs

•Coordinating with individual application teams to learn about interfaces and map it in architectural diagram using Microsoft Visio

•Creating and running Validation Query for both Ordering and Billing

•Requirement gathering and analysis with the HLD for CR implementation

•Expertise in creating Hot Fixes

•CRM and OBC implementation and preparation of CRM Dump

•Communication with clients on site for frequent change request

Project 2

Title: AT&T LS Care STAR & Production Support

Role: System Analyst

Tool used: HP ALM QC, CRM (Clarify), OMS, SQL Developer, TDP, UBM, ETM, MS-Visio

Responsibilities:

•Worked on AT&T Environment with On-off site team synchronization

•Expertise CRM – OMS and its corresponding application

•Worked on Amdocs Smart Client Framework

•Expertise In CHQ,CP, COP flows for CRM, OMS

•Knowledge of all customer lifecycle such as Suspend, Voluntary Suspend, Resume, Voluntary Resume, Cease, Resume From Cancel, FnT, Connected Community

•Implement rule coding (Eligibility/compatibility) based on type(Error/Informational) in the Master Enterprise Catalog (MEC)

•Manage the requirement to ensure all phases have traceability to the requirements

•Worked on EPC rules, bundles and promotional offers

•Well acquainted with Software Development Life Cycle and Software Testing Life Cycle

•Expertise in HP ALM, Loading and Mapping of test cases

Awards and Recognitions

Business Analytics Specialization from Coursera

Research and Recognition award for exceptional performance

Award for Excellence for organizing event in Ekatrotasav-2015

Spot Award for being 1st member to be BEAT certified in AT&T Light Speed

Certificate of Appreciation from AT&T

NAME : TARU BARANWAL

SEX : FEMALE

NATONALITY : INDIAN

DATE OF BIRTH : 03th SEPTEMBER 1992

PRESENT ADDRESS : PHURSUNGI, Pune

EDUCATION QUALIFICATION:

Sr.No.

Course Name

University/Board

Year Of Passing

Percentage

1.

B.Tech (I.T)

Bharati Vidyapeeth Deemed University, Pune

2014

63 %

2.

H.S.C.

CBSE Board

2009

71 %

3.

S.S.C.

CBSE Board

2007

85 %

PERSONAL SKILLS:

•Comprehensive problem solving abilities, good verbal and excellent written communication skills, willingness to learn team facilitator hard worker.

Contact this candidate