Operations

Lazaro Carlos Valdes Rivera

*** ********** ***** ****, ***** Charleston,

South Carolina 29420

Cell: 786-***-****

************@*****.***

Professional Summary

Highly motivated and adaptable team player. Strength on evolving to facilitate logistics operations and shipping / receiving process. Proficient in customer support and efficient problem solving. Centered on meeting client expectations while retaining quality standards to ensure and meet daily goals.

Core Qualifications

•Very efficient on Microsoft office (Excel, Word, PowerPoint, Outlook)

•Bilingual (English / Spanish)

•Data Entry, documentation validation, international, domestic and Distribution shipping and receiving,

•Experienced with relevant warehouse equipment and computer software’s

•Strong organizational skills especially in high-pressure situations

• Excellent customer service skills including the ability to resolve issues, management shift.

•Account Customer Services Lead

•Quality Control Experience

• Ability to work well in team settings

•Good communications skills

•DOT Number (available)

•Forklift Certification (seat, stand, reach, turret truck, 12K trucks, electric pallet jack)

•Skilled at the safe handling of personal and business packages

•TSA – Clearance

•Dispatcher Certified

•TWMS super user

•Task Manager Experience

•RF Scanner Experience

•Zebra Scanners Experience

•Driver license, South Carolina State

Experience

Distribution Operations and Customer Agent.

Expeditors International

Charleston, SC

July 2020 to present

Data Entry, Inbound, Outbound into DC System.

Documentation(Orders, Receipts, Inbound and Outbound Container)

Support when is necessary inside the Warehouse Manage the Operations

Customer Satisfaction

Ocean, Air & Distribution Warehouse Team-Leader

Expeditors International

Charleston, SC

November 2019 to present

•Data Entry, Inbound, Outbound, Air, Ocean Export, Import and Distribution Freight(Warehouse)

•New Hired Trainer on Expeditors’ Systems and Systems Tools, TWMS and Task Manager

•SOP / Implementation, Quality Control Experience

•Organize the merchandise by destinations, PO and Invoices numbers and shippers

•Customer service (problem solving, front and back end communication direct with the Customer and Shippers)

•Cargo receiving and shipping

•Cargo Documents Verify (Shipper’s Letter Instructions, BOL, AWB, HBL, Load Plans)

•Cargo Loading and Unloading (FCL, LCL, LTL, Box Trucks, Cargo Vans)

•Account Customer Services Lead

•More than 110 PDC trainings completed, Expeditors Training Program (Import/Export Documentation, Customer Service, Tariff, FMC, Supply Chain, WMS, etc…)

•Forklift Certification (seat, stand, reach, turret truck, 12K trucks, electric pallet jack)

•American Red Cross Certificate

•Ocean Temperature Control Export Certificate

Ocean & Air Export Operation, Data Entry Warehouse Agent

Expeditors International

Charleston, SC

July 2018 to November 2019

•Data Entry, Inbound, Outbound, Ocean Export

•Organize the merchandise by destinations.

•Forklift Certified Operator (seat and standard forklift)

•Customer service (problem solving, front and back end communication)

•Cargo receiving

•Cargo Documents verify

•Cargo loading and Unloading (FCL, LCL, LTL)

•New Hired Trainer on Expeditors’ Systems and Systems Tools

•American Red Cross Certificate

Warehouse Associate

Diamond International

Miami, FL

March 2018 to June

•Shipping and receiving cargo.

•Merchandise log entries, warehouse inventory.

•Assisted customers with the preparation of shipping documentation. • Confirmed that packages met shipping and receiving guidelines.

•Assisted customers in tracking missing or delayed packages.

•Forklift operator, loading and unloading cargo.

•International shipping.

•Air and Ocean export to LATAM

Warehouse Supervisor

10/01/2017 – 03/11/18

COVEMEX

Doral, FL

•Shipping and receiving cargo.

• Merchandise log entries, warehouse inventory.

• Assisted customers with the preparation of shipping documentation.

•Confirmed that packages met shipping and receiving guidelines.

•Assisted customers in tracking missing or delayed packages.

•Forklift operator, loading and unloading cargo.

• International shipping.

•Air and Ocean export to LATAM

Swimming Pools & Spa Operator/Installer

04/26/2017 – 9/29/2017

Elite Waterworks, Inc.

Miami, FL

•Pool, spa, pipeline, water fountains installations.

•Complete electrical installations of temperature control equipment.

•Prepare facilities for final inspections.

•Inventory control when purchasing orders.

•Electrical lines installation and lighting

City Gas Utility Plumber

1/1/2016 – 02/08/2017

Cuba Petroleum

Havana, Cuba

•Installing and discontinue services.

•Installing new gas lines.

•Customers invoicing/billing.

•Filing daily reports.

•Responded to customer service issues

•Prepared all required orders

•Provided necessary assistance on emergency services request.

Warehouse manager

09/12/2013 – 11/04/2015

ASEGEM, Corp

Havana, Cuba

•Prepared various shipments for deliveries.

•Shipping and receiving cargo.

• Provided updated shipment information log.

•Assisted customers with the preparation of shipping documentation.

•Confirmed that packages met shipping and receiving guidelines.

•Assisted customers in tracking missing or delayed packages.

•Forklift operator, loading and unloading cargo.

•Coordinated with shipping departments and receiving facilities.

Computer Systems Professor

08/05/2008 – 08/05/2012

Escuela de Ciencias Informática

Pinar del Rio, Cuba

•Class programs preparation.

•Teaching systems development.

•Creation of software.

•Teaching of basic computer skills.

•Conducting testing to students.

Education

Associates Degree – Engineer Computer Systems

2008

•Universidad de Pinar Del Rio, Hermanos Saiz, Pinar del Rio, Cuba

Other Certifications

•Managing Logistics

•Learn Dispatch School Certificate

•Supply Chain Foundations Certificate

•American Red Cross Certificate (CPR)

References Furnished Upon Request

Contact this candidate