CAREER OBJECTIVES

To seek for a challenging position in a stable and progressive institution and to offer best services to gain excellent career move ahead

SUMMARY OF QUALIFICATIONS

Excellent ability to interact with customer/s in a friendly way to promote repeat business

Great experience in handling financial transactions

Good knowledge in handling food in accordance with health and safety guidelines

In-depth hands-on experience of cash register

Good communications and multitasking skills

WORKING EXPERIENCE

Manager March 2016 – Present

Second Cup 107-1660 12th St. NW, Calgary, AB T2Z 0L4

Plan, organize and evaluate the operations of the store

Train staff in job duties, sanitation and safety procedures

Set staff work schedules and monitor staff performance

Ensure food service and quality control

Negotiate arrangements with suppliers for food and other supplies

Control inventory and monitor revenues

Prepare and submit reports

Supervisor September 2013 – March 2016

Second Cup 107-1660 12th St. NW, Calgary, AB T2Z 0L4

Supervise and co-ordinate activities of staff who prepare and portion food

Establish work schedule

Ensure food service and quality control

Maintain records of stock, repairs, sales, and wastage

Prepare and submit reports

Train staff in job duties, sanitation and safety procedures

Food Counter Attendant / Barista July 2011 – August 2013 Second Cup 3192 Sunridge Boulevard NE, Calgary, AB T2E 5C3

Take customers' orders and serve food, beverages, or desserts to customers

Brew coffee and tea, and make special requested beverages such as latte

Wrap menu item such as sandwiches and desserts for serving or for takeout

Order items needed to replenish supplies

Balance receipts and payments in cash registers

Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary

Jewelry Custodian June 2006 – June 2011

Villarica Pawnshop Inc. Apalit, Pampanga, Philippines

In-charge for selling jewelries and keeping pawned items

Negotiating amount to pay for items customers may want to pawn

Accepting money from customers who are redeeming their jewelries and paying customers for their pawned items

Providing customer service

Organizing and labeling inventory

Cashier October 2004 – June 2006

Villarica Pawnshop Inc. Apalit, Pampanga, Philippines

Processed money from customers who are redeeming their jewelries and released money to customers for their pawned items

Encoded all the information related to item/s being pawned

Kept daily records of pawned and sold items

Accomplished extra jobs given by superior

Service Crew January 2001 – June 2004

Jollibee Baliuag, Bulacan, Philippines

Welcoming the customers and inquiring for their food orders politely and accurately

Carefully handled cash transactions related to purchases

Prepared and served customers simple foods and drinks

Monitored consistently the food quality and service quality of orders being served

•Maintained records of served orders and collected cash at the end of the day

•Participated in tracking and handling inventory for the counter

•Assisted other crew members as directed by management

EDUCATIONAL BACKGROUND

Bachelor of Science in Computer Science June 1996 - March 2000

Wesleyan University, Cabanatuan City, Philippines

Holy Cross College June 1992 – March 1996

Santa Rosa, Nueva Ecija, Philippines

REFERENCES

Will be available upon request

Contact this candidate