GURVEER SINGH
Surrey, BC
*********@*****.***
Cheerful and upbeat professional with history of exceeding customer service expectations. Calm and composed in stressful situations and capable of reducing customer dissatisfaction through acknowledgment, decisive communication, and focused solutions.
WORK EXPERIENCE
Receptionist/Administrative Assistant
Martini Film Studios - Langley, BC
April 2019 to Present
•Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
•Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies.
•Greet and assist visitors.
•Maintain polite and professional communication
•Maintained office safety by screening visitors, updating logs, and issuing temporary passes.
•Set travel arrangements and gathered documents for management and executive staff meetings and trips.
•Kept reception area clean and organized to offer a positive first impression to every visitor.
•Provided clerical support for all team members to improve office efficiency and enhance productivity.
•Screened and verified visitors for identification credentials and purpose of visit to maintain the security of personnel and office environment.
Cashier
Real Canadian Superstore - Abbotsford, BC October 2018 to January 2019
•Maintained high productivity by efficiently processing cash, credit, debit, and voucher program payments for customers.
•Helped customers find specific products, answering questions and offering advice.
•Read weekly sales inserts and tracked changing prices to remain up to date on store promotions.
•Inspected items for damage and reported issues to the supervisor to return unsalable merchandise and obtain replacements for customers.
•Assisted customers with account updates, new service additions, and promotional offers.
•Processed customer payments quickly and returned exact change and receipts.
EDUCATION
Associate Degree
University of the Fraser Valley - Abbotsford, BC September 2018 to June 2020
SKILLS
SKILLS
Shift Supervisor
Receptionist (2 years)
Office Management (2 years)
Front desk (2 years)
Shift Lead
Administrative Assistant (2 years)
Scheduling
Organizational Skills
Time Management
CERTIFICATIONS AND LICENSES
Basic Security Training
April 2020 to April 2021
Availability
Monday – Friday: Anytime
Saturday – Sunday: Anytime