Marketing Executive and Customer Care Representative

AYOMIDE AYOOLA ESTHER

+234********** Email: **************@*****.***

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PROFILE SUMMARY

Creative, teachable and information driven mass communicator with passion for marketing, public relations and customer relation services. Organised, passionate and detail-oriented adept at performing accurate work at quick and efficient pace to service client’s needs, prioritizing accuracy and trustworthiness, while implementing progressive procedures that heightens productivity and increase revenue. SKILLS AND COMPETENCIES

Creative thinking and analytical abilities.

Excellent listening and information management.

Excellent team player with honed interpersonal skills.

Good customer orientation and organisational awareness.

Serial marketer with great advertising skills.

Public speaking.

Excellent influencing and negotiation skills.

Proficient in Microsoft office packages (Ms Word, Ms Excel, and Power Point).

Fluent communication and writing skills in English and Yoruba Language. EDUCATION

B.Sc. (Hons) Mass communication (Second Class Lower Division) Bowen University, Iwo, Osun state, Nigeria. 2018

WORK EXPERIENCE

Independent Electoral commission (INEC).

Adminstrative Officer (National Youth Service Corps) November 2019 – till date

Compose and proofread memos, letters, reports and presentations, providing accurate, concise, and error-free communication.

Ensure prompt deliveries of an average 10 mails daily to appropriate recipients, addressing inquiries and resolving concerns.

Maintain calendar and schedule appointments.

Assist with payroll, employee scheduling and formed good relationship with staff.

Manage inventory; ordered new supplies when stocks are running low.

Distribute and store correspondence (e.g. Letters, emails and packages). Black house media, Lagos.

Marketing officer (Industrial Trainee) July 2018 – September 2018

Diligently developed marketing strategies for brands.

Searched for contemporary and helpful marketing tools.

Maintained mutual relationship with clients.

Wrote marketing messages for online and offline campaigns.

Helped in content placement.

Parrot FM, Ogbomoso, Oyo state.

OAP (Industrial Trainee) June 2017 – September 2017

Proofread and reviewed all print and electronic contents for correct grammar and adherence before going into production.

Developed creative idea and concepts in partnership with the OAPs

Collaborated with the production crew to assess and review the broadcast and plan the next broadcast. LEADERSHIP EXPERIENCE

SOCIAL DIRECTOR: Mass communication department, Bowen University. 2017/2018.

PUBLIC RELATIONS OFFICER: Zodiac entertainment, Bowen University. 2016-2017. HOBBIES

Traveling, Reading.

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References: Available on request

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