YVONNE ROBINSON
**** ********** ***** *******, **
Cell: 862-***-****
Email: *******@*****.***
Skills:
Achieving Results to key business objectives
Mission and Customer focus both internal and external
Planning, constructing, and understanding strategies, policies and procedures
Innovation, flexibility and adaptability to business goals and objectives
Knowledge of methodologies and project tools
Contract Negotiation / Employer Value Proposition / Executive Development
HR Policy Development and Execution / Human Resource Administration
Merger and Acquisition / Occupational Health and Safety
Settlement Negotiations / Talent Development / Retention
Professional Experience:
United States Army: 1996 - 2006
Patient Administration Specialist Supervisor Ft Sill, OK Aug 2005 – May 2006
US Army
Transcribed physician orders while also identifying, coordinating, and processing medical conditions requiring Medical Evaluation Board proceedings.
Prepared many different requests and counselling. Handled patient records and coordinated information to admit, discharge, transfer patients.
Maintained patient locator, suspense files, transferred and retired health records.
Proven ability to handle multi-task levels of administrative responsibility to carry out directives from hospital administration, attending physicians, and director of service.
Touched basis with to ensure standards and policies were briefed and upheld monthly.
Evaluated and assigned incoming patients referrals to proper sub-specialty clinics as well as provided direct patient care in complete work up of patients.
Prepared patient related correspondence and special orders for patient aero-medical evacuation.
Senior Human Resources Supervisor
US Army, Ft Sill Ok Mar 2005 - July 2005
HR Policy Development and Execution / Human Resource Administration
Merger and Acquisition / Occupational Health and Safety
Settlement Negotiations / Talent Development / Retention
Processed personnel transactions to include separations, promotions, orders, transfers, security clearances, evaluations; provided counseling’s on benefits, entitlements, career and bonus programs, education, retirement benefits; classified document custodian.
Evaluated soldiers on job performance, professional development, personal growth, expectations to accomplish their duties efficiently and structure to accomplish daily tasks.
Proficient in building and using Microsoft Office, Excel and PowerPoint.
Directly responsible for quality control and correction of internal and external errors on personnel systems databases; develop and run oracle database reports and queries
Personnel Information Systems Manager
US Army Dec 2002 - Feb 2005
Analyzed and maintained unit reports, rosters, and statistical data.
Briefed Commanders and senior personnel on statistical and mission data.
Decreased annual evaluation report backlogs by 90%, improving processes and functionality. Coordinated and provided logistical support to contract initiation, monitoring, and budgetary planning. Trained and inspected units on various HR databases.
Streamline the management and human resources program for soldier performance and effort.
Administered testing procedures and managed inventory tracking for testing materials.
Created and distributed survey documents for leadership review.
Personnel Service Supervisor
US Army 98th Division Institutional Training Division Nov 1999 - Nov 2002
Processed and maintain authentication access for over 50 military units of the C2 Structure.
Assist with human resource support matters and military course advisory.
Compile and retain confidential personnel records for enlisted soldiers.
Developed and implemented organization policies and procedures for the human resources.
Maintained a human resource database, tracking incoming and outgoing soldiers.
Reported accountability of personnel that were attending training.
Worked effectively in groups with diverse team members on a daily basis.
Partnered seasoned soldiers with new enlistees for in-processing thereby effectively increasing-processing work flow for new enlistees.
Responsible for the administration of human resources policies, procedures, training and development; partner with client groups to determine training needs including the development and delivery of regulatory training and orientation programs.
Legal Specialist/Claims Examiner
US Army Command Judge Advocate St Louis MO Feb 1999 - Oct 1999
Interviewed clients and processed multiple claims. Completed 79 claim actions and investigation cases within six months.
Provided preliminary legal and administrative support to unit commanders and staff and coordinates legal actions with supervising legal office.
Prepared and processes legal documents in support of courts-martial, non-judicial punishment, and other military justice matters and claims; line of duty determinations, separation board proceedings, and other administrative law matters; legal assistance services; claims processing and investigations.
Supervised and assisted in the operation section in a command or installation legal office.
Provided technical guidance to subordinates.
Maintained law/administrative library and section files and records.
Monitored and reviewed actions to ensure accuracy and timely dispatch or disposition.
Administrative/Human Resources Supervisor
US Army Human Resource Command St. Louis, Mo Nov 1996- Jan 1999
Provided various information and assisted in the development of constructive outcomes for various HR situations and establishing new databases.
Responsible for orders, position oversight and management, personnel records manager, and evaluations management for Brigade.
Drafted memorandums, Standard Operating Procedures and designed weekly story board and training presentations. Processed, reviewed and coordinated all actions pertaining to evaluation reports and military awards. Processed and managed awards and bonuses for soldiers.
Education:
Master of Science Management, Concentration in Leadership / Strayer University
-Member of Colden Key International Honors Society (4.0 GPA)
Bachelor of Science in Business Administration, Concentration Management/ Strayer University
Human Resources Specialist (MOS) / Human Resources US Army
Certifications:
Diploma A+ Computer – United States Army
Diploma Cisco Router – United States Army
Diploma Java Script – United States Army
Certified Human Resource Specialist
Certified in Small Group Leader Instructor Course
Certified in Total Army Instructor Training Course
Certified in Personnel Management