Arnel S.Balbuena
Batangas Philippines
Experienced barista Coffee expert
Professional Summary
Goal-oriented barista and team leader,adept at motivating self and others to exceed sales milestones.Passionate about improving workflow,customer service and in-store productivity.
Key Skills
●Barista skills-an in-depth knowledge of coffee and coffee making
●Providing fast,friendly service and building a base of repeat customers.
●Resolving customer and employee issues diplomatically.
●Ensuring top-quality products food and drinks to maintain the store brand.
●Inventory management
Experience
Paul and Harries Café Poblacion St.Ibaan Batangas Philippines Barista December 2017-2019
●Process drink orders that range from basic to complex,quickly and efficiently.
●Sell other store products such as pastries.
●Maintain clean working environment per company best practices.
●Develop specialty coffee drinks to be featured on our monthly menus.
●Monitor inventory of supplies on hand.
PappaRoti Café Al Khobar Saudi Arabia
Barista/Server December 2015-2017
●Prepare and serve pastries and coffe drinks with latte artto customers.
●Place orders and receive/process payments using foodpoint POS system.
●Perform inventory monitoring.
●Execute housekeeping tasks around the store.
Laisa Catering Services Poblacion, Ibaan, Batangas Philippines Waiter March 2010-2015
●Take customer orders
●Manage orders and customer needs in a fast paced,high-volume fast food restaurant.
●Provide fast,courteous customer service.
●Keep food service area clean.
Language
Arabic
English
Education
Batangas State University Philipines 2012-2016
Hotel and Restaurant Management